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Renaissance London Heathrow Hotel

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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance London Heathrow Hotel
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Showing 1,103: English reviews
Duluth, Georgia
Reviewed 5 days ago NEW

The hotel was very nice and clean. The people were very helpful and went the extra mile to be of service. Especially the front desk staff who spent a lot of time helping me to find my mislaid travel documents, which it turned out I had left in my rental car.

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Helpful?
Thank gregjlock
maryland
Reviewed 5 days ago NEWvia mobile

I see the hotel is getting excellent reviews. After 10 days of staying in 3 fabulous hotels in the U.K., I would have preferred sleeping in the airport to this hotel. We got in late (2 AM) from Edinburgh by train and were flying out that AM. We are Marriott Premier members so the hotel was done on points and...

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Helpful?
1Thank karen726
Kaysville, Utah
Reviewed 6 days ago NEWvia mobile

We stayed one night at the Heathrow Renaissance. The room was clean and very comfortable. The bed was wonderful and we slept great. We had a view of the airport but did not hear a thing. We checked in with Maribel, she was so sweet and our service was excellent. We ate dinner in the bar and it was great.

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Helpful?
Thank RobsLaw
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear RobsLaw, Thank you very much for taking time out to leave such encouraging feedback about your recent stay with us at the Renaissance London Heathrow Hotel. I am so pleased that you had a wonderful stay at our hotel. Your kind words about the room and the service you received are much appreciated and I look forward to sharing...

Reviewed 6 days ago NEW

I received exceptional service on checking in from Renaissance Ambassador Farhome who checked me in and then helped me carry a fragile gift to my room so that it would not be damaged. She exceeded my expectations!

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Helpful?
Thank Sandy F
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Sandy F, I would like to truly thank you for the very positive comments throughout and for taking the time to share your excellent experience with us here at the Renaissance London Heathrow. I am absolutely thrilled that you have had an exceptional experience with us and Farhana exceeded your expectations. Our teams try their best to go the...

Reviewed 1 week ago NEWvia mobile

Stayed one night and some part of the day time while flying back from US to India. The room is decent in size and neat. Good service at restaurant and food quality is OK. Friendly staff. Internet and breakfast to an acceptable level. Hotel maintenance is very good and you can expect a comfortable stay

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Helpful?
Thank Binoj K
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Binoj K, Thank you for taking the time to write a review of your stay with us here at the Renaissance London Heathrow Hotel. My team and I are delighted that we have exceeded your expectations and we have made you leave with a remarkable experience. Your compliments are really encouraging us to keep delivering genuine hospitality both in...

Mittagong, New South Wales, Australia
Reviewed 1 week ago via mobile

We stayed here overnight while in transit from Amsterdam to Australia and it was everything we needed. Comfortable beds and large room overlooking the runway. We ate in the Market Garden Restaurant within the hotel where the food was excellent and the service by Aloys and Venessa was even better. Would definitely recommend this hotel and restaurant.

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Helpful?
1Thank Jane G
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Jane G, Thank you very much for taking time out to leave such fantastic feedback about your recent stay with us at the Renaissance London Heathrow Hotel. I am so pleased that you had a remarkable stay at our hotel. Your kind words about the Restaurant food and the service you received are much appreciated and I look forward...

Arlon, Belgium
Reviewed 1 week ago via mobile

At the Renaissance for 2 nights, attending a conference in the premises. Very big hotel with friendly and attentive staff. The rooms are clean, big and spotless. Nothing negative to say about my stay!

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Helpful?
Thank cricri-dest
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear cricri-dest, I would like to truly thank you for the very positive comments throughout and for taking the time to share your excellent experience with us here at the Renaissance London Heathrow Hotel. It is always great motivation and recognition for our team to hear about guest satisfaction which is our main goal. Rest assured that your compliments will...

Chesterfield, Virginia
Reviewed 1 week ago via mobile

My flight was canceled so I was rerouted through London and was given a voucher for this hotel. The reception area was bright and welcoming and the receptionist was very pleasant and helpful. The room was spacious and very comfortable. My voucher included a meal to their restaurant, when the hostess saw I had a voucher I was relegated to...

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Helpful?
Thank Katherine A
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Katherine A, Thank you for taking the time to review your stay with us on TripAdvisor, I am disappointed to read of your experience. The service levels that you have received are certainly not the standard we aim to deliver and indeed you expect. I have recently asked for the team to review our pricing strategy regarding the beverage...

Dallas, Texas
Reviewed 1 week ago

We wanted to stay by the airport and this was the perfect hotel. The service was great. The hotel had everything we needed. It made our layover in London easy. We were able to Uber in London for dinner. A great night in London.

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Helpful?
Thank staceycopp
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear staceycopp, Thank you very much for taking time out to leave such fantastic feedback about your recent stay with us at the Renaissance London Heathrow Hotel. I am so pleased that you had a remarkable stay at our hotel. Your kind words about the hotel and the service you received are much appreciated and I look forward to sharing...

Bath, United Kingdom
Reviewed 1 week ago

I had informed the hotel's staff of the very special nature of our stay prior to transatlantic travel from Heathrow airport the next day. Everything from food to facilities was perfect at the hotel. Maribel and Shalu and their colleagues excelled and added personal cards, extensive decoration and the most welcome and generous upgrade to a suite, we have never...

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Helpful?
2Thank RogerEllman
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear RogerEllman, Thank you so much for your rave review following your recent stay with us at the Renaissance London Heathrow Hotel. We pride ourselves on delivering personalized service, and we are so glad that you were able to experience this first hand. I am delighted to hear you have enjoyed your stay and the team exceeded your expectations. I...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 6,049 - ₹ 11,147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Hotel Style:
#2 Spa Hotel in Hounslow
#2 Luxury Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
71 questions
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New York City, New York
6 months ago

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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A runway view room is worthwhile. We had a suite -it was excellent & valuable for an 8 suitcase trip!!”
 of 5 bubbles RogerEllman, 30 Nov 2016 | Read review
“Any room is a good room at the hotel”
 of 5 bubbles meek89, 27 Nov 2016 | Read review
“all rooms are quiet”
 of 5 bubbles G8408JRmarkc, 26 Nov 2016 | Read review
“Third floor with access to excutive lounge, although slightly dearer. Some rooms have runway views.”
 of 5 bubbles suechris6692, 26 Nov 2016 | Read review
“All rooms good but you can pay extra for a runway view”
 of 5 bubbles TraceyM475, 23 Nov 2016 | Read review
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