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Sofitel London Heathrow

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Sofitel London Heathrow
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10,017 Reviews from our TripAdvisor Community

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Showing 9,631: English reviews
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salisbury
Reviewed yesterday NEW

We spent a very pleasant evening and night here before our flight to Nairobi. It was so comfortable even in a standard room, lovely comfy bed, great towels etc and the usual but important tea or coffee ! Staff were all excellent and made us feel so welcome, even though we were in transit. We used the Heathrow express to...

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1Thank kirbykx
Hornchurch Essex
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

Stayed here for 1 night before flying off from Terminal 5. The hotel has a direct access link straight into terminal 5. We reserved a Club level luxury room which was very very good. The room itself was very spacious. Beautiful granite topped bathroom which had both bath tub and a glazed walk in shower. Internet access through the hotels...

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2Thank sibbo10
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear sibbo10, Thank you for taking the time to review the Sofitel London Heathrow Hotel. It’s a pleasure to read that you enjoyed your stay with us. Indeed our Club Millesime offers complimentary refreshments and food selections from light continental breakfast, afternoon tea to evening canapés and we are very glad that you particularly appreciated it. We thank you for...

Reviewed yesterday NEWvia mobile

Always feels good to be welcomed. I came here with my girlfriend today after a year just for a lunch. As always great service and ambience. Nilanga and his team, gulson made our afternoon very pleasant. Hope to be back soon

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1Thank Dinesh S
Jersey, Ci
Reviewed yesterday NEW

Upgraded on arrival, which is always a treat! We were welcomed as returning guests and the check-in was courteous and efficient. A comfortable room is always a pleasure at this hotel and we will be returning.

Review collected in partnership with Sofitel.com
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1Thank DaveL546
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked this last minute as a birthday treat for my husband and it was fab. Great treatment at the spa and use of the facilities (sauna/steam and hydropool) and relaxation room. The Afternoon tea was lovely, the cakes were yum and as always we couldn't finish them and they were happy for us to take leftovers home. Gulshan was lovely...

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1Thank sonias52
London, United Kingdom
Reviewed 2 days ago NEW

The Sofitel London Heathrow is a lovely hotel and the perfect location for arrivals at Heathrow Terminal 5. The rooms are very generous in size and the beds are extremely comfy. I would definitely stay again!

Review collected in partnership with Sofitel.com
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1Thank sohobunny10
Ely, United Kingdom
Reviewed 2 days ago NEW

If you are flying early from terminal 5, a night here beforehand is perfect. You walk out of the hotel into the departure lounge. We had a meal here in the restaurant the evening before our flight, a very good tasting menu at a reasonable price considering the location.

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1Thank Kevin110157
Bristol, United Kingdom
Reviewed 2 days ago NEW

An excellent hotel for convenience and luxury right next to Termianl 5. Staff were most professional and friendly. The stay, park and fly option represents good value in terms of location and that you retain control of your keys. Breakfast was an excellent choice of buffet menu.

Review collected in partnership with Accorhotels.com
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1Thank Robert C
Glasgow, United Kingdom
Reviewed 2 days ago NEW

The way a hotel should be from check in to check out. Great rooms and superbly comfortable beds. Very comprehensive breakfast run like a professional restaurant should be. But it is the consistency that is the secret.

Review collected in partnership with this hotel
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1Thank Madj0ck
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Madj0ck Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. It is a pleasure to read such positive feedback and that you left the hotel with a wonderful impression. We greatly appreciate your feedback and look forward to welcoming you back in the near future. Yours Sincerely, James Berry -...

Erdington
Reviewed 3 days ago NEW

I have stayed at the Sofitel many many times, the rooms vary, the queues at check in can be horrendous, sometimes no dressing gowns or just one, but the biggest problem is actually booking a room. I joined the 'club' thinking this would help, not so just a more confusing list of options. I complained to customer services, but told...

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1Thank Lindleyerdington

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 11,202 - ₹ 22,002 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are good and spacious ”
 of 5 bubbles chrissy292016, 20 Feb 2017 | Read review
“If two are staying how about two shower gels rather than one.”
 of 5 bubbles richard_lust, 20 Feb 2017 | Read review
“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 19 Feb 2017 | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 18 Feb 2017 | Read review
“Executive lounge is pretty much perfect. Free breakfast and lounge access. Much. Enter value for money than the studio ”
 of 5 bubbles abzadi, 18 Feb 2017 | Read review
5 of 5