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The Hotel Hershey

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The Hotel Hershey
The Hotel Hershey
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2,024 Reviews from our TripAdvisor Community

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Showing 2,009: English reviews
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Reviewed today NEWvia mobile

Simply amazing! We only stayed 2 nights in September but would most definitely stay here again! 5 stars for everything! Can't recommend this hotel enough! It's like Disney World for Hershey lovers hahaa! :))

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Helpful?
Thank Kelly T
Reviewed yesterday NEWvia mobile

My company rented cabins for us to stay in during our two day conference in March. The cabins are beautiful! Set off from the main hotel, slightly secluded in a cluster, four cabins to a building. They may call them cabins, but they're nothing like a cabin. A spacious main area, a luxurious, spa-like bathroom and ample closet space. My...

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Thank Deb R
Reviewed 2 days ago NEWvia mobile

We absolutely love everything about this hotel! The service, attention to detail, the food! The rooms are cozy and extremely comfortable. Quiet and yet elegant. Service was fabulous. Will stay here again.

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Helpful?
Thank Lynn M
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Thank you for reviewing The Hotel Hershey. I appreciate your nice feedback, and I'm happy to hear you enjoyed your stay. Visit us again.

Irvington, New Jersey, United States
Reviewed 2 days ago NEW

The entire staff from door man, to shuttle bus driver, to waiter, to spa staff...everyone of them made it perfectly clear they loved their jobs. They felt blessed to be part of this man - Milton Hershey's - legacy. This is a 5 star hotel. I really felt relaxed and grateful.

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Helpful?
Thank bathsheba6
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear bathsheba6, I appreciate your kind review. Thank you for taking the time to share your experience and I look forward to welcoming you back in the near future.

native NY
Reviewed 3 days ago NEWvia mobile

Fabulous Event location, Caring staff Attentive Great Food Sunday Brunch at Circular is amazing, awesome seafood table with stone crab claws, nova lix, jumbo shrimp, oysters, mussels; Hot chafing trays- duck, lamb, scallops, potato leek soup; Dessert spread is heaven

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Helpful?
Thank heavy113
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear heavy113, Thank you for your kind review of The Hotel Hershey. I'm glad you enjoyed Sunday Brunch at The Circular. I will share your nice feedback. Visit us again.

Mississauga, Canada
Reviewed 4 days ago NEW

Wonderful check-in; great parking spot in front of door to our hotel area; kids loved lanyards and chocolate of course! Great outdoor pool very sunny and right outside our area of the hotel. Great shuttle system to park, concert venue and gardens - no waits! Kids enjoyed miniputt golf and New Water Works indoor waterpark was amazing! Our all time...

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Helpful?
Thank misled m
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear misled m, I'm glad to hear you had an enjoyable visit to Hershey, PA. While we appreciate the four-star rating, after reading through your review it appears you may be speaking of our sister property, the Hershey Lodge. The Hotel Hershey has many of the amenities you mentioned with the exception of Hershey's Water Works. Thank you for your...

North Cape May, New Jersey
Reviewed 6 days ago NEW

My husband and I visited for our honeymoon and we were both blown away. My husband is a man of very few words. 9 times out of 10 when I ask his opinion on something he seems to be enjoying he just says "it's fine," but he remarked that the Hotel Hershey was "beautiful" and I couldn't agree more. I...

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Helpful?
Thank OvernightSiren
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear OvernightSiren, Thank you for taking the time to review your recent stay at The Hotel Hershey. I appreciate your kind words about our staff. I'm happy to hear you enjoyed your experience and I hope you have the opportunity to visit us again soon.

Washington DC, District of Columbia
Reviewed 1 week ago

I just spent 3 days at the hotel. It was my first visit and I had a fabulous time. The hotel is quite posh. My room was beautiful with tasteful furniture, a comfortable King bed, and a huge whirlpool bathtub. The room is right next to the elevator and I almost asked for a room change but decided against that....

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Helpful?
Thank JMendy
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear JMendy, Thank you for your kind review of The Hotel Hershey. I appreciate your nice feedback regarding our staff. I'm happy to hear that you had such a wonderful experience in the spa. Visit us again.

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

The hotel and staff were amazing! Everyone we encountered was friendly and engaging. The room, 309, was very comfortable, clean and quiet. The beds could have been a bit softer for my taste but I slept fine all night. We used the spa services and it was the best massage and facial I've ever had! The spa was very inviting...

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Helpful?
Thank Jenn6786
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Jenn6786, Thank you for taking the time to review The Hotel Hershey. I'm happy to hear that you enjoyed your stay and were able to relax at the spa. Thank you for your kind remarks about our staff. I will share your nice feedback with the team. I look forward to welcoming you back in the near future.

Reviewed 1 week ago via mobile

We decided to splurge and stay in the cottages. We had a King room. The Common area of the cottage is off limits unless you reserve all four rooms in the cottage. That's ridiculous!!!This is an opportunity to meet other people who are staying there and make new friends. Each room has a lock on their door keeping your room...

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Helpful?
Thank ldsjpsalpalp
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear ldsjpsalpalp, Thank you for taking the time to review your recent stay at The Hotel Hershey. We value your positive and constructive feedback. I'm disappointed to hear that your overall experience did not meet your expectations. I apologize for the inconvenience you encountered with the shower. Thank you for your kind remarks regarding our housekeeping staff. I hope when...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. The Hotel Hershey is also one of The Official Resorts of Hersheypark, alongside Hershey Lodge and Hersheypark Camping Resort. Guests at each of our resorts enjoy the value, convenience, and special access of our FREE resort benefits. ... more   less 

Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033-9507
Region: United States > Pennsylvania > Hershey
Price Range: ₹ 14,928 - ₹ 21,447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Hershey 5*
Number of rooms: 276
Also Known As:
Resort Hershey
Hotel Style:
#1 Business Hotel in Hershey
#1 Romantic Hotel in Hershey
#1 Green Hotel in Hershey
#1 Family Hotel in Hershey
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hershey staff and other travellers.
18 questions
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Questions? Get answers from The Hotel Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were 6 women in our group so we stayed in 1 bedroom suite. All had room to move.”
 of 5 bubbles bathsheba6, 27 Mar 2017 | Read review
“We picked near waterpark/pool for easy access with kids”
  • hotel bed
 of 5 bubbles misledm, 25 Mar 2017 | Read review
“We loved being in the main hotel but the cottages are an easy walk from the restaurants and activities.”
 of 5 bubbles Bluebutterfly14, 9 Mar 2017 | Read review
“Bring earplugs!”
 of 5 bubbles rich_cardona, 23 Feb 2017 | Read review
“Asks to stay near the Fountain Room--love it there.”
 of 5 bubbles shawnkimberlyk, 16 Feb 2017 | Read review
5 of 5