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3/12/2017 4/12/2017
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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    3/12/2017 4/12/2017
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    US$ 251
    US$ 201
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    Traveller (1612)
    Room & Suite (531)
    Storyboard
    Hyatt Place London Heathrow Airport
    3,050 reviews
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    Hilton London Heathrow Airport Terminal 5
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    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,968 reviews
    #1 of 12 hotels in West Drayton
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (279 reviews)
    “superior room” (124 reviews)
    “an early flight” (504 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (11,741)
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    1 - 5 of 11,302 reviews

    Reviewed 2 days ago

    Multiple visits over the years. Consistency is the watchword, excellent service. Its not just the 5 star facilities in a perfect location but also the people who make it all happen. Miuru front office manager is an absolute star. We love our Sofitel T5 family...More

    Thank Ealingian
    Hotel's Favourite
    Reviewed 8 October 2017

    Deliberately picked the Sofitel for its location next to T5 (not too bad for T2&3 either) if you've an early start. Brownie points began at check-in. Thought I was in a queque which was actually a typically disorganised corporate group, but full marks to Amelia...More

    2  Thank observer2011
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 9 October 2017

    Dear observer2011, Thank you very much for taking the time to leave us a lovely review following your recent stay here at Sofitel London Heathrow. I am always delighted to see ambassadors’ names on Trip Advisor as we strive to deliver an outstanding service to...More

    Reviewed 2 days ago

    The hotel is located for easy access to Heathrow Terminal 5. Rooms were quiet and comfortable. Food options were also good. There is also a spa onsite with a good selection of services and reasonably priced.More

    Review collected in partnership with this hotel
    2  Thank Curt P
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded yesterday

    Dear Curt P Thank you for taking the time to post us a review following your recent stay at Sofitel London Heathrow. It is a pleasure to learn how highly you rated your relaxing experience at our Spa and I am also glad that our...More

    Reviewed 2 days ago

    Sort the air con out. Having to change rooms and still not get the heating working was unacceptable. Even worse the duty manager was unhelpful and aggressive. This hotel needs to work out hoe to deal with issues.

    Review collected in partnership with this hotel
    Thank M495EFmartina
    Reviewed 2 days ago via mobile

    Have stayed here a few times but most recently in November prior to an early flight the next day. The hotel has the opportunity to get a holiday off to a good start but always seem to fall short. We were put in a room...More

    1  Thank Y0rktraveller
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded yesterday

    Dear Y0rktraveller, Thank you for choosing to stay at Sofitel London Heathrow prior to your early departure from Heathrow airport. Whilst I am glad to learn that you were satisfied with your bedroom and found them well equipped and smart, I am disappointed to note...More

    Hyatt Place London Heathrow Airport
    3,050 reviews
    #2 of 12 hotels in West Drayton
    1.9 km
     
    Hilton London Heathrow Airport
    4,038 reviews
    #6 of 22 hotels in Hounslow
    3.8 km
     
    Hilton London Heathrow Airport Terminal 5
    3,528 reviews
    #2 of 3 hotels in Colnbrook
    1.8 km
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,968 reviews
    #1 of 12 hotels in West Drayton
    1.2 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$ 169 - US$ 332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Travelocity, Priceline, Expedia, Hotels.com, Ctrip TA, TripOnline SA, Agoda, Booking.com, Hotwire, Orbitz, getaroom.com, Cancelon, Evoline ltd, HotelsforEveryone, Cheap Tickets and HotelQuickly so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel
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    Traveller (1612)
    Room & Suite (531)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (860)
    Bathroom (247)
    Business Centre & Event Rooms (9)
    Nearby
    Hyatt Place London Heathrow Airport
    3,050 reviews
    1.90 km away
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,968 reviews
    1.15 km away
     
    Hilton London Heathrow Airport Terminal 5
    3,528 reviews
    1.78 km away
     
    Hilton London Heathrow Airport
    4,038 reviews
    3.84 km away
     
    Nearby Restaurants
    La Belle Epoque
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    Vivre
    532 reviews
    .02 km away
    The Gallery at Hilton London Heathrow Airport Terminal 5
    98 reviews
    .28 km away
    Pilots Bar & Kitchen Terminal 5
    405 reviews
    .46 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sally5164
    19 November 2017|
    AnswerShow all 2 answers
    Response from gosaka | Reviewed this property |
    It’s a little odd that you can’t get to Terminal 5 on Heathrow Express. It definitely stops there. You’ll have to check with BA on the baggage. I’ve been able to check bags early in the past but on a recent trip, I was... More
    0
    Votes
    CaliforniaTerri
    5 November 2017|
    AnswerShow all 2 answers
    Response from ฐิติมา ศ |
    Breakfast 6:30am until 10:30am Afternoon tea from 3pm until 4:30pm Evening canopies with alcoholic drinks 5:30pm until 7:30pm Soft Drinks, tea and coffee are still being served after 7:30pm until 10pm. Hope that helps. More
    1
    Vote
    GoFarAway
    31 October 2017|
    AnswerShow all 2 answers
    Response from Christopher H | Reviewed this property |
    No scales
    0
    Votes
    Room Tips
    "Amazing room"
    Read review
    "Most rooms seem to look internally, but are quiet."
    Read review
    "Superior room I what I like"
    Read review
    "Superior Room, more space and quiet (wing 3 has been redone recently, so it seems)"
    Read review
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