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Sofitel London Heathrow

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Sofitel London Heathrow
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10,028 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London Heathrow
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Showing 9,642: English reviews
Marlborough, United Kingdom
Reviewed 17 May 2016

If your traveling from Heathrow this is probably the best hotel to stay in, service is good, worth joining the loyalty scheme if your a frequent traveler. Annoying you have to pay to park in the hotel, but that's the case allover now. Still enjoy staying here, and the restaurant is good, shame the champagne bar closes to early.

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1Thank Paul H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Paul H, Thank you for taking the time to share your comments with the Trip Advisor community and also to recommend our Accor Le Club Loyalty card. I am pleased to read that you had an excellent stay at Sofitel London Heathrow where you enjoyed the service and food in the restaurants. Please accept my sincere apologies as the...

Stockholm, Sweden
Reviewed 17 May 2016

This amazing hotel is located at the Terminal 5 at Heathrow airport, it takes only a few minutes to walk to the check-in/security, which is perfect if you have an early flight. The room had a very high standard, with the most comfortable bed ever! It was quiet, clean and fresh, and nicely decorated. I would happily return again, and...

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1Thank the_swedish_girl
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear the_swedish_girl, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you had an excellent stay at the Sofitel London Heathrow and that you were particularly pleased by the quality of your bedroom which you found most comfortable, modern and clean. Our location is indeed very convenient as...

Reviewed 17 May 2016

Room was excellent and clean. Our problems were with the personnel/staff at the hotel - specifically the restaurant and the transportation desk staff. We inquired about eating in the restaurant at the hotel at check in (they have two - one is French food one is a variety of different cuisines, which is the restaurant we sent to). We were...

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Helpful?
1Thank Stacy S
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Stacy S, Thank you for taking the time to share your comments with the Trip Advisor community, First and foremost please accept my sincere apologies as I was disappointed to read about your experience on your last visit. We strive to deliver a high level of service throughout all our outlets and do our utmost to provide a luxury...

Aberdeen, United Kingdom
Reviewed 17 May 2016

Well, I have heard many good things about this hotel and finally stayed there overnight before an early flight. Great service, swift check-in, comfortable rooms - the location speaks for itself, it really is the only place to stay prior to an early flight ex T5 at Heathrow. Every other hotel requires a bus journey to and from and from...

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Helpful?
1Thank John R
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear John R, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy access to the other Heathrow...

Washington, DC
Reviewed 17 May 2016

My wife and I spent 1 night here as a layover from Greece back to US. We got off the flight from Greece at 8:45pm and were in our room at the Sofitel Terminal 5 at 9:30pm. We checked out the following morning at 7:15 for our transatlantic flight back to the US. Since we were flying British Airways on...

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1Thank Westby
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Westby Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations, and that you were particularly pleased by your room which you found modern and well decorated, as well as you appreciated the comfort of our Sofitel...

London, United Kingdom
Reviewed 17 May 2016

Very comfortable and enjoyable experience. Received a very warm welcome, a big room with bath plus shower, large comfy beds, dressing gowns, slippers. Hotel includes a spa, gym, bar. It is very quiet.

Review collected in partnership with this hotel
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Thank ntessen
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ntessen, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are a delight to read, and I am pleased to know that you enjoyed the quality of the room which you found beautiful and especially our Sofitel “My bed” which you found most comfortable. I am also glad to know...

Cambridgeshire
Reviewed 17 May 2016

Stayed night before a flight from terminal 5 and booked a parking package. I upgraded to a junior suite which was lovely and spacious. The club lounge is very pleasant and well run. Had a very nice meal in the restaurant. The car park is big and had no difficulty finding a space. Only problem we had is finding the...

Review collected in partnership with this hotel
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1Thank jennyCambridgeshire
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jennyCambridgeshire Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you enjoyed the quality of your bedroom which you found lovely and spacious, and that you were particularly pleased by the convenience of our location as we are directly linked to Terminal 5 via a covered walkway....

Dover, Massachusetts, Usa
Reviewed 16 May 2016

Modern, clean and comfortable hotel. Great restaurant and you can walk right into Terminal 5 at Heathrow. Our second stay and would return. Perfect for a stopover in London,. We took Heathrow express into and out of town and avoided the hassles of London traffic and cabs.

Review collected in partnership with this hotel
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2Thank FoodTraveller2013
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear FoodTraveller2013, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you had an excellent stay at the Sofitel London Heathrow and that you were particularly pleased by the quality of your bedroom which you found most comfortable, modern and clean and also had a great experience in...

Dundee, United Kingdom
Reviewed 16 May 2016

Another first class stay in Sofitel with service attention and level of accommodation to match. Comfortable spacious room and great sleep in a great bed. Nice breakfast with lots of choice and high quality food on offer. Regular Sofitel Group hotel user and never been disappointed.

Review collected in partnership with this hotel
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4Thank dcbarnes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear dcbarnes, Thank you for taking the time to review our hotel following your recent stay with us and for being a regular guest. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from our Sofitel “MyBed”, to the service delivered by our ambassadors. We consider our...

London,England
Reviewed 16 May 2016

If you want to avoid the hassle and stress of the M25 for an early morning flight stay here and just walk across the corridor from the hotel to departures having had a relaxing sleep in a very comfortable bed. I you have time, enjoy their excellent breakfast. If you arrive early enough for an evening meal there is a...

Review collected in partnership with this hotel
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4Thank Cheasy
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Cheasy, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that you enjoyed the convenience of our location as we are directly linked to Terminal 5 via a covered walkway and also the quality of your bedroom which you found comfortable. I am very pleased to see that...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 11,231 - ₹ 22,663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was fabulous and the bed extremely comfortable”
 of 5 bubbles Z4092DUjoem, 23 Feb 2017 | Read review
“All are good and spacious ”
 of 5 bubbles chrissy292016, 20 Feb 2017 | Read review
“If two are staying how about two shower gels rather than one.”
 of 5 bubbles richard_lust, 20 Feb 2017 | Read review
“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 19 Feb 2017 | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 18 Feb 2017 | Read review
5 of 5