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Sofitel London Heathrow

getaroom.comUS$ 187*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 210*
US$ 187*
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US$ 207*
US$ 209*
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Sofitel London Heathrow
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10,363 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London Heathrow
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Showing 9,959: English reviews
Aberdeen, United Kingdom
Reviewed 10 June 2016

The Sofihotel Heathrow is fabulously comfortable and extremely convenient. The staff are alert and helpful. The rooms are luxurious and the whole experience provides a vacation before you go on holiday!

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Helpful?
1Thank ianlX9921HN
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ianlX9921HN, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to see that you enjoyed the whole experience at the Sofitel London Heathrow and that you were particularly pleased by the service delivered by our Ambassadors who you found alert and helpful. It is also good to read that...

Grand Cayman
Reviewed 10 June 2016

The hotel is very conveniently located in T5, staff always helpful friendly. Clean, comfortable, quiet, great restaurant. Value for money. Never disappointed whenever I stay. Never had issues of any sort.

Review collected in partnership with this hotel
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Helpful?
1Thank Manager11
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Manager11, Thank you for taking the time to review our hotel following your recent stay with us. It was a delight to welcome you back and I am thrilled to that you enjoyed many aspects of your stay, from the quality of your bedroom which you found clean and comfortable to the great experience you had in our restaurant....

Essex
Reviewed 10 June 2016

We booked Sofitel as we had a 8am flight to New York and for 5 days were able to leave our car at the Sofitel for a really reasonable price. The hotel was easily accessible, and smelt amazing as soon as we walked in. The front desk staff were really friendly, sorted out parking and room out within minutes, and...

Review collected in partnership with this hotel
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Helpful?
3Thank Liz P
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Liz P, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read your positive and detailed feedback regarding our facilities and we greatly appreciate your kind words regarding the friendly service delivered by all our Ambassadors, from the front desk to our food and beverages outlets. I...

Dubai
Reviewed 10 June 2016

It's a brand new hotel with immaculate rooms. All amenities are available, and the hotel offers a great breakfast buffet. The service is excellent, and you simply feel you're surrounded with friendly and meticulous people.

Review collected in partnership with this hotel
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Helpful?
2Thank Maged M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Maged M, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to learn that you enjoyed your visit at the Sofitel London Heathrow and that the excellent service delivered by our Ambassadors made your stay even more memorable. Your feedback regarding the immaculate condition of our bedrooms and the...

Oxfordshire, United Kingdom
Reviewed 10 June 2016

We stayed one night before flying out the next morning, also parking the car with the hotel. The hotel facilities are vey good, and the service in particular is excellent. Last year we stayed at the Gatwick Sofitel in a similar deal, and in comparison the food was a better quality at Gatwick. Dinner in the bistro restaurant at Heathrow...

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Helpful?
1Thank davout
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear davout, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read that our facilities met all your expectations and that you particularly enjoyed the excellent service delivered by all our Ambassadors and the convenience of our location. We regularly receive praise for the quality of the food...

Newmarket, United Kingdom
Reviewed 10 June 2016

Terminal 5 winner. This hotel has it all. Concierge spot on. Always a member of staff nearby to help. So so convenient. Just a stroll into the terminal. Can't really comment on the restaurants as we didn't use them.

Review collected in partnership with this hotel
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Helpful?
1Thank mike a
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear mike a, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read your praises regarding the excellent and helpful service delivered by all our Ambassadors, I will make sure your kind words are passed on and shared to reward them for their work. It is also good...

London, United Kingdom
Reviewed 10 June 2016

I am not a big fan of this Sofitel due to it's size but, obviously, when using Terminal 5, there is no better location to stay. The restaurants and bars are not open 24 hours which is a surprise viewing passengers travel at all times. We tend to go to Carluccio's in Terminal 5 to have dinner rather than eat...

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Helpful?
1Thank Josefina1960
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Josefina1960, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read that you had a nice experience in our Bar where you enjoyed the service delivered by our Ambassadors and that you found bedroom to be clean and comfortable. I also appreciate your comments regarding our Food...

Cambridge, Massachusetts
Reviewed 10 June 2016

Because it's located right at the edge of Terminal 5 at Heathrow Airport, this was an excellent choice for recuperating from a trans-Atlantic flight before beginning our England vacation. Friendly staff, nice restaurant.

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1Thank debbruskin
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear debbruskin, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to hear that you find our hospitality and facilities to your satisfaction experiencing the friendliness of our Ambassadors and a great time in our restaurant. Thank you again for choosing the Sofitel London Heathrow, we look forward to...

Vancouver, Canada
Reviewed 10 June 2016 via mobile

This hotel really succeeds in making the traveller feel personally cared about. Even though it seems from our short visit to be primarily catering to a business clientele, we felt that our every need was very professionally taken care of. Our room was spacious and came with many nice modern amenities. Great bed and pillows, desk, table, easy chair, nice...

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Helpful?
1Thank Tooyoung4grandkids
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Tooyoung4grandkids, Thank you for taking the time to review our hotel following your recent stay with us. I hope you enjoyed your 5 week vacation in Europe. I am always delighted to see such positive comments about our Ambassadors and I am thrilled to read that they took good care of you making your stay so memorable and enjoyable....

Edinburgh, United Kingdom
Reviewed 10 June 2016

Have stayed in many airport hotels. Not sure if it is the hotel culture, but service at Sofitel Heathrow was about a 2-star rating. From check-in to calls to receptionist, staff had one-word answers and seemed bothered by questions. Transportation desk ordered a cab that overcharged me (paid 26 pounds) even though the receptionist stated flat rate between terminals should...

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Helpful?
1Thank jmnlee
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jmnlee, Thank you for taking the time to share your comments with the Trip Advisor community. First and foremost please accept my sincere apologies as I was disappointed to read about your experience on your last visit. We strive to deliver a high level of service throughout all our outlets and do our utmost to provide a luxury experience...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,729 - ₹ 23,129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms quiet with uniform quality so no real advice on room selection - except perhaps avoid one of the (very few) rooms that look out onto the hotel concourse.”
kellerman00, 28 Apr 2017 | Read review
“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 27 Apr 2017 | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
5 of 5
getaroom.com
US$ 187* /night
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SofitelUS$ 207
Hotels.comUS$ 209
TripAdvisorUS$ 187
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Prices are for 1 room, 2 adults
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