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TreeCasa Resort

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
TreeCasa Resort is located at 20 minutes from the town driving away. From Alcaldia Municipal 4 km to the North (Entrada al rancho papayal) 2 km to the East. The hotel offers a perfect combination of nature and comfort. This features 16 ranchos 2 floors (each one with Independence entrance) for a total of 32 ranchos and 3 individual ranchos; 2 pools with thrilling slides, 2 Yoga Decks, 1 restaurant
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Property amenities
Pool
Shuttle Bus Service
Free Parking
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Airport Transportation
Laundry Service
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Hotel links
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Location
Full view
Getting there
Liberia Airport85 km
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Nearby attractions
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Reviews & more
61Reviews
121Photos
3Q+A
9Room tips
Traveller rating
  • 36
  • 11
  • 6
  • 2
  • 6
Time of year
Traveller type
Language
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  • English
Show reviews that mention
I have just arrived at Tree Casa. My 3rd time and its great to see the place got even better again. Even better to see management is doing everything they can to keep the resort open during the difficult times in Nicaragua. The staff seems to be so proud to involved in this place
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Response from ClaudiaS8905, Dir of Marketing at TreeCasa Resort
Responded 3 weeks ago
Hello! your comments are an amazing inspiration for all of us...thanks so very much for being our rep guest. Truly awesome to know that this is your third time coming. We are doing our best and looking ways to always welcome our guests specially in these hard times, nevertheless, Sn Juan del Sur as you said is so peaceful and beautiful and TC is a bomb of good energy and trying to revitalize all our guests by the great comfort in our accommodations, delicious food, activities, and the familiar and caring staff we have. All of us along with rep guests as you creating the TC community. :) thanks so much for taking your time to write us about your experience with us!
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From the mere momento we had communication with the manager on checking in it was jyst all down hill with his attitude and lack of training in customer service. I will never go back or recommend because of management.
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Review collected in partnership with this hotel
Response from ValeriaC3399, Operations at TreeCasa Resort
Responded 7 Oct 2018
Thanks for addressing your opinion. We have a reception team who take care of greeting and welcome all our guest. They also provide all the information about facilities and services, Due logistic and office distribution our GM duties are not relative with the check in process. Our GM has and outstanding carreer and experience in important destinations in Mexico, Dominican Republic and Nicaragua. We are truly sorry about your experience and understand you had different expectations.
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My husband and I visited this hotel for the very first time on Sept. 14 and was thrilled about the idea of spending a long holiday weekend in Nicaragua in a new place where I thought I would enjoy my time, have a blast, and would be treated with care and respect . Our plans were
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Response from ClaudiaS8905, Dir Mkt & PR at TreeCasa Resort
Responded 1 Oct 2018
Thanks so much for addressing your concerns about your recent stay. We were having a full occupancy during that weekend and we were having different profiles as families, friends and couple which are difficult to please as each group has their own objectives. As a resulto of this we have standard policies to respect in our resort, and the music is one of them. Our intention is to keep a balance for all type of people. So we prefer having a certain type of music during the evenings specially when people are eating their meals. Music is very sensitive for people coming from different parts of the worlds and the music you might want to listen and enjoy it won't be the music that perhaps others in the same restaurants would enjoy listening to. We are truly sorry about your experience at TreeCasa and we would keep trying hard to please all our client's inquiries but there are some that unfortunately can not be meet as to respecting others. I appreciate your comprehension and your honesty.
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Came here for a yoga retreat. Pleasantly surprised by the property, layout and how spacious it was. The rooms are beautiful and large. Nice and windy at night with a wonderful breeze.

The pool is great, but not enough lounge chairs. There’s plenty of room! But for some reason,
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I went to this resort to spend some holidays I am extremely amazed no only with the beautiful natural environment but the service from all the staff, everyone was so polite, gentle and always recommending their promotions, open to changes in then menus and the food ohhh the food!
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Response from Claudia S, Dir of Marekting at TreeCasa Resort
Responded 7 Aug 2018
Thanks so very much for your review Noel. We feel extremely happy that you trusted our service and you time at TreeCasa was a great one! We hope to see you back in the near future and yes I agreed with you, the food is so tasty and delicious and reconnecting with nature is absolutely amazing.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Room
Photo provided by managementTreeCasa Resort
TreeCasa
Photo provided by managementTreeCasa Resort
Treehouse
Photo provided by managementTreeCasa Resort
King Bed Canopy Suite
Yoga Deck
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How far is it to the beach....and how would you describe that beach? Thank you!
Hey, We are three beauties from west coast Canada and we are looking for accommodations from Dec 29 '17 to Jan 3 '17. Please, if there is anything you can do or anything we can pay to make it happen please let me know.
en cuanto a los alimentos, el desayuno, almuerzo y cena son pagados aparte?
Hola buenas tardes Alejandro, disculpe nuestra demora en responderle. Efectivamente el almuerzo y cena es por aparte, nuestra tarifa le incluye solo el desayuno.
0 votes
"From the beginning to the very end management was nothing but terrible service."
"The resort is very big, so it's better a room close to the pool/restaurant if you don't like to walk."
"We played and ate but did not stay overnite."
"You do need to be able to walk well."
"12A and 13A were great rooms. Room 13A seemed to sway a bit in the wind."
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12
PRICE RANGE
US$ 214 - US$ 287 (Based on Average Rates for a Standard Room)
LOCATION
NicaraguaRivas DepartmentSan Juan del Sur
NUMBER OF ROOMS
36
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