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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,490 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport
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Showing 3,289: English reviews
Derby, United Kingdom
Reviewed 12 October 2015

We stayed overnight before a flight to the States and had free parking which was good. The turning to the hotel is not well signposted from the approach roundabout and we found ourselves in T4 departure zone! Eventually we found the Hilton's car park..... HOWEVER - there was no lift or escalator from the car park to the hotel -...

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Helpful?
1Thank EPD
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear EPD Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations in most areas. Please accept my sincerest of apologies. I have noted your comment with regards to the steps leading from the car park to the hotel and...

Reviewed 10 October 2015 via mobile

We stayed at the Hilton recently on returning from our honeymoon. We were hoping it would be a luxurious end to our trip. We got a great deal through our travel agents which included parking whilst we were away. However, we were very disappointed with our room. The bath was stained, the tile grout was dirty and the wall paper...

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Helpful?
1Thank Daisy H
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Daisy R Thank you so very much for taking a moment to share your experience. I am very sorry to read your comments and your low scores and I would like to apologise for the disappointment you experienced during your stay. The hotel is currently undergoing a rolling refurbishment programme and unfortunately a few of our rooms are of...

Brisbane
Reviewed 9 October 2015

If you are looking for a high quality hotel adjacent to a Heathrow terminal, then the Sofitel will give you the luxury/business standard. If you are looking for a comfortable bed near the hotel then the Premier Inn will be nicer and much cheaper. The Hilton hotel at terminal 4 is neither a luxury/business hotel nor a comfortable budget hotel....

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Helpful?
2Thank brissiechris
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear brissiechris Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations in all areas and I would like to therefore offer my sincerest of apologies. The hotel is currently undergoing a rolling refurbishment programme and I am sorry that...

Vancouver, WA
Reviewed 7 October 2015

We had an overnight layover at LHR. We arrived in the early afternoon and had a very early departure the next day. An airport stay seemed the logical way to go. We arrived at Terminal 5 and the hotel is located in Terminal 4. After a 10 hour flight from the US, it seemed that we were in a rats...

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Helpful?
1Thank 01George
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear 01George Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport by completing trip advisor guest questionnaire which we use to rectify any shortfalls highlighted to us. Thank you for your positive scores of which we are delighted to see and should there be anything further you wish...

Brisbane, Australia
Reviewed 7 October 2015

At check in at the Hilton Terminal 4 Heathrow, I found this the most welcoming experience from what was done for me in advance and their responses to a couple of requests. This included being able to have a slightly later check out to catch my afternoon flight home. The hotel is very handy to terminal 4 and was again...

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Helpful?
Thank Daniel_R011
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Daniel_R011 Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, Thank you for your positive comments regarding the best ever check-in, we have passed your comments onto the team and it nice to have great feedback about are team members. We look forward to welcoming you back...

Gainesville, Florida
Reviewed 7 October 2015

The hotel was superb. Everything you would expect from a Hilton and more. If there was any complaint it would be that the lighting in the room was all LED and it was difficult to see in some corners of the room. We booked this hotel because we anticipated flying out of Terminal 4 and thought the hotel would be...

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Helpful?
Thank Dale S
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Dale S Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, I wish to assure you that all comments from guests are reviewed with the relevant departmental managers at our daily communication meeting where we discuss the feasibility and implementation of guest’s suggestions and more importantly where...

Shipley, United Kingdom
Reviewed 6 October 2015

We drove down mid afternoon for an early morning flight next day, we had a nice relaxing swim & sauna the pool could do with being a little deeper though but it was still refreshing after a long drive. Comfortable room, with a large tv, nice and friendly staff which helped make it a nice pleasant stopover, there is a...

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Thank Ronnie B
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Ronnie B Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, Thank you for your positive comments of which we are delighted to see and should there be anything further you wish to share I'd be happy to hear from you so we can look to amend...

Geneva, Switzerland
Reviewed 6 October 2015 via mobile

I stay here often and I like this hotel. Convenient for the airport and an easy walk along the enclosed walkway from Terminal 4. Good bus connections from there. Hotel rooms are very quiet with comfy beds but since the refurb they are very small and if you have a big case then it's difficult to manoeuvre round the room!...

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Thank HullPhil
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear HullPhil Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Thank you for your positive score and comments regarding are executive lounge of which we are delighted to see and should there be anything further you wish to share I'd be happy to hear from you so...

Tustin, California, United States
Reviewed 6 October 2015

Upscale airport hotel with comfortable rooms near Terminal 3. Getting to Terminal 4 was a £15 journey. Opt for a junior suite or be consigned to a nicely appointed room the size of a postage stamp. Restaurant service spotty. Food OK. Executive Lounge is place to be after 6PM when drinks are flowing.

Review collected in partnership with Hilton Hotels & Resorts
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Thank George P
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear George P Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport by completing trip advisor questionnaire which we use to rectify any shortfalls highlighted to us. Thank you for your positive scores of which we are delighted to see and should there be anything further you wish...

Seattle, Washington
Reviewed 4 October 2015

Hilton LHR (Terminal 4) is a great option for those desiring to be very close to Heathrow, specifically Terminal 4. There is a overground covered walkway that connects the hotel with T4, and is very convenient without having to step outside and drag your luggage. I would like to acknowledge Martin who was working in the Executive Lounge on Sept...

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Helpful?
2Thank worldaviator
Shaun M, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear worldaviator Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self-explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate on...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: ₹ 8,720 - ₹ 18,519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are well away from lifts so any room should be suitable.”
 of 5 bubbles 636JulianM, 27 Feb 2017 | Read review
“All rooms are quite which is great when close to the Airport”
 of 5 bubbles ADDMANworldtraveler, 24 Feb 2017 | Read review
“Rooms not overlooking the lobby are quieter”
 of 5 bubbles suemZ1980KR, 18 Feb 2017 | Read review
“A room that overlooks the lobby/restaurants. Not much to see outside”
 of 5 bubbles Ajoyous24, 18 Feb 2017 | Read review
“Executive floor if the price is good”
 of 5 bubbles Gadabouts95, 16 Feb 2017 | Read review
5 of 5