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Sofitel London Heathrow

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Sofitel London Heathrow
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10,362 Reviews from our TripAdvisor Community

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Showing 9,958: English reviews
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Port d'Alcudia, Spain
Reviewed yesterday NEW

I stay regularly at the Sofitel at Heathrow Terminal 5 - it's extremely convenient and combines an excellent location with excellent rooms, bars and all-round service at a reasonable price. Thoroughly recommended

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Helpful?
Thank Alun B
Nicosia, Cyprus
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

My experience in the Sofitel Heathrow was limited to 1 night March 06th 2017, however on my travels I can recall staying there on at least one other occasion. This is the very best place to stay if you have to lay over in transit at Terminal 5. It is a little bit of a trek from arrivals to the...

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Helpful?
1Thank Christopher W
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Christopher W, Thank you for taking the time to post your feedback following your recent stay with us. I am so pleased to read that our hotel met all your expectations from the design and the cleanliness of the room and lobby, to the service delivered by our ambassadors. I am also glad that you enjoyed your gym and...

Reviewed yesterday NEW

Clean and comfy. Room was excellent had a very comfy bed. Food in restaurant was super and a great choice on offer.staff were all friendly and couldn't do enough to help. Check in and out was so easy, this hotel was very close to departures.

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Thank leonab500
Birmingham, United Kingdom
Reviewed yesterday NEW

We fly from LHR several times a year, almost always early morning flights and we wouldn't choose anywhere else - irrespective of departure terminal. This hotel is a a short distance from T5 across a walkway. Great parking packages in a safe car park below the hotel - so nice to come back to. Rooms are always first rate, Aircon...

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Thank kellerman00
Leeds, United Kingdom
Reviewed yesterday NEW

We loved each and every minute we stayed in this hotel. The facilities including the club lounge was brilliant. Enjoyed the breakfast too. Worth it paying extra for the upgrade. Shall go again in June. Very conveniently placed to drop off or receive our family from Heathrow

Review collected in partnership with Accorhotels.com
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Thank Indira S
Nantwich
Reviewed 2 days ago NEWvia mobile

Despite being nestled adjacent to T5 at one of the world's busiest airports, you are assured of a quiet night's sleep thanks to soft close doors and well insulated windows. Standard rooms are spacious and comfortable. The highlight though is the food. Both AA rosette restaurants serve excellent food - beautifully cooked and presented. The bistro is remarkably good value...

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1Thank DWaters82
Fairbanks, Alaska
Reviewed 2 days ago NEW

Sofitel was a perfect choice for us, as we completed two months of travel in the UK and needed to catch an early morning international flight back home. The front desk personnel were prompt and professional. The room was clean. The ease-of-access to Heathrow was incredible. Above all, the service we received at the Sofitel resturant towards the end of...

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1Thank Mike P
Cowpens, South Carolina
Reviewed 2 days ago NEW

You definitely want to spend your first night in the U.K. at the terminal 5 Sofitel. It's as easy as walking off the jet, going through Customs, and grabbing your luggage. The walk to the terminal 5 Sofitel is a breeze...the hotel is plush...the staff members are friendly and extremely competent...The next morning you easily check out...Have your English breakfast...walk...

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1Thank richarddP8046RY
Ramsgate, United Kingdom
Reviewed 3 days ago NEW

The receptionist was friendly, polite and professional upon our arrival and although we were early our room was ready. The room was clean and had everything we needed. The bed was comfortable as were the pillows.

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1Thank Eyeball_Brown
Porthcawl, United Kingdom
Reviewed 3 days ago NEW

Spacious hotel with direct access to Terminal 5 at Heathrow. Helpful and polite staff. Breakfast in the Restaurant was excellent with plenty of food choices. Rooms were spacious and comfortable. We did not try out the Restaurant in the evening as we could not resist Carluccio' s , as short walk away in the terminal.

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Helpful?
1Thank David H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear David H, Thank you for taking the time to review your recent stay at Sofitel London Heathrow. It gives me great pleasure to read that you were able to take full advantage of our excellent location, as we are indeed directly connected to Heathrow Terminal 5 and you were satisfied with the facilities and the comfort of our rooms....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 10,729 - ₹ 23,129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms quiet with uniform quality so no real advice on room selection - except perhaps avoid one of the (very few) rooms that look out onto the hotel concourse.”
kellerman00, 28 Apr 2017 | Read review
“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 27 Apr 2017 | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
5 of 5