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Sofitel London Heathrow

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Sofitel London Heathrow
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10,185 Reviews from our TripAdvisor Community

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Showing 9,790: English reviews
Southampton, United Kingdom
Reviewed 27 May 2016

The hotel is very clean and well laid out with restaurants, bars located on the ground floor. Our room was a good size with a comfortable bed and a good size bathroom. The room was very clean and tidy and just right for a nights stay before our flight the next day. Had a meal in the restaurant which was...

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2Thank 66marshall
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 66marshall, Thank you for sharing your review with the Trip Advisor community . I am delighted to read that you found the Sofitel London Heathrow to be well laid out with the Restaurants and Bars located on the ground floor where you enjoyed a meal in our Restaurant and found it being good value for the price paid. It...

Glasgow, United Kingdom
Reviewed 27 May 2016 via mobile

Fragrant floral aromas even as you enter the connection walkway from T5 to Sofitel. When flying international out of London I now choose my flights to allow for a relaxing overnight in the Sofitel before travelling. TOP TIP 1: this is no ordinary hotel, and if you are a foodie you MUST book the tasting menu (menu degustation) in La...

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3Thank John D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear John D, Thank you for sharing your comments with the Trip Advisor community . I am thrilled that you were impressed by the aromas which you enjoyed as you entered the Sofitel London Heathrow from the covered walkway from the Heathrow Terminal 5. It is good that you particularly enjoyed our tasting Menu in our Le Belle Époque Restaurant...

Atlanta, Georgia
Reviewed 27 May 2016

I was traveling for work and stayed at the Sofitel because it was very close to Heathrow (had an early flight to catch in the morning). The atmosphere at the hotel is top-notch-- very modern and relaxing. I reserved a standard room but was randomly upgraded to a room with a King bed. The receptionist was exceptionally friendly and pleasant....

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3Thank jennifer_mast
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jennifer_mast, Thank you for taking the time to review our hotel following your recent stay with us. I am glad to read that you enjoyed the location of our hotel being directly connected to Heathrow Terminal 5 hence was very convenient for your early morning flight as well as were pleased with the Receptionist on your arrival who you...

Reviewed 27 May 2016 via mobile

It's only an airport hotel but it nailed it. Big room, quiet, good staff service, clean and well furnished. It is right next to the terminal which makes the next day very easy. Staying here makes flying from T5 so easy and simple. The hotel is very comfortable so we were also well rested before our flight.

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4Thank Margoose87
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Margoose87, Thank you for sharing your comments with the Trip Advisor community. Such great comments are a delight to read, I am thrilled that your stay at Sofitel London Heathrow met all your expectations. It is good that you were satisfied with your bedroom, found all our Ambassadors to be good and enjoyed our hotel location being directly connected...

Reviewed 27 May 2016 via mobile

Stayed overnight before a flight. Lovely hotel, comfy rooms, friendly staff, good restaurant with easy access to terminal5. We arrived on a Sunday and were offered an upgrade with afternoon tea and evening drink with snacks, well worth the money.

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3Thank Richard B
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Richard B, Thank you for sharing your comments with the Trip Advisor community. It is wonderful to read that you were satisfied with your bedroom, found all our Ambassadors to be friendly and enjoyed our dining in our Restaurants. It is also good that you were pleased with your upgrade which included access to our Club Millesime offering afternoon...

Essex, Vermont
Reviewed 27 May 2016

Just cross the bridge and you are there. Very expensive room and room service, rubbish TV channels, clean rooms with all the necessary toiletries. Polite staff. Easy check-in/out. Generally a pleasant stay.

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2Thank P T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear P T, Thank you for sharing your review with the Trip Advisor community. Our location is indeed very convenient as we are directly connected to Terminal 5 via a covered walkway. It is good that you were satisfied with your bedroom and toiletries, found all our Ambassadors polite and had an easy check-in/out. Thank you for your kind feedback...

Brisbane, Australia
Reviewed 27 May 2016

Everything was faultless except for a long wait at check in,which meant I overstayed my free 10 minutes of parking to offload cases and check in,hence I was charged £4.80 because of that slow check in service. Just a 10 minute allowance is really poor. However,the hotel itself is impeccably run,from the Champagne Bar,to Belle Époque restaurant,to quality breakfasts. I've...

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5Thank Paul T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Paul T, Thank you for sharing your comments with the Trip Advisor community. I am thrilled to read that you enjoyed our Restaurants and Bars namely our Pierre Jouet Champagne Bar ,Le Belle Époque Restaurant and the Buffet Breakfast served in our Vivre Restaurant. I am disappointed to note that you had to wait for long during check in,...

New York, NY
Reviewed 26 May 2016

Great hotel in a great location for flying out of LHR early. Nice room, bed and excellent staff. The bar and common areas are nice and there are a couple of choices in the terminal for food/drink. While convenience ranks high, it is a nice enough hotel to warrant a stay otherwise.

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2Thank BarbNewYork_NY
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear BarbNewYork_NY, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that you enjoyed your stay at the Sofitel London Heathrow and that you were pleased by many aspects of your stay, from the quality of your room to the excellent service delivered by our Ambassadors. It is also...

Beckenham, United Kingdom
Reviewed 26 May 2016

Perfect location for stay and park at Heathrow T5. Hotel is very modern, clean and welcoming. Parking is easy and very secure in underground car parking. The easy bit is the 3 minute walk to the terminal. Great place for the evening before an early flight

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2Thank Jlincoln55
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Jlincoln55, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you had a great experience at the Sofitel London Heathrow and that you enjoyed the modernism and the cleanliness of our facilities. It is good to know that you enjoyed the hotel’s location, being directly connected to...

Reviewed 26 May 2016

We state here with our family in connecting rooms. The hotel was surprisingly quite, rooms are spacious and very clean. The service at reception is friendly and quick. The location is very good at terminal 5 but of course far from the city center.

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2Thank Marianna T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Marianna T, Thank you for taking the time to share your comments with the Trip Advisor community. I am delighted to read that you were impressed by the quality of your bedroom which you found spacious and very clean. We consider our staff to be one of our biggest assets as they always strive to provide an excellent service...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,813 - ₹ 23,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
120 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe Jr. Suite and if was great.”
 of 5 bubbles hillarym523, 27 Mar 2017 | Read review
“Not sure - every room we have had has been excellent.”
 of 5 bubbles AviatorHouston_UK, 27 Mar 2017 | Read review
“Big enough. Good spacious Bathroom but shower area is too small.”
 of 5 bubbles roberto_duha66, 26 Mar 2017 | Read review
“check with reception if the room is internal”
 of 5 bubbles ali1965, 24 Mar 2017 | Read review
“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
5 of 5