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Mercure Kidderminster Hotel

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Mercure Kidderminster Hotel
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557 Reviews from our TripAdvisor Community

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Showing 554: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

The title of my review says it all - it's been a long time since I've been so disappointed by a room at what is supposed to be a "4 star" hotel. The hotel itself is set in a nice location and I expect in it's heyday was an impressive place to stay, which makes it all the more disappointing...

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1Thank Simon T
Rhyl, United Kingdom
Reviewed 1 week ago via mobile

We had a bad experience here, we had a room in the original building which was above the kitchen and was very noisy. This time we stayed in the newer side of the building and it was very different, a very nice quiet room. I have to say that we were served breakfast by the very pleasant bar Man from...

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Thank mtierney2016
Reviewed 1 week ago via mobile

Firstly, there is no lift in the hotel. Secondly, my first impressions of the building was good, it was a stately building, with a fountain in the main courtyard (not working), greeted by very polite competent people at check in desk. On entering the room.... Firstly it was not cleaned, dust lay thick enough to see, the bedding had been...

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1Thank HarryEileen S
Solihull, United Kingdom
Reviewed 2 weeks ago via mobile

Beautiful hotel, staff seemed friendly enough. Didn't stay overnight, was there for a family members party. Provided buffet was delicious and plenty of it. The only thing that let the evening down was the cost of drinks; after buying one round most of the group I was with stuck to non-alcoholic drinks afterwards!

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1Thank Sluphi3
Chichester, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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1Thank christopherjh2017
Colchester, United Kingdom
Reviewed 3 weeks ago via mobile

Well how would you start this review. Firstly very very friendly staff. Rooms are lovely and big, could do with tiny make over, and no wardrobe as such, but don't let that put you off. Food is lovely and the health club opposite is free for hotel guests, now, that needs a well needed make over, but useable. It's looking...

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Thank kinkymod
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear kinkymod We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Birmingham, United Kingdom
Reviewed 3 weeks ago

As an Accor member I have particular expectations regarding the Hotels in this Group (I am spending a week in the Novotel Lisboa, Portugal, in April.). The Mercure Kidderminster is advertised as 4* and, therefore, I have reasonable expectations. These expectations were definitely not met when I stayed there with my daughter and 2 grandchildren (Family Room) for 2 nights...

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Thank Pauline S
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Pauline S Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sleaford, United Kingdom
Reviewed 4 weeks ago

Stop over on way to holiday in Wales. Spoilt by charity boxing night. Far too noisy and a boisterous crowd which is not what you would expect at this type of establishment. Staff seemed as perturbed as we were but could do nothing about it. We did not have a relaxing night as hoped. Rooms are tired and in need...

Review collected in partnership with Accorhotels.com
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Thank rtodd1963
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear rtodd1963 Thank you for taking the time to tell us about your stay at the Mercure Kidderminster Hotel, but I was very disappointed to hear that you were disturbed by the Charity Boxing Event we were hosting. Please allow me to express my sincerest apologies. It is not like us not to have some form of flexibility but I...

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

Arrived at the hotel and was created by receptionist who was friendly . She checked us in and gave us key card . Was informed to book meals just incase they were busy , room was nice slightly dated but clean and tidy . Thought we would catch up at the bar with friends , be prepared for drink price...

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Thank pugdogx
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear pugdogx Thank you for taking the time to review us on Trip Advisor, following your recent stay. Plans are in place for the redecoration on some of our rooms, with the rest of the public areas to be completed this year. It was a pleasure to hear that you enjoyed your birthday weekend and I will pass your comments...

Reviewed 19 March 2017

me and my hubby have just returned from a weekend away for my birthday thanks to my family ..... we had a fab time well worth a return...we use the on site feel good health club (swimming pool/stream room/Jacuzzi/ coffee lounge ) we had treatments with Deborah beauty salon, love sleep and breakfast was the icing on the cake ,a...

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Thank Jeannette m
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Jeannette m Thank you for your kind words following your recent break with us for your special occassion. It is always such a pleasure to hear when our guests have enjoyed their time and in particular the service you received. We hope you have chance to visit again soon and enjoy our facilities once again Sincerely Debbie Jagait General...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Mercure Kidderminster Hotel

Address: Habberley Road, Bewdley DY12 1LA, England
Region: United Kingdom > England > Worcestershire > Bewdley
Price Range: ₹ 4,667 - ₹ 8,751 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kidderminster Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ramada Hotel Kidderminster
Ramada Bewdley
Bewdley Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kidderminster Hotel staff and other travellers.
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Questions? Get answers from Mercure Kidderminster Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view over the carpark”
A6252BAjamesp, 2 Mar 2017 | Read review
“Ground floor to avoid stairs.”
Missy_Aussie, 20 Feb 2017 | Read review
“New part of hotel are the modern rooms and a great stay but for ambience older part is best”
mariahG1736ID, 13 Feb 2017 | Read review
“If you are a smoker, some rooms have a lovely balcony with patio furniture where you can smoke legally.”
turboa, 11 Jan 2017 | Read review
“Avoid the 'Classic' rooms.”
TessaPolis, 7 Jan 2017 | Read review
5 of 5