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The Craiglands Hotel

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966 Reviews from our TripAdvisor Community

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Showing 959: English reviews
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York, United Kingdom
Reviewed yesterday NEW

wasn't sure what to expect when i red some reviews but we stayed here March 16 on a groupon deal when we arrived we were greeted by a very polite receptionist we checked in & we were given room 122 on the first floor a executive suite beautiful big clean room comfy bed & a newly refurbished bathroom with lots...

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Thank 600dell
Darlington, United Kingdom
Reviewed 2 days ago NEW

We had a lovely dinner and breakfast with excellent service throughout. The room was spotless and the bed very comfortable so I can't fault it. It's up on a hill so the ten minutes walk to town was good exercise, but not unmanageable at all and the screen of trees made for privacy in the room.

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Thank TRB5548
Reviewed 4 days ago NEWvia mobile

Groupon Stay for 2 at last minute. I had wanted to go to Ilkley for a while so this was ideal on Cow Pasture Road. Check in was easy, the lady on the reception was approachable, friendly. Our room was on the 2nd floor, took the lift. The room was large, warm & inviting. We had prior to our visit...

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Thank Lady_PennyPowers
Liverpool, United Kingdom
Reviewed 1 week ago via mobile

This was a Christmas present from my husband,we stayed two nights in this beautiful hotel,from the rooms, to the staff and the excellent breakfast, everything was great,we will definitely recommend this hotel to family and friends, and i can see us staying there again very soon.

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Thank carolann848
Reviewed 1 week ago

Our first opinion of it was wow. It looks very impressive from the outside, all lovely and covered in ivy. When we went in the receptionist, Kirsty, was lovely and made us feel very welcome. We were early so she kept our bags whilst we wandered into town. Later on it all changed. We came back from our walk and...

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1Thank Rachel A
Wakefield, United Kingdom
Reviewed 1 week ago

We have just spent 2 nights at the Craiglands using a Groupon voucher and were very impressed with the service, food and the rooms. We travelled with my parents and stayed in executive rooms which look to have been recently redecorated, very comfortable super king beds & lovely bathrooms. We had the three course evening meal and the food was...

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Thank karen p
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear karen p Thank you for your recent review of The Craiglands Hotel. It is very pleasing to hear that you had a great stay. Your feed back is very important to us in order to grow and improve our business and I’ll be sure to share your kind comments with the rest of the team. We look forward to...

Doncaster, United Kingdom
Reviewed 1 week ago via mobile

Upon arrival we were greeted by happy friendly and helpful staff , all staff throughout are polite and very helpful ,the hotel is situated in a quiet location which is a great cycling area , the rooms were clean and spacious . iIlkley is a few minutes away by taxi , which is a lovely clean well kept place ,...

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Thank olshabba
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear olshabba Thank you for your recent review of The Craiglands Hotel. It is very pleasing to hear that you had a great visit. Your feed back is very important to us in order to grow and improve our business and I’ll be sure to share your kind comments with the rest of the team. We look forward to welcoming...

Cheddington, United Kingdom
Reviewed 1 week ago via mobile

From the welcome of a quagmire of a carpark, to the dilapidated room via understaffed public areas I can't recommend anything about this hotel. Especially at premium hotel rates. The bar smelled of stale beer, breakfast was pitiful and the overall feel was tatty. There is currently a building site to the front of the hotel instead of what may...

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Thank Manxmike_mc
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear Manxmike_mc I am really sorry to hear that your stay was not up to expectations on this occasion. I would like to discuss this with you in person. Please could you contact me on 01943 430001 or gm@craiglands.co.uk. Kind regards Khem Djedidi General Manager

Reviewed 1 week ago via mobile

Been working in ilkly for 2 weeks first week stopped in cheap and cheerful place passed this hotel everyday and thought give it a go Wrong idea by far On arrival reception was empty rang the buzzer and hey presto 10 mins later some one appeared asked if we waited for long answer was yes Room was warm clean and...

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Thank Firky
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear Firky Thank you for your recent review of The Craiglands Hotel. As the new manager, it is disappointing to hear your stay was not 100% to your satisfaction and I would like to discuss this with you in person. Please could you contact me on 01943 430001 or gm@craiglands.co.uk. Kind regards, Khem Djedidi General Manager The Craiglands Hotel

west yorkshire uk
Reviewed 1 week ago

We had a groupon voucher which was bought as a gift for afternoon tea, I agree with some of the previous comments, there was no one on reception although some one did eventually come and told us where to go and someone would be with us in the next five minutes! There was one other couple there when we arrived,...

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Thank ladybanker55
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear ladybanker55 Thank you for your recent review of The Craiglands Hotel. It is disappointing to hear your stay was not 100% to your satisfaction, as the manager of the hotel I do appreciate all feed back. I can assure this is not the normal standard of service we would wish to offer our guests and I am extremely sorry...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more   less 

Additional Information about The Craiglands Hotel

Address: Cowpasture Road, Ilkley LS29 8RQ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Price Range: ₹ 5,518 - ₹ 9,413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Craiglands Hotel 3*
Number of rooms: 62
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Also Known As:
Craiglands Hotel Ilkley
The Craiglands Hotel Ilkley, Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Craiglands Hotel staff and other travellers.
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Questions? Get answers from The Craiglands Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 122 beautiful!!!”
 of 5 bubbles 600dell, 22 Mar 2017 | Read review
“Do not have a front room - currently being dug up so a right mess!”
 of 5 bubbles E1041CGrachela, 16 Mar 2017 | Read review
“Can't help you there, think it is pot luck no matter what you request.”
 of 5 bubbles Betty2011, 1 Mar 2017 | Read review
“212..good distant views.nice scenery”
 of 5 bubbles bettercup, 26 Feb 2017 | Read review
“don't have room 232”
 of 5 bubbles julieBarnsley, 26 Feb 2017 | Read review
5 of 5