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3/12/2017 4/12/2017
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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    3/12/2017 4/12/2017
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    US$ 213
    US$ 236
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    Traveller (1612)
    Room & Suite (531)
    Storyboard
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    Premier Inn London Heathrow Airport Terminal 5 Hotel
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (279 reviews)
    “superior room” (124 reviews)
    “an early flight” (504 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (11,737)
    There are newer reviews for Sofitel London Heathrow
    See the most recent reviews
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    2,101 - 2,105 of 11,298 reviews

    Reviewed 11 December 2016

    Took my Dad to airport before flight to NZ, overnight stay, we thoroughly enjoyed it. Staff very attentive, rooms huge and very comfortable, so peaceful, too. Food and allround facilities excellent. :)More

    Review collected in partnership with this hotel
    Thank CafeLake12
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 January 2017

    Dear CafeLake12, Thank you for taking the time to review our hotel following your recent stay with us. It is a delight to hear your satisfaction in regards to our hotel and I am particularly pleased to read that you enjoyed many aspects of your...More

    Reviewed 11 December 2016

    After an exhausting long haul flight from Australia we were welcomed to a beautiful suite complimented by attentive staff providing wonderful service.The only disappointment was that our stay was not longer.We will look forward our next visit.More

    Review collected in partnership with this hotel
    2  Thank MaynJune
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 December 2016

    Dear MaynJune, Thank you so much for your wonderful review. I am pleased to learn that your recent visit was so enjoyable and that you received a great level of service from our ambassadors. I will share your comment with the entire team as it...More

    Reviewed 10 December 2016

    The hotel is super well located inside Terminal 5, with no need to take shuttles or to walk a lot. The room is very comfortable and clean. The staff is extremely friendly and helpful and the staff on reception gave me an upgrade upon arrival....More

    Review collected in partnership with this hotel
    2  Thank 9999vivi
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 December 2016

    Dear Viviane C Thank you for taking the time to review our hotel following your recent stay. I am delighted to read that you found our location convenient as we are indeed directly connected to Terminal 5 via a covered walkway. I am also pleased...More

    Reviewed 10 December 2016

    Great service, tasty food, ideal location and perfect g&t! Calm and relaxing atmosphere very spacious hired with a good choice of places to eat and drink. If you need to book overnight at the airport book here, we will again!More

    Review collected in partnership with this hotel
    2  Thank embad
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 December 2016

    Dear embad, Thank you for taking the time to review our hotel following your recent visit with us. It is a real pleasure to read that you had a relaxing stay and that you enjoyed many aspects of your stay including the great service, ideal...More

    Reviewed 10 December 2016

    Reception cloned my credit card and tried to spend £2.5K. No interest from local management. Card had not been used in the previous three weeks and fraud was attempted just after I had checked in. Lucky that the card my business uses has good fraud...More

    Review collected in partnership with this hotel
    5  Thank 360endam
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear 360endam, We are very concerned about the experience you have explained in your review. If you wish to discuss this matter further with us, please contact our Front of House Manager, Ash Hoque, on Ash.hoque@sofitelheathrow.com Yours Sincerely, James Berry - General Manager Sofitel London...More

    Hyatt Place London Heathrow Airport
    3,050 reviews
    #2 of 12 hotels in West Drayton
    1.9 km
     
    Hilton London Heathrow Airport
    4,037 reviews
    #6 of 22 hotels in Hounslow
    3.8 km
     
    Hilton London Heathrow Airport Terminal 5
    3,525 reviews
    #2 of 3 hotels in Colnbrook
    1.8 km
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,966 reviews
    #1 of 12 hotels in West Drayton
    1.2 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$ 169 - US$ 332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hounslow
    • #1 Luxury Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Ctrip TA, Orbitz, Agoda, TripOnline SA, Hotwire, getaroom.com, Evoline ltd, Cancelon, HotelsforEveryone and HotelQuickly so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel
    Add Photo Photos
    Traveller (1612)
    Room & Suite (531)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (860)
    Bathroom (247)
    Business Centre & Event Rooms (9)
    Nearby
    Hyatt Place London Heathrow Airport
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    1.90 km away
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
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    1.15 km away
     
    Hilton London Heathrow Airport Terminal 5
    3,525 reviews
    1.78 km away
     
    Hilton London Heathrow Airport
    4,037 reviews
    3.84 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sally5164
    19 November 2017|
    Answer
    Response from Georgina G | Reviewed this property |
    You can check in your luggage the night before. I think breakfast starts about 5.30am and you have to get a Free bus or train to terminal 5 from terminal 2 or 3. Hope this helps but please check with the hotel I’m sure they... More
    0
    Votes
    CaliforniaTerri
    5 November 2017|
    AnswerShow all 2 answers
    Response from ฐิติมา ศ |
    Breakfast 6:30am until 10:30am Afternoon tea from 3pm until 4:30pm Evening canopies with alcoholic drinks 5:30pm until 7:30pm Soft Drinks, tea and coffee are still being served after 7:30pm until 10pm. Hope that helps. More
    1
    Vote
    GoFarAway
    31 October 2017|
    AnswerShow all 2 answers
    Response from Christopher H | Reviewed this property |
    No scales
    0
    Votes
    Room Tips
    "Amazing room"
    Read review
    "Most rooms seem to look internally, but are quiet."
    Read review
    "Superior room I what I like"
    Read review
    "Superior Room, more space and quiet (wing 3 has been redone recently, so it seems)"
    Read review
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