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Sofitel London Heathrow

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9,547 Reviews from our TripAdvisor Community

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Showing 9,169: English reviews
Reviewed yesterday NEWvia mobile

A bit overpriced, especially room service at 40 quid for a nothing special burger and a small pizza but it is near Heathrow, clean and comfortable. Fish and chips last night in the restaurant was decent enough.

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Helpful?
1Thank mark i
Northampton, United Kingdom
Reviewed yesterday NEW

Super service lovely room great location. All round very good indeed. Room service was particularly good - quick, friendly and lovely food Would recommended to anyone. Handy location for Heathrow Airport - 3 minute walk all under cover to terminal

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1Thank Iain369
London, United Kingdom
Reviewed yesterday NEW

Very convenient for Terminal 5 Excellent under cover parking for the duration of our trip abroad Disappointed at lack of external outlook from the rooms although appreciate that this was probably due to acoustic measures Hotel remarkably quiet despite being below the Heathrow landing flightpath

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2Thank arunb111
Munich, Germany
Reviewed yesterday NEWvia mobile

Have stayed at airport hotels around the world and this Sofitel at Heathrow is by far the best. Walking distance to Terminal 5 or to train connection to other terminals. Nice bars, great restaurants and very good sound insulation. For me only negatives are air conditioning is not that easy to control and free wifi is a bit slow. Will...

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2Thank grwpl
London, United Kingdom
Reviewed yesterday NEW

Good service, very well laid out and luxurious feel. Bathroom well equipped. Only improvement I would suggest is replacing bathroom gowns which seemed a bit worn for a luxury hotel. Otherwise location great for early morning flights from T5

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2Thank David K
Reviewed yesterday NEWvia mobile

My first stay and I was blown away by the standard of service and facilities. Very convenient for the airport but you can just tell its an extremely well run place. Best buffet style breakfast I have had - and usually they are mediocre at best in most places. Clear daylight between this and the other "airport" hotels.

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2Thank Colin G
Wolverhampton, United Kingdom
Reviewed 2 days ago NEW

Staff were friendly, helpful and professional. Excellent location for Heathrow airport and although within the airport boundary close to T5 noise from the aircraft was never an issue within the hotel.

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2Thank anthonywD8113MY
Worcestershire, United Kingdom
Reviewed 2 days ago NEW

Friendly faces. Great food. Relax before you fly or you return. It is probably on the expensive side but you get what you pay for. Everything is well presented and even though I was unhappy with one of the breakfast items, I had a letter assuring me that this would be addressed.

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2Thank valerie_firminger
Houghton-le-Spring, United Kingdom
Reviewed 2 days ago NEW

as usual the stay at the Sofitel was the same 100% quality with the usual speedy check in - the room was again top quality, comfortable ,warm and clean , access to the room is straight forward and easy and well signed along the walkways staff are always friendly - as I don't drink and spend time in my room...

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2Thank W2629UZjohng
Burnaby, Canada
Reviewed 2 days ago NEW

I really can't say enough about the professional friendly staff (they really do make the difference). I was ending my vacation with 5 days in London after visiting Prague, Budapest and Istanbul. After staying once before I knew what awaited me so that's why I reward myself with Sofitel. I included the breakfast buffet and that starts my day off...

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2Thank Jo-Anne G

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,754 - ₹ 20,351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
105 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all good. ”
 of 5 bubbles Miamiusa1, 4 Dec 2016 | Read review
“There are no views”
 of 5 bubbles ianmaggs, 4 Dec 2016 | Read review
“Best to book car parking in with the room - it works out a lot cheaper than parking at T5 separately.”
 of 5 bubbles 339334, 4 Dec 2016 | Read review
“Take care with the LED's for the computer portals - the continuous flashing was at times annoying”
 of 5 bubbles sterrinb, 4 Dec 2016 | Read review
“Close to lifts”
 of 5 bubbles BoydWright, 4 Dec 2016 | Read review
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