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Sofitel London Heathrow

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Sofitel London Heathrow
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10,363 Reviews from our TripAdvisor Community

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Showing 9,959: English reviews
Longton, United Kingdom
Reviewed 11 June 2016

Superb accommodation with a perfect at terminal location at Terminal 5 of Heathrow although you could effectively stay here and take the underground /express services to the other terminals as well and considering most airport hotels require shuttle buses which they charge for its worth considering the Sofitel. Nice rooms, well proportioned with large modern bathrooms, good beds and bedding...

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3Thank David R
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mr. David R, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations, from the convenience of location as we are directly connected to terminal 5 offering easy access to the Piccadilly line and Heathrow express that...

Philadelphia, United States
Reviewed 11 June 2016

The Sofitel at Heathrow airport terminal 5 is probably the best airport hotel I have ever stayed at. The facilities, restaurants, bars etc. are fantastic and the ambience is so pleasant and relaxing. The checking in and out is orderly and efficient. All the hotel staff are pleasant and polite. The breakfast is really a treat.

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4Thank Per C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Per C, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your recent stay at Sofitel London Heathrow met your expectations with the highlight s including our breakfast and our facilities, restaurants, bars in which you found to be fantastic and the ambiance pleasant and relaxing....

Pickering
Reviewed 11 June 2016

Very nice hotel staff very welcoming. They helped me get my coat back after I realised I had left it after a two week holiday. It is so nice to have a good night's sleep before a 9 hour flight defiantly use again . We done the staff at the sofital Heathrow

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Thank susanheaney46
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear susanheaney46, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you had a wonderful stay with us and that you found our hotel to be very nice and that you had a good night sleep before your flight. I am also thrilled to see that our...

Houston, Texas
Reviewed 11 June 2016

This is the only hotel I use when I travel to Europe and stay overnight in Heathrow. It is conveniently located but more than that the service is outstanding. The rooms are spacious and very clean. I love the decoration, it makes the stay so nice. The Vivre restaurant is very nice, overpriced in my view but good food I...

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3Thank asunta2016
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear asunta2016, Thank you for taking the time to review our hotel following your recent stay with us. I am glad to read that your overall experience at the Sofitel London Heathrow met all your expectations, and that you were particularly satisfied by the outstanding service delivered by our Ambassadors. It is also good to know that you enjoyed the...

London, United Kingdom
Reviewed 11 June 2016

Nothing much to do being an airport location. Very convenient to terminal. Great room and very comfortable. After hours room service menu very limited and room service ultra expensive. Captive market gets ripped off again

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1Thank GregM1967
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear GregM, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear that you find our location and facilities to your satisfaction where you were particularly pleased by the quality of your bedroom which you found most comfortable. However I am disappointed to read that your room service experience...

Bury St Edmunds, United Kingdom
Reviewed 11 June 2016

This massive hotel is directly connected to T5 so is ideal for those early flights rather than risking travelling on say M25 early morning. The hotel is modern, well organised & very quiet . There is adjacent parking for the holiday period. We like this Hotel for those1 night preflight stays but it is quite expensive,

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3Thank Asternian
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Asternian, Thank you for taking the time to review our hotel following your recent stay with us. I am glad you found your stay at the Sofitel London Heathrow to your satisfaction and that you found our facilities to be modern, well organized and very quiet. Our location is indeed very convenient as we are directly connected to Terminal...

Aberdeen, United Kingdom
Reviewed 11 June 2016

very clean and professional hotel, but for a one night stay i am not sure the convenience of walking to the terminal (and that is great) is worth the extra. the rooms are sealed tight too so no fresh air and i found the room a little stuffy

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Thank Davy83
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Davy83, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you found our facilities at the Sofitel London Heathrow to be very clean and the service delivered by our Ambassadors to be professional. We regularly receive praise for the quality of our bedrooms; however it seems...

London, United Kingdom
Reviewed 11 June 2016

I would never hesitate to recomend this hotel to any one who is thinking of staying at this hotel. The staff are first class and make you very welcomed and can help with any thing you need or need to know.

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3Thank Robfreo
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Robfreo, Thank you for taking the time to review our hotel following your recent stay with us. I am extremely pleased to read your positive and valuable feedback regarding the first class service delivered by our Ambassadors who made you feel so welcome. We are very grateful for your kind words and we will make sure your feedback is...

Sao Paulo, SP
Reviewed 11 June 2016

Well placed hotel to have a meeting. Heathrow although being a very expensive airport is a convenient spot to handle meeting with people coming from several parts of the world. Hotel offer all facilities you need.

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2Thank obridges
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear obridges, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read that the organization of the meeting you were attending at the Sofitel London Heathrow met all your expectations and that you found our facilities to your satisfaction. It is also good to know that you found...

Cambridge, United Kingdom
Reviewed 11 June 2016

Airport on your doorstep but have the best nights sleep before you leave and leave yr car in the basement car park....so easy. Spa was great too. Special time together before heading to the restaurant for wonderful evening. Then there is a choice of restaurants, so one night is not going to be long enough....will have to come back again.

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2Thank sans674
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear sans674, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you had an excellent stay at the Sofitel London Heathrow where you enjoyed a great night’s sleep before flying the following morning. It is also good to know that your dining experience in our restaurant was...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,723 - ₹ 23,115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
122 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms quiet with uniform quality so no real advice on room selection - except perhaps avoid one of the (very few) rooms that look out onto the hotel concourse.”
kellerman00, 28 Apr 2017 | Read review
“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 27 Apr 2017 | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
5 of 5