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Fairfield Inn & Suites Hershey Chocolate Avenue

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Wheelchair Access
Public Wifi
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
Breakfast Available
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Room features
Family Rooms
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Residential Neighbourhood
HOTEL CLASS
Hotel links
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Location
Full view
62Somewhat walkable
Grade: 62 out of 100
38Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Reviews & more
497Reviews
72Photos
23Q+A
96Room tips
Traveller rating
  • 257
  • 168
  • 49
  • 12
  • 11
Time of year
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  • English
Show reviews that mention
The last 3 years staying here have been excellent. This is the only year I have a change of heart. The staff at the desk, friendly and great. The rooms, clean and well appointed for short or longer stays. The bed and room accompaniments were standard and plenty. I had zero issues
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Response from Josh C, Director of Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 2 weeks ago
David H, Thank you for taking a moment to leave us some feedback regarding your recent experience with us. I am happy to see that you enjoyed our staff, and our guest room appointments. I'm also pleased to see that you have enjoyed your stay with us over the last three years, but I'm so sorry that your recent stay with us did not go as expected. Regardless of the type of traveler, all guests are held to the same standard, and being considerate is certainly part of that. With that being said, please know that I can definitely understand your frustrations, as I know I would be upset as well if I were not able to relax and enjoy my hotel stay because of unruly guests. Please know that our team members try their best to mitigate noise issues by speaking to team parents and coaches, in efforts to control issues that would result in us having an unsatisfied guest. There is no way for us to truly know the overall behavior of the teams that arrive at the hotel, but we do have guest consideration policies which our groups review and sign at check-in. In the event that these rules and policies are not adhered to, we do go back to the tournament housing companies to inform of behavioral issues, as we have zero tolerance for groups who impact the overall stay of other guests at the hotel. Please accept my sincere apologies, and know that we want to make this right for you, as you have been a frequent guest with us at our hotel. I would ask that you reach out to the hotel directly and ask to speak with Sean, our General Manager, so that we can discuss how we may earn your trust to stay with us again for any future visits you may have to Hershey.
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We stayed here for the AACA Fall meet. Very convenient because we avoided the dreaded traffic both morning and evening. Close to a number of great restaurants. We loved Fenicci's of Hershey. Very helpful and friendly staff.
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Response from Stephanie S, Public Relations Manager at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 17 Oct 2018
Thank you so much for choosing our property during your visit to Hershey. It is great to know that our location worked well for you and we absolutely agree that Fenicci's is delicious! Please keep us in mind if you return to the AACA Fall Meet again next year and thank you again for taking the time to let us know how we are doing.
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The rooms were very clean and spacious. We had the room with 2 Queens and a separate sitting area with a fold-out couch which gave four of us plenty of space. Breakfast was good-had many options. We didn't use the pool, but it looked nice. Overall, a good quality, clean, and affo
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Response from ChrissyF132, Area Sales Manager at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 18 Sep 2018
Hello Tracey M, Thank you for taking the time to tell us about your stay. I am glad we met your expectations. I hope you will stay with us again!
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So my family of four stayed here on Labor Day weekend for one night (Sunday). We were seeing Pentatonix at the Hershey stadium and this hotel was within 10 minutes from the stadium and was a good price.

Pros:
hotel is conveniently located to Hersheypark and nearby attractions
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Response from ChrissyF132, Area Sales Manager at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 18 Sep 2018
Hello MelCorNJ! Thank you for letting us know about your stay. I am sorry that this particular stay was not our best for you. I know labor day weekend was very busy. I can tell you the bad experiences you had with your room are not normal. I hope you decide to stay with us again. We will make sure your experience is passed to our housekeeping team.
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THis Hotel has all you need for a quick overnight. Most of all, the staff are exceptionally friendly and could not be more helpful. Stayed here several times and the standard of customer care is still the best.
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Response from ChrissyF132, Area Sales Manager at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 18 Sep 2018
Hello JDBMIreland! I would like to thank you for the wonderful review. I know we strive our very best to give you the very best customer service! I hope you will decide to stay with us again.
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2 Queen Bed room
Room
2 Queen Beds
Wonderful bathroom! Bigger than most
Nice closet in the room
Previous
do you have free shuttle service to Hershey Park?
Hello, while we do not provide complimentary shuttle service to the park, it's only 1 short mile away. We like to suggest uber or luxury lift of Hershey if you prefer not to drive.
0 votes
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Hello, is there a breakfast buffet at this location? Thank you!
Yes, they have a breakfast buffet that's complementary.
1 vote
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What is the minimum check-in age?
Pet Friendly?
Hello, My apologies, We only allow service animals at the hotel. Please let me know if you need help finding accommodations in the Hershey area that are pet friendly, and I'll gladly assist. Best, Kristine Gulick Area Sales Manager
0 votes
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How far is Hersheypark from hotel?
5 - 10 minutes
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Previous
"The place is not big so anywhere is really OK."
"if quiet room is important, try for highest floor"
"Try to get top floor for less noise"
"NOT room 201"
"Hotel is at the start of a residential area. We had a room in the front and the view was ok. Rooms out back might have a view of the park."
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PRICE RANGE
US$ 123 - US$ 344 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
108
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