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Crowne Plaza Harrisburg-Hershey

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568 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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Wylie, Texas
Reviewed 3 days ago NEWvia mobile

The room I had was very small (double bed, didn't know they still made them), the carpets were nasty with big stains. Surely not a room you want go barefoot in. Add to that the mandatory valet parking for $20 a night it is way over rated in my view.

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Helpful?
Thank CodeRider
Reviewed 1 week ago NEW

The staff were kind and helpful. I came 5 hours premature of my check in time and was immediately ushered to my room.....with a smile. I lost my phone and was promptly reconnected with front desk. Nothing but really good vibes for a pleasant stay in Harrisburg.

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Helpful?
Thank Mio S
Reviewed 2 weeks ago via mobile

Room felt like it was a new hotel. I am a Spire member with IHG hotels so I get to see a lot of them and in my opinion this is a great place to stay. First time staying at this location but would definitely stay here again.

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Helpful?
Thank Todd S
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Todd S, We appreciate you choosing our Crowne Plaza Harrisburg and for taking time to post your positive comments. Thank you for the five star review! We appreciate our Spire members and value your business. Our team is proud of the ongoing renovations and get excited to assign our guests' in the new rooms. Knowing you enjoyed the new...

Pennsylvania
Reviewed 2 weeks ago

This was the fourth time I have stayed in this hotel over the past six months. They need to spend some time training their cleaning staff. The carpets in the four rooms I have stayed in all need a good steam cleaning. The bath rooms are modern looking but small. My biggest complaint is that the shower temp is a...

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Helpful?
Thank Traveleman
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Travelman, We appreciate you taking time to post your valuable comments and want you to know that we will address the challenges you faced to insure we improve our service for our valuable guests. I hope you will give us another opportunity to provide you with the normal outstanding service we provide our guests. We are currently under a...

Reviewed 3 weeks ago via mobile

I've stayed at the Crowne Plaza on many occasions, to get away for a night. We are always greeted by the friendly hotel staff, they are always very welcoming and accommodating. The rooms are modern and always clean, the beds are super comfortable with great pillows. Their room service is very fast and efficient and the food is always good....

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Helpful?
Thank MarciaFigueroa
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Marcia, Thank you for taking time to post your favorable comments and for choosing our Crowne Plaza hotel. We love to hear when we have exceeded our guests's expectations. Our team looks forward to your return! Sincerely, Toni R AGM

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Third or fourth stay over the past few years. Reasonable and well priced business hotel. Clean rooms, somewhat loud HVAC, pleasant bar and good staff If the prices are close, the Hilton down the street is nicer but this will meet most business travelers needs.

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Helpful?
Thank Jimfromphilly_11
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for staying at our Crowne Plaza Harrisburg and for rating us a four star, in your review. We are currently under renovation and are looking forward to the completion of the project. Our team loves the shout out and thanks you. As per your comments, our Engineering team is checking all HVAC units to insure they...

Reviewed 3 weeks ago via mobile

From valet parking to check-in, from dine-in to room service, from maid service to overall needs; the staff are all extremely accommodating & genuinely friendly! I checked in minutes after 2, the restaurant closes at 2. They remained open and waited for me to complete checking in, get settled in my room, and sit in the dining area. Rob was...

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Helpful?
Thank BeatlesGirl68
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for taking time to post your awesome comments about our Crowne Plaza. We truly appreciate your positive feedback and will share all of your review with our entire staff. Thank you for the shout out for Robbie. He is one of our most dedicated employees and we thank you for mentioning him. Our Kitchen is pleased...

Worcester, MA
Reviewed 10 February 2017

The hotel seems to be going through an updating transition. The bathroom was really nice, but the room needed some attention. The beds were comfortable, the wireless was ok, but yes, the walls are comically thin and you can hear everything going on on the other side. Parking is super expensive though - $20/night. The coffee in the lobby is...

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Helpful?
Thank HappyCamper613
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, THank you for choosing our Crowne Plaza for your recent stay in Harrisburg. We appreciate you taking time to post your valuable comments. Our team is dedicated to exceeding our guests expectations and use all feedback to improve and enhance our service. I sincerely apologize for the challenges you experienced and assure we will address the issues to...

Pennsylvania
Reviewed 6 February 2017

Very pleased! Our room (411) was clean, fresh and seemed newly renovated. We have stayed here before, but this time our room was exceptional. All new bathroom tile and fixtures. Very modern! Even new HVAC was quiet and efficient. Staff was very friendly and accommodating. Breakfast buffet was delicious and only $15 pp.The hotel charges $20 per night to park,...

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Helpful?
Thank Laney90
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for your raving review. Our team is dedicated to insuring your stay is one of perfection and the staff loves to hear when they have succeeded! We look forward to your return! Sincerely, Toni R AGM

Tulare, California
Reviewed 2 January 2017

We stayed two nights here, but not in a row. We drove from California, and left the car parked at the hotel (for a much smaller fee than parking in Times Square) and took the train to Penn Station. The staff was helpful through several glitches. They gave us a single king instead of two full, but they changed our...

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Helpful?
Thank Honest J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Region: United States > Pennsylvania > Harrisburg
Price Range: ₹ 7,331 - ₹ 10,800 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Harrisburg-Hershey staff and other travellers.
2 questions
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5 months ago
Waynesboro, Pennsylvania
8 months ago

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Questions? Get answers from Crowne Plaza Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor rooms were newly renovated.”
 of 5 bubbles Laney90, 6 Feb 2017 | Read review
“go elsewhere unless you like mice”
 of 5 bubbles F8387DFmeganb, 19 Dec 2016 | Read review
“Ask if there is construction going on anywhere near your room.”
 of 5 bubbles 115kenb, 25 Nov 2016 | Read review
“Don't get a room with a connecting door to another room........ the sound proofing is terrible in such rooms.”
 of 5 bubbles Retsof1949, 23 Nov 2016 | Read review
“close to the capitol and many great restaurants”
 of 5 bubbles Stephanie405, 10 Nov 2016 | Read review
5 of 5