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Sheraton Harrisburg-Hershey

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728 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Harrisburg-Hershey
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Showing 716: English reviews
Philadelphia, Pennsylvania
Reviewed 18 March 2014

I booked this hotel from 3/14-3/16 on a weekend trip home. The hotel is big and very nice. Great indoor and seasonal outdoor pool. My issue started when I got up to my room. There was a group of kids running up and down the hall. It just so happens they were on the fifth floor with me. So after...

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Helpful?
Thank Annayet23
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for reviewing our property. We apologize for the noise that you encountered during your stay. Normally we try to block groups with children away from individual travelers, but there are occasions under high occupancy that prevent us from doing so. Please feel free to contact us directly for your next trip, and we will be happy to accommodate...

Perry, New York
Reviewed 18 March 2014

We stayed there lst fall for a convention. You would think that since our group booked nearly 200 rooms for 3 nights there would have been some latitude but instead we found rule after rule after rule and our hospitality was shuffled from one room to the next several times. The rooms were clean and comfortable, though a bit outdated...

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Helpful?
1Thank dapnyiv
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review. We apologize for the mechanical issue that you experienced with our elevator. Our engineering department monitors our elevators routinely, and any problems have since been resolved. We appreciate that your group chose to stay with us for your convention, and our sales department is happy to work with your representative to better accommodate the setup...

Bayonne, New Jersey
Reviewed 15 March 2014

This was second time here...we came last year as well, for the house expo. This time was just as amazing, if not better. The room was so clean and extremely comfy. We stayed for the entire weekend and it could not have gone better. The bar/lounge was fun and my martini was perfect.The restaurant was delicious and the service by...

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Helpful?
1Thank LoveAnts
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We're glad that you had a wonderful time at our hotel and we will pass on your appreciation to Dylan in the restaurant. If you're in the area again, we hope you'll stop by this summer to enjoy our outdoor pool and tiki bar. Have a great day!

Mullica Hill, New Jersey
Reviewed 15 March 2014

Last year, I thought could have been coincidence, however when the same types of mistakes occur a second year there must be an internal problem. The Dog and Pony Restaurant is good for us since we have Celiacs disease and dairy intolerance. The bartender waiter told us they change the menu every six months, nope same as last year. The...

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Helpful?
1Thank tamarawoitas
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your detailed review. We apologize for the unsatisfactory conditions you experienced in your room, and will speak with the housekeeping and engineering staff on implementing guest preferences and responding properly to room issues. If you are having any further issues with bank account holds, our accounting department would be glad to assist you. Please feel free to...

Sayre, Pennsylvania
Reviewed 8 March 2014

Stayed one night recently for an on-site training event. Found my room to be spacious, clean and comfortable. Larger than normal flat screen TV was a nice extra. We had a late dinner at the Dog and Pony lounge off the lobby, enjoying a better than average bar menu. Being a craft beer fan, I was a little dissapointed at...

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Helpful?
Thank Ed B
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We're glad that you had a wonderful experience in our Dog and Pony Pub, and we will pass along your thanks to Cathy. Our housekeeping manager will also speak with her staff to make sure guest room doors are properly closed after they finish their cleaning services. We hope to see you again soon!

Macungie, Pennsylvania
Reviewed 21 February 2014

The staff are excellent, rooms are comfortable and the review would have been at least four stars if the plumbing infrastructure of the hotel was in better condition. Greeted nicely, given an upgraded room at check-in and asked about late check out at the time of check in. Fantastic start. The weak spots were the hot tub (operational, but temperature...

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Helpful?
Thank Thomas B
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize for the various plumbing issues that occurred during your stay. Our normal hot tub temperature standards hover in the low 100's, and any irregular temperatures have been amended. Our on-property engineering team is able to correct issues in guest rooms as well. Please feel free to contact us directly with any concerns or...

London
Reviewed 10 February 2014

I stay here regularly and all I can say is that this hotel borders on acceptable. I do agree staff are excellent however the hotel infrastructure is dated, needing refurb and awful on style. Lifts all feel as if they will drop at any moment. Not my preferred choice but practical, clean and convenient. Just one of life's small challenges.

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Helpful?
1Thank 4,95,702
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to review our property! We are happy that our staff have treated you well during your past stays and apologize if our rooms have not met your standards. We will be commencing guest room renovations during the 2014-2015 year, and we hope that you will stop in to see our changes. In the meantime,...

PA
Reviewed 5 February 2014

We have stayed at this hotel twice in the past two years. We stay when we go to Hershey park. Our girls love the pool and hot tub area. The staff is always welcoming was fast to pick up our girls wanted to do lots of swimming. They even gave us a room close to the pool so we didn't...

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Helpful?
Thank sueq2000
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to review your last stay at our property! We are thrilled to have accommodated your family. Our restaurant is casual, so next time you will have to try it! We look forward to seeing you and your family again soon.

atlantic city
Reviewed 24 January 2014

If you've read my past reviews, you will realize I frequent this hotel, I absolutely love this hotel. On this past trip I was slightly disappointed. First we checked in and the only available room for us was the handicap room. This wasn't really a problem except the shower flooded the bathroom floor everytime we took a shower. Second problem,...

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Helpful?
Thank Sandra W
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that your experience in our accessible room was less than satisfactory. The bathroom in that room is outfitted as a "roll-in" shower for those who have difficulty using bathtubs, and normally we would move guests that do not need that type of feature if available. We will also make sure our housekeeping department...

Kunkletown, Pennsylvania
Reviewed 17 January 2014

We enjoyed the hotel. The room was clean and comfortable. Loved the bed. The indoor swimming pool was nice though it is not heated. The staff were very helpful and friendly. While we did not use it, the gym looked very well equipped. A bit far from the city center though. Mostly just large commercial stores and restaurants around.

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Helpful?
Thank Melissa F
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're glad that you enjoyed your stay at our hotel. Our indoor pool and hot tub are heated, but we apologize if it was not warm enough for your preferences. We hope you will stop by again during our summer months to enjoy our outdoor pool and patio as well!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 

Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Region: United States > Pennsylvania > Harrisburg
Price Range: ₹ 9,564 - ₹ 18,931 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Harrisburg-Hershey staff and other travellers.
6 questions
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10 months ago
York Haven, Pennsylvania
Staten Island, New York
over a year ago

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Questions? Get answers from Sheraton Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st. floor is disappointing!”
 of 5 bubbles QuiltingJudy, 13 Mar 2017 | Read review
“free car parking- close to shopping”
 of 5 bubbles garyannville, 2 Feb 2017 | Read review
“Ask for a corner room.”
 of 5 bubbles JCDPGH, 26 Jan 2017 | Read review
“Convenient location”
 of 5 bubbles 581tk, 14 Dec 2016 | Read review
“Avoid Room 452”
  • stretched cords
  • peeling paint
  • left over wrapper
  • cobwebs
  • mismatched lamps
  • more cobwebs
 of 5 bubbles 421jays, 16 Nov 2016 | Read review
5 of 5