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Villas de Palermo Hotel & Resort

Orbitz.comUS$ 90*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Villas de Palermo Hotel & Resort
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302 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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San Francisco, California
Reviewed 2 weeks ago via mobile

There are not many alternatives in San Juan, so this hotel doesn't have to do much to stay in business. However, this is changing, new hotels and B&Bs are opening up as this region is becoming more popular travel destination. Villas de Palermo will have to upgrade with raising competition. The front desk staff will have to be trained to...

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Helpful?
Thank Roman K
Reviewed 3 weeks ago via mobile

This is a great place to stay if you are looking to be away from the chaos near the beach. Our villa was spacious and comfortable. When we decided to go eat at the restaurant, my son and I sat by the pool. The wait staff were mocking guests the whole time and they even said, "this guy must have...

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Helpful?
2Thank Nikatravlr
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Guest. This is a really rare situation, about the comments the staff did about saving money to come to Villas de Palermo, All our guets are the same for us specially people from Nicaragua and Hispanic people, our goal is that everyone know Villas de Palermo and have an unforgettable experience.

Reviewed 5 weeks ago via mobile

Large spacious units, free shuttle to town, nice pool, would stay here again. Highly recommended. Bar & restaurant on premises but also full kitchen in units so can eat in too. Receptionist at front desk not the best

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Helpful?
1Thank ANNA D
Reviewed 20 March 2017 via mobile

The villas are beautiful, spacious, comfortable and located on the hill overlooking the bay of San Juan del Sur. Ours was very well equipped for a long stay and was handed to us impeccably clean. The service however was awful - don't eat there or expect anything from staff, as guests/clients we felt we were treated as an inconvenience. In...

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Helpful?
1Thank Guardabarranco92
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Guest.Thank you for your good comments about the villas. this situation is really and the quality of food you received, usually our guets have a lovely experience with our food and service, hope next time when you come change your mind...all your comments are going to be taken as a tools for improvement. Thanks...

Ottawa, Canada
Reviewed 18 March 2017

we rent a house for our stay at the resort for 2 month and had a great time the pool and bar it was grate to have access to this facility on a hot days. The shuttle service to town was very appreciated. staff is very plaisent and friendly same as most people in Nicaragua Thank you Rene & Manon

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Helpful?
1Thank renecorbeil2
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Thank you for your comments Mr. we hope to see you again. Greetings from the staff

Reviewed 4 March 2017 via mobile

I absolutely loved this place. Everyone was so nice and helpful. They had happy hour drinks pretty much all day. We only planned to stay 4 days but we ended up being there for a week and a half! Downside is that in every place in San Juan del sur the power goes out regularly so hopefully they'll fix that...

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Helpful?
Thank Sharlie M
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Sharlie. Thank you for the good comments. Hope to have you as our guest again. Greetings from our Staff

Reviewed 1 March 2017

This is my third time in San Juan and I really enjoyed staying at this place! Staff was amazingly accommodating! Really helpful in coordinating travel from airport and to other cities/local beaches. Pool was lovely. Food was pretty good, we did the all inclusive, not sure about the a la carte menu. Rooms were lovely! There were some bugs but...

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Helpful?
Thank Gabriella C
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Gabriella. We are so happy that you had a wonderful time here at your house in Villas de Palermo. Our doors are wide open for you any time you want to come. Villas de Palermo say thank you.

Prince George, Canada
Reviewed 23 February 2017 via mobile

We really like the area and resort. We rented a car at the Airport in Managua and drove the 2.5 hrs to Villas de Palermo, good roads, light traffic, slow speeds, 60-90km most of the trip. Great resort, very quiet, separate units, 2 floors, 2 beds, 2 baths, 2 decks. Stayed in unit 27, short walk in, 125ft, hilly as...

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Helpful?
Thank 5,64,070
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear friend. Thank you for the good comments about us and ingeneral San Juan del Sur. We are so glad that have the saving spirit in order to protect the environment, (talking about the A/C) we would love to have you as our guest again. Cheers.

Reviewed 21 February 2017

This property is a series of Villas that I think might be owned by individuals and rented out and managed by the Hotel. We stayed in Villa 1, which is a short walk to the pool and restaurant. Villa 1 does not have a view of the ocean and is next to the guarded entrance, so it can be a...

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Helpful?
Thank James M
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Friend. We are so happy that you had a nice experience staying with us at Palermo, inclyuding dinner and the polaris. Best. Gaspar

Managua, Nicaragua
Reviewed 17 February 2017

Hi! Thank you for the opportunity to write a review on Villas de Palermo. I checked in Feb. 12 with my husband and some friends. We stayed in one villa, the upper part (# 43). We had a great stay with the exception that we experienced a power outage something that happened the same night we were there, which was...

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Helpful?
1Thank mirias0244
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Guest. Thank you for sharing the good experience you had with us. guys from reservations and front desk say thank you for the good comments. About the generator the manager is taking care now about that issue, as soon as the Company can we will have the problem solved. cheers. Concierge

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 

Additional Information about Villas de Palermo Hotel & Resort

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: ₹ 4,880 - ₹ 11,237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villas de Palermo Hotel & Resort 3.5*
Number of rooms: 50
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Villas De Palermo Hotel & Resort Nicaragua/San Juan Del Sur
Hotel Style:
#2 Spa Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#8 On the Beach Hotel in San Juan del Sur
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Questions & Answers

Here's what travellers have asked, with answers from Villas de Palermo Hotel & Resort staff and other travellers.
8 questions
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Questions? Get answers from Villas de Palermo Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view of the Sea in most unit”
renecorbeil2, 18 Mar 2017 | Read review
“better view the higher number villa, but can be a strenuous climb”
jamesmM2894BC, 21 Feb 2017 | Read review
“Best views are in the higher # villas (#40+), but these have the longest (hilly) walk to the restaurant/pool/entrance.”
J2399BMryanm, 14 Jan 2017 | Read review
“Lower number villas are closer to the restaurant and pool, so noisier. Higher number villas, quieter.”
rajar417, 6 Jan 2017 | Read review
“Villas 1 and 2 have great views of the bay and statue, and also next to the office and restaurant.”
NickSanJuan, 13 Jun 2016 | Read review
5 of 5
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US$ 90* /night
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Prices are for 1 room, 2 adults
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