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Sofitel London Heathrow

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9,554 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London Heathrow
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Showing 9,176: English reviews
Tel Aviv, Israel
Reviewed 20 February 2016 via mobile

I stayed there for 4 nights and although I essentially prefer not to stay at airport hotels , is is a great Sofitel with comfortable rooms, very good facilities such as gym and restaurants and a great breakfast buffet

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Helpful?
2Thank kochbail
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am very pleased to see that you enjoyed your recent stay with us and that we met all your expectations. It is also good to know that you had a wonderful experience for the breakfast in our Vivre restaurant, and that you...

Old Sarum
Reviewed 20 February 2016

Remember why you booked it and then you will remember it delivers. This hotel has a perfect location, awesome customer service and very well presented facilities. If you fly T5 and park there is no other location worth looking at. It may seem initially expensive but it is not!

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Helpful?
2Thank PierreLuigi
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am glad to know that you found the hotel to be most perfect and convenient. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered...

Stroud, United Kingdom
Reviewed 20 February 2016

We've been using Sofitel for years now, our recent stay was no different. Relaxed, friendly, comfortable beds and a good nights sleep before an early flight. We love the champagne bar, it's normally very chilled and relaxed. We've never had breakfast so can't comment on that, normally the BA or Emirates lounge beckons. We used to use the restaurant but...

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Helpful?
1Thank Peter H
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am very pleased to see that you enjoyed your recent stay with us and that your bedroom met all your expectations. It is also good to know that you always have wonderful experience in our Perrier-Jouet Bar, and that you enjoyed the...

london
Reviewed 19 February 2016

The SOFITEL is a very smart, modern hotel that is extremely handy for LHR Terminal 5. It is not cheap but convenience leading to a good night's sleep is often more important. Noting this then I was really disappointed to note on check late this Monday evening that there was due to be a power outage at 0230 (no big...

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1Thank nigelg732
Reviewed 19 February 2016 via mobile

On a trip to NY overnight stop . In the club lounge of the Sofitel . WOW . What great food and great service from the lovely Sonia . More places should have a Sonia . I'd come and eat here on a night out . Sofitel you've done it right for a airport hotel 😩

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2Thank 05165214971
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that to see that you enjoyed your recent stay with us and that you particularly enjoyed the service provided at the Club Millésime by Sonia who made your experience memorable. We consider our staff to be one of...

Reviewed 19 February 2016

The greeting at the front door to reception was excellent and Courteous. The signposting in the hotel was again exceptional, and if you are lost there are always staff to hand. The food in the restaurant was good and it was served hot, again the service was good. Breakfast the next morning, was good with lots of good choices. A...

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Helpful?
3Thank Ksea K
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your experience at Sofitel London Heathrow met all your expectations, with the highlight of the excellent and courteous greeting from the front door to the reception to the very good food selection and service from...

Budapest, Hungary
Reviewed 19 February 2016

The building located just a few steps from terminal 5. however the hotel is huge the staff is very polite and friendly with everyone. There are several restaurants and bars in the hotel and the receptionist has reserved a table for us in the amazing Vivre restaurant. Our room was very cleen with a beautifull Valantines setup made by Georgina....

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Helpful?
3Thank rolikispest
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you were particularly satisfied with our location being connected to Terminal 5 via an undercovered walkway. We consider our staff to be...

Bedfordshire, United Kingdom
Reviewed 19 February 2016

Always a pleasure to stay here- professional and friendly staff, chic hotel and perfectly presented rooms. Bars are upmarket - a little expensive but great service . The bistro has an open kitchen, which is fun - do book a table when you check in as it can get very busy.

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1Thank Normad800
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read that you had a pleasurable stay and that you found our hotel to be chic with perfectly presented rooms and the ambassadors both friendly and professional. I am also thrilled to read how highly you rated our...

Reviewed 19 February 2016

We stayed at this hotel over the Valentines weekend and it was amazing!!! We arrived at the hotel on Sunday afternoon and from the moment we arrived until the moment we very sadly left the staff attentiveness (especially Alicia) was second to none. Breakfast was amazing set us up for the day. Large comfortable beds, great sleep experience. Best of...

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Helpful?
2Thank Heni V
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am glad to know that you had an amazing stay over the Valentine weekend. I am also pleased to read that you were satisfied by the friendly, helpful and professional service delivered...

Sheffielduk
Reviewed 19 February 2016

This is the only hotel that is convenient for Terminal 5 and a very smart hotel it is too. Connected by a walkway to the terminal it couldn't be more convenient. We were lucky enough to get a good deal with parking during the February low season otherwise it would be outside our price bracket. Super room, we were upgraded...

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Helpful?
2Thank indefatigable
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is good to know that your arrival experience exceeded your expectations and that you were particularly enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway, also offering very convenient car-park facility to our customers....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,754 - ₹ 20,351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
106 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips to give”
 of 5 bubbles 646tedw, 6 Dec 2016 | Read review
“They are all good. ”
 of 5 bubbles Miamiusa1, 4 Dec 2016 | Read review
“There are no views”
 of 5 bubbles ianmaggs, 4 Dec 2016 | Read review
“Best to book car parking in with the room - it works out a lot cheaper than parking at T5 separately.”
 of 5 bubbles 339334, 4 Dec 2016 | Read review
“Take care with the LED's for the computer portals - the continuous flashing was at times annoying”
 of 5 bubbles sterrinb, 4 Dec 2016 | Read review
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