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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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Showing 457: English reviews
Reviewed 7 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank D3805KSdenisem
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Northern Penna.
Reviewed 5 December 2016

Our family booked a suite here and were happy with the room, staff, and breakfast. We only had 2 complaints. 1 Our bill was left in the door jam rather than slid under our door leaving for potential personal information being exposed. 2 The curtains in the food area were quite dirty which we found by one of our kids...

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Helpful?
Thank Ridgerunning
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate you takin gthe time to share about your stay with us. We are glad that you and your family were able to enjoy the room and the complimentary breakfast. Hopefully you were able to take the breakfast attendant up on his offer for his special waffles. I understand your concern about the billing, while the billing does have...

Reviewed 4 December 2016 via mobile

Our room was huge! Enough to sleep 6 people (a living area with sofa bed, TV, and desk, PLUS a bedroom area with 2 queen size beds and a TV)! The front desk clerk (Shane) was super friendly, helpful, and very prompt on getting us whatever we needed (3 water bottles as we forgot to get some as we didn't...

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Helpful?
2Thank Heather K
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you so much for sharing about your stay with us. I am very pleased that you had such a great experience with us. We always love to hear feedback from guest about our staff. I will share this with Shane along with posting it in the back office for all staff to see. I hope that you choose our...

Reviewed 4 December 2016 via mobile

I loved it when I walked in and it was decorated so nicely! It felt so warm/welcoming! The workers here are extremely nice! They've got an indoor pool/fitness room. I walk in my room and it's so cozy! It has its own mini living room and the beds aren't half bad then most hotels! The room has pretty decent space...

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Helpful?
1Thank Macy L
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate your kind words about the hotel from your last stay with us. We try our best to make the hotel a place our guest will love and want to come back to. I will share your comments with Shane along with posting in the back office for all to see. Thank you again for your comments and we...

Swoyersville, Pennsylvania
Reviewed 28 November 2016 via mobile

Overall a nice place to stay. Pool and hot tub were nice however staff needs more towels for guests. Ran out more than once with not many swimming. Guests however should be a little more responsible and clean up after themselves before leaving pool. The area was covered in wet towels both in the evening and morning. Secondly and more...

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Helpful?
Thank pafirefghtr
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you or sharing your feedback on your stay with us. I will look into and follow up with Housekeeping on why there were no pool towels and why they ran out as that should not be an issue especially as you said, with the hotel being slower in use. I am very disappointed to hear about your breakfast experience...

Cherry Hill, New Jersey
Reviewed 26 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sung A
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Reviewed 25 November 2016 via mobile

We got a great price thru Priceline and decided to stay for 4 days and just hit the towns around us. SHANE was a sweetheart and we felt we had made a friend by the time we left for home. Anthony, on the other hand, was rude and condescending and so busy trying to hook up with one of the...

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Helpful?
1Thank Tonya L
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I truly appreciate your feedback about your stay. While I am very pleased to hear about your experience with Shane and the breakfast attendant, I am very disipointed to hear about your interaction involving Anthony. I will be personally addressing this with him as that is not tolerated and has no place in our hotel. I'm sorry to hear that...

Fair Lawn
Reviewed 24 November 2016 via mobile

We planned an entire weekend around a Groupon offer for a room that sleeps 6. Upon arrival at the hotel we were told that none of those rooms were available, only ones that slept barely 3. When asked how they could sell something that they couldn't deliver, they basically said "too bad". Cut and dry that's fraudulent. Neither Groupon or...

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Helpful?
2Thank Ken8051952
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to write your review. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Sincerely, Online...

Georgetown, Delaware
Reviewed 22 November 2016

From the time I checked in until my checkout, everything, YES everything was Great! The staff at the front desk, my room, the size, the bed, the linens, the pillows, the size of the bathroom, the towels, the complimentary toiletries, the a/c, the complimentary breakfast-fantastic show breakfast choices and well maintained by the attendant who was quite personable, to the...

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Helpful?
Thank Judy P
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for such a positive review from your last stay. I am pleased that you enjoyed it as much as you did. We hope to see you again when your traveling back to this area. Andrew W General Manager

Manchester Township, New Jersey
Reviewed 21 November 2016

When we were checking in we were meet the gm who checked us in he was nice the room was ready early so we checked in went to the room which was clean and modern the only draw back was the choice of breakfast would have like breakfast burritos like you see on web cite but overal was a great...

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Helpful?
Thank ttcs1027
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

It was my pleasure to check you in and I am glad to hear that you enjoyed our hotel as you did. I am sorry to hear that the breakfast was good but didn't have all the selctions you would have liked. We do rotate our offerings daily so that we are not providing our guest with the same food...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Address: 1025 Peiffers Lane, Harrisburg, PA 17109
Region: United States > Pennsylvania > Harrisburg
Price Range: ₹ 6,414 - ₹ 11,453 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles lantz1ct, 25 Mar 2017 | Read review
“No special suggestions.”
 of 5 bubbles Viv315, 28 Dec 2016 | Read review
“Quiet rooms are not facing freeway”
 of 5 bubbles PaulaB414, 23 Dec 2016 | Read review
“Been on all floors with no problems.”
 of 5 bubbles Joseph_Toone, 14 Dec 2016 | Read review
“Convenient location.”
 of 5 bubbles 711judyp, 22 Nov 2016 | Read review
5 of 5