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Mercure Haydock Hotel

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637 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Worksop, United Kingdom
Reviewed yesterday NEW

The hotel was extremely busy on the Saturday night we stayed (with a coach party) with a Wedding and Christmas party night. But I can honestly say our evening meal in the party room was very good. The staff were excellent and so was the evening meal. The bedroom was newly refurbished and very welcoming. Breakfast was equally as good...

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Helpful?
Thank sandracrook
Norfolk, United Kingdom
Reviewed 5 days ago NEW

This review is more about one employee than the hotel. The staff member Calvin ( forgive me if have spelt that incorrectly) is the reason for the top marks . He truly is a credit to your chain of hotels. On what was an incredibly busy night with a tremendous amount of people checking in he was calm and knowable...

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Thank 450shaner
Leeds, United Kingdom
Reviewed 1 week ago

I stayed here last weekend for one night. The hotel was very hard to get to as whilst you can see it from the motorway, it is a challenge to get to it without a sat nav. Once checked in though I found the rooms clean and a good size, the staff helpful and breakfast very nice.

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Helpful?
Thank CassK_13
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Cass, Really glad the you managed to find us, Thank you for sharing your review. Regards Adam Condron General Manager

Reviewed 1 week ago via mobile

Only great thing with this hotel. Location. That's it. Other than that. Don't bother. The room was dirty and quite frankly badly needing a face lift. It has been like this for the last 20 years. I'm not sure they have ever cleaned the carpets. I had a business lunch which was just a joke. My southern fried chicken wrap...

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Helpful?
Thank Monkey168
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Monkey, Thank you so much for taking the time to share your feedback. I am really sorry that you received a dirty glass at lunch this is not acceptable and I sincerely apologise. I am puzzled by your feedback regarding the rooms and would really appreciate you letting me know which room you stayed in so that I can...

Dornbirn, Austria
Reviewed 1 week ago

The hotel located directly at the M6. The room was calm and cozy. The stuff is friendly and I had been warmly welcomed. The breakfast is quite ok. Full English possible and a small choice of pastry. Extra orders are respected. With my next stay I will try the health Club.

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Helpful?
Thank 297felixw
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Felix, Thank you so much for you review am I really pleased that you enjoyed your visit and I hope that your next stay is just as pleasant. Adam Condron General Manager

Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago

Stayed overnight for an event. Had various problems with the booking system which resulted in quite a lot of emails. I was expecting more problems when i arrived and I was not wrong as the price quoted had changed but they honoured their quote. When we presented for breakfast we were told it was not included in the price but...

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Helpful?
Thank boogieshoes08
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Dear Boogieshoes, Thank you for taking the time to share your feedback online. I will be looking into the details of your reservation to ensure that we learn from any mistake that we have made. I am please that overall your seem to have enjoyed your stay and it is great to here that you will definitely return. Regards Adam...

Clitheroe, United Kingdom
Reviewed 2 weeks ago

My partner and I came for a meeting at the hotel and stayed here one night so we could attend the Haydock races the next day. A comfortable room with attractive, horse racing themed, decor . Breakfast was very good and the staff attentive. We left the car in the ample car park and walked to the racing (at least...

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Helpful?
Thank Maryhazel
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Mary, Thank you so much for your great review. Its really nice to here about your pleasant stay and I appreciate your constructive feedback. Kind Regards Adam Condron General Manager

Reviewed 2 weeks ago via mobile

Both me and my wife stayed here for one night and that was enough. The room was freezing only a trickle of heat from a blower near the ceiling, and we paid for breakfast I wish we hadn't what a complete shambles first came down at ten and couldn't get a seat so the girl said go and get your...

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Helpful?
Thank Stephen H
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Stephen, I am very sorry that you were disappointed with your recent stay. I am sorry that you were unable to get a table for breakfast at 10am it can be the busiest time on a Sunday morning which is why we extend breakfast until 11am. We do allow guest that do not wish to wait for a table...

Liverpool, United Kingdom
Reviewed 2 weeks ago

The staff, service and food all excellent. Room need tweaking. Tv in bathroom, remote didn't work. Only one dressing gown and slippers, one packet of biscuits, not good quality with tea and coffee, no hot chocolate option. The jacuzzi wasn't working and saunas are in the changing room, not good for couples.

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Helpful?
Thank susanwL5816SB
Newcastle-under-Lyme, United Kingdom
Reviewed 2 weeks ago via mobile

This is a great meeting place. Awesome coffee and always service with a smile. The staff always are welcoming and always there to help with anything you need. Will be back and would recommend to anyone

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Helpful?
Thank Timothy T
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Timothy, Thank you for your great feedback and thank you for recommending the hotel to others. Kind Regards Adam Condron, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Beechers
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Mercure Hotel, part of Mercure Brand operated by Accor Hotels, is perfectly placed for exploring Merseyside and the north-west - or enjoying a day at the races. Located exactly halfway between Liverpool and Manchester, the hotel is just a mile from the famous Haydock Park racecourse. Local attractions include stately homes, the region's industrial heritage, and Britain's biggest designer outlet. ... more   less 

Additional Information about Mercure Haydock Hotel

Address: Penny Lane, Haydock WA11 9SG, England
Region: United Kingdom > England > Merseyside > Haydock
Price Range: ₹ 4,084 - ₹ 10,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Haydock Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Haydock Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Haydock Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulty walking make sure you get a room at the front;the hotel is huge square, some rooms are quite far away from reception.”
 of 5 bubbles boogieshoes08, 23 Nov 2016 | Read review
“one that is finished refurb I guess”
 of 5 bubbles Z2333UVdavidl, 31 Oct 2016 | Read review
“Make sure you get a refurbished room.”
 of 5 bubbles 486terrya, 28 Oct 2016 | Read review
“All rooms good”
 of 5 bubbles carolhudsonlfc, 23 Oct 2016 | Read review
“I slept well every night on a really comfortable bed and heard very little noise even though lots of people walked past.”
 of 5 bubbles 320stuartd, 10 Oct 2016 | Read review
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