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Hampton Inn Harrisburg East (Hershey Area)

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Hampton Inn Harrisburg East (Hershey Area)
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624 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Harrisburg East (Hershey Area)
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Showing 620: English reviews
Indiana
Reviewed 3 weeks ago

Staff could have been more attentive during fire alarm going if. Let us know it was not a true emergency. Just some idiot that put a frosted donut in the toaster. I think a check out it should have been addressed instead of just saying how was you stay.

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Helpful?
Thank T8266GBchristineb
Falmouth, Massachusetts
Reviewed 3 weeks ago

We had a very pleasant stay at this Hampton Inn. The King room was clean, comfortable with plenty of towels. The breakfast included hot items, oatmeal, waffles, scrambled eggs, bacon, cold items included, fruit, cereals ,yogurt , bagels ,Danish , muffins. It really had something for everyone. Irish pub restaurant nearby was good for dinner. Good place to stay.

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Thank Linda I
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you for your nice comments about your recent stay! This type of service is what we want all of our guests to receive. Thank you also for all of the comments about our breakfast and your room! We hope that we can be of service to you again in the future!

Philadelphia, United States
Reviewed 3 weeks ago

Don't be there when Brenda is on, she's very rude and impatient and doesn't work well under pressure or emergency situations. This was worst stay at a hotel I've ever experienced and I will not be returning.

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Thank 333tamikat
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Please accept our apology for your unpleasant stay. The fire alarm going off was stressful for both you and our limited staff on duty at this time. We will use your criticisms to improve our hotel and hope that you will change your mind and give us a chance to show you the type of service our guests usually receive!

Richmond, Virginia
Reviewed 3 weeks ago

This hotel needs to update the rooms and bathrooms. The bed was terrible. I probably could have slept just as well on the floor. The bathroom looked old and dingy and the towels did not look clean. The staff was aloof and uncaring.

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Thank Ucancallmead
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

We are sorry that your stay was an unpleasant one. It is definitely not the type of stay or service that we strive to give to all of our guests. Your criticisms will be addressed and used to improve our hotel and service!

Reviewed 4 weeks ago via mobile

Came to Harrisburg on a whim. Picked this hotel. Clean, neat, great staff, nice breakfast! Desk staff was very friendly and helpful. Good area mall and many restaurants. I would recommend it and or stay again,

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Helpful?
Thank Chris R
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you for all of your nice comments about your recent stay! This is the type of service we want all of our guests so that they leave like you wanting to return again

Frackville, Pennsylvania
Reviewed 4 weeks ago

I was having surgery in a nearby hospital and we needed to book a room for the day prior and the night of for convenience purposes. We always try to stay at a Hampton property because there is usually no surprises with your accommodations. The staff was extremely professional and accommodating when we arrived. When they found out the purpose...

Review collected in partnership with Hampton
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Helpful?
Thank Andy S
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you for your nice comments about your stay and we were happy to be of service during your surgery. We hope it went well and if needed we look forward to being of service to you again!

St. Petersburg, Florida
Reviewed 4 weeks ago

Nice hotel. Had an issue about my check in, but night clerk resolved the error quickly. Rooms are very dark (not well lit). Generally in a good area to find restaurants. Convenient to interstate. I am likely to stay here again.

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Thank John R
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you for your nice comments about your recent stay. It is the type of service we want all of our guests to receive so they leave wanting to come back again and again

McConnellsburg, Pennsylvania
Reviewed 4 weeks ago

Chose this due to spouse having surgery at nearby Pinnacle. Was provided a reduced rate for this for which I thank them. . Arrived at check in to find fresh baked cookies and coffee in the lobby. Room was clean, comfortable and satisfying. Breakfast was the usual but still very good before leaving for business at hand. Was impressed.

Review collected in partnership with Hampton
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Thank Bob7223
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you again for the nice comments about your stay. We hope your wife's surgery went well and if needed we look forward to serving you again

Reviewed 4 weeks ago

The rooms are spacious. The temperature was what I wanted. The bathrooms were sparkling clean. The complimentary breakfast was superb. Parking was not a concern. Loved the online check in. Very pleased.

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Thank Phillymomx2
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

I was happy to read that your recent stay was the best ever! This is the type of service we want all of our guests to receive so they leave wanting to return

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

My 16 year old daughter and I stayed Saturday night for a volleyball tournament. Monday morning she discovered she left her laptop at the hotel. I immediately called the hotel and was relieved to hear that they had the laptop and were holding it at the front desk. In addition to awesome customer service, our room was clean, quiet and...

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Helpful?
Thank SharonN47
388John1967, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this review

Thank you for your nice comments about your recent stay. I was glad that we had found your daughter's laptop and get it returned to her. Thank you again and we look forward to serving you again

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Harrisburg East (Hershey Area)

Address: 4230 Union Deposit Rd, Harrisburg, PA 17111-2801
Region: United States > Pennsylvania > Harrisburg
Price Range: ₹ 8,427 - ₹ 15,374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Harrisburg East (Hershey Area) 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hampton Inn Harrisburg East (Hershey Area) Hotel Harrisburg
Harrisburg Hampton Inn
Hotel Style:
#4 Family Hotel in Harrisburg
#5 Business Hotel in Harrisburg
#12 Romantic Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Harrisburg East (Hershey Area) staff and other travellers.
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Questions? Get answers from Hampton Inn Harrisburg East (Hershey Area) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with at least one room empty between you and other guests”
redward2016, 25 Feb 2017 | Read review
“We wanted a KING room and that is just what we got! TV was good , there was a small coffee pot in room with a fridge and microwave.”
deeisaacs985, 16 Feb 2017 | Read review
“They are all good.”
bw988, 12 Feb 2017 | Read review
“4th floor close to the elevator - surprisingly quiet.”
HowardMichele, 12 Jan 2017 | Read review
“Call to confirm”
Lightning1nbc, 31 Aug 2016 | Read review
5 of 5