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Crowne Plaza Harrisburg-Hershey

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Crowne Plaza Harrisburg-Hershey
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551 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Atlanta, Georgia
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW

The Crowne Plaza is a good option for a traveler who needs to visit downtown Harrisburg. I was in town for a meeting at the State of Pennsylvania offices, so this hotel was close to my meetings. The room and bathroom were both a bit small but nicely furnished. I don't think many people are coming to this hotel for... More 

Thank berm100
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your opinion. We can't wait to welcome you back and live up to our service promise again! Sincerely, Mellissa Woltemate Guest Service Agent More 

wilds of New Jersey
Level Contributor
160 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 week ago

Mixed feelings about this place. The staff was wonderful, for the most part. The room we stayed in had been remodeled. I would call it a midsize room. The size and placement of the furnishings were not quite right for the size of the room. The bathroom had been beautifully re-tiled, with a nice glassed-in shower. The rooms across the... More 

Thank Ken B
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Ken B, Thank you very much for taking time to write about your recent experience with us. We are sorry to hear you had some challenges . The elevator has been repaired and is fully functional. We normally do not assign our guests rooms in on of the construction hallways and make every effort to insure our valuable are... More 

Level Contributor
93 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

The hotel and the rooms are clean and well kept. The elevators when we were there were so slow that many people took the steps when going down. The bathrooms in the standard rooms are too small. My wife complained that there was no counter or drawer space to handle all of her necessary stuff. The staff is very responsive... More 

Thank Retsof1949
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Retsof, Thank you for taking time to post your candid review. Our team works hard to exceed our guests' expectations and we use all feedback to improve and enhance our level of service. Our elevator was out of order for a few days while we waited on the part to be delivered. It is now fully operational and we... More 

the villages fl
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

Average hotel although we we expecting a lot better. There is no microwave or refrigerator in the room. Also the room is really compact, barely enough room for you luggage. Staff was just great. Parking is $20 a day. Lots of nice restaurants nearby.

Thank hardshell
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear hardshell, Thank you for your feedback. We understand and apologize for the inconvenience you experienced while staying with us. We are currently to working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time we are in the area. Sincerely, Toni... More 

Quakertown, Pennsylvania
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

From the moment we pulled up to the valet until the time we checked out the following day, the staff was very friendly and helpful. The concierge mapped our way to dinner, with a fast check in at the front counter. The room was clean with just the right amount of space.

Thank grw18951
Washington DC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Good place for downtown Harrisburg. The river is about 2 blocks away and has a very nice walking/running path about 5 miles long. I typically run along the path then cross the river to city island, then back across the market street bridge. The area is not known to be the safest at night, but I've never had a problem.... More 

Thank MoreVacationLessWork
Buffalo, New York
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

This Crowne Plaza is right in the heart of downtown Harrisburg which makes it nice for being close to area restaurants and bars. Unfortunately it also means $20 a night in valet parking fees. I reserved a king room with a sofa bed for 2 adults and a teenager. It appears that this is the biggest room they have, and... More 

Thank tomkat350
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear tomkat350, Thank you for taking time to post your valuable feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can... More 

Webster, New York
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The Crowne Plaza is conveniently located downtown within walking distance of the capitol and sights. The rooms were spacious, modern, and clean. The staff was helpful. Although you pay for valet parking on site ($20 a day), you can come and go as often as you please. They also have a scanning system for parking, so your car is ready... More 

Thank Stephanie405
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

While the room and hotel were tidy, they definitely need some updating. The rooms were showing wear and the exercise equipment had pieces missing and were not fully functional. The meeting facilities were well maintained and the food we were served for breakfast and lunch was delicious.

Thank Denise C
Toni R, Guest Service Agent at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed the food as well the banquet halls. The rooms and bathrooms are currently undergoing renovations and will be updated soon. We hope to welcome you back in the near future! Have a great day! Sincerely, Mellissa W. Guest Service Agent More 

Level Contributor
123 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 4 weeks ago

Stayed here for 2 nights. Check in was quick, no issues. The breakfast buffet is a bit over priced at $14.95 plus tax for what you get. There is the standard eggs, bacon, sausage etc. And an omelet station, yet no cold cuts, no cheese, very limited selection of breads, and coffee that is not that tasty. The public area's... More 

Thank dooandherb
Toni R, Guest Service Agent at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that your stay did not live up to expectations. The hotel is currently undergoing renovations and we will have a brand new gym and remodeled rooms shortly. We value your comments and welcome the opportunity to serve you again. Sincerely, Mellissa W.... More 

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View from Room (10)
Room/Suite (42)
Bathroom (31)
Dining (1)
Pool/Beach Area (3)
Other (33)

Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Business Centre/Function Rooms (6)
Room/Suite (11)
Dining (6)
Pool/Beach Area (1)
View from Room (1)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Region: United States > Pennsylvania > Harrisburg
Price Range: ₹ 7,045 - ₹ 9,028 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Harrisburg-Hershey staff and other travellers.
2 questions
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1 month ago
Waynesboro, Pennsylvania
4 months ago

See all questions (2)

Questions? Get answers from Crowne Plaza Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is construction going on anywhere near your room.”
 of 5 bubbles 115kenb, 25 Nov 2016 | Read review
“Don't get a room with a connecting door to another room........ the sound proofing is terrible in such rooms.”
 of 5 bubbles Retsof1949, 23 Nov 2016 | Read review
“close to the capitol and many great restaurants”
 of 5 bubbles Stephanie405, 10 Nov 2016 | Read review
“The street is quite quiet at night so a front room is good”
 of 5 bubbles tankerton1944, 3 Nov 2016 | Read review
“Ask for Street Facing Rooms otherwise No view”
 of 5 bubbles SivajiBasu, 25 Oct 2016 | Read review
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