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Holiday Inn Harrisburg-Hershey

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Traveller (49)
Room & Suite (41)
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Overview
  • Excellent39%
  • Very good29%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“outdoor pool”(13 reviews)
“banquet staff”(4 reviews)
“meeting space”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Harrisburg-Hershey
Special Offer: Book Direct and Save
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Offers from Holiday Inn Harrisburg-Hershey
Special Offer: Book Direct and Save
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Reviews (367)
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Traveller rating
132
108
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36
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132
108
74
36
13
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All reviewsoutdoor poolbanquet staffmeeting spacebreakfast buffetfirst floorhershey parkan overnight stayadjoining roomsstaff was friendlyrace tracknice stayking bedbeds were comfortablesaloonconferencecirclebrenda
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11 - 15 of 363 reviews
Reviewed 4 April 2018

I took my family to this hotel for a family vacation to Hershey Park. The hotel is conveniently located near the highway and close to Hershey, We choose the hotel because we have had good experiences with Holiday Inn and this location is full service...More

Thank Richard R
Response from IHGService, Guest Relations Manager at Holiday Inn Harrisburg-HersheyResponded 18 April 2018

Hi Richard R, Thank you for your review and for staying with us. I am sorry to hear about your experience at check and for the condition of the mattresses. I would like to address this with you further and have sent you a private...More

Reviewed 27 March 2018 via mobile

We stayed here for 2 nights. Rooms were ok...seems like part of hotel was updated but some not. Pool area was not updated. Restaurant food was so-so....recommend going out of hotel to eat. Staff was friendly.More

Thank Liz B
Response from IHGService, Guest Relations Manager at Holiday Inn Harrisburg-HersheyResponded 11 April 2018

Hi Liz B, I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. I know that your experience could have been better if not for falling short of your expectations when it comes to the overall...More

Reviewed 2 March 2018

Yet another HI experience for me that fell a bit short of my expectations. The hotel looks to be very old but has had cosmetic upgrades. The room I had (King) was OK but not great. And, I was not offered the customary room upgrade...More

Thank beefdoctor
Response from matt_F_and_B, General Manager at Holiday Inn Harrisburg-HersheyResponded 5 March 2018

Dear beefdoctor: Thank you for your candid review of our property. I am sorry that we did not exceed your expectations. I am pleased you found the service to be nice and efficient as well as your room clean and well stocked. I am equally...More

Reviewed 26 February 2018

The Holiday Inn -Grantville PA staff is unique and makes me return there time and time again as a meeting location. I can not say enough about the caring staff who work extremely hard to make your event a success. A huge shout out to:...More

Thank Jen R
Response from matt_F_and_B, General Manager at Holiday Inn Harrisburg-HersheyResponded 28 February 2018

Dear Jen R: Thank you for your kind words regarding your experience and our "caring staff". I will be sure to pass along your sentiments to the team especially the ones that are mentioned in your review. The team and I are appreciative of your...More

Reviewed 26 February 2018 via mobile

Upon check in was pretty smooth with marjorie even though I knew she just started because of the notepad. Arrived at room and noticed the outside entrance. Tried to open but handle was broken. After settling in I went to the lobby to see if...More

1  Thank fleetmike
Response from matt_F_and_B, General Manager at Holiday Inn Harrisburg-HersheyResponded 27 February 2018

Dear fleetmike: Thank you for staying with us and taking time to comment regarding your stay. I truly appreciate your comments as we take all comments constructively. I will use this golden information, as your mentioned, to make improvements both service and condition. I will...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 125 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 125 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (41)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Emily K
15 June 2017|
AnswerShow all 3 answers
Response from John M | Reviewed this property |
Yes, you would take care of this at the front desk upon checking in.
1
Vote
disneyguy333
17 May 2017|
AnswerShow all 2 answers
Response from MIKENGIN | Reviewed this property |
Yes, they offer room service from the restaurants. I believe the TV channels are just your basic cable package. Also, if you are interested in the casino, ask for the casino rate. They offer a shuttle over to the casino... More
1
Vote
cdnmr
13 April 2017|
AnswerShow all 3 answers
Response from menglish604 | Property representative |
Sorry for delay in response. Unfortunately we do not have a sauna room. We have an indoor and outdoor pool and hot tub. Thank for your inquiry.
0
Votes
Room Tips
"My tip, stay away."
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"If you like a balcony choose poolview. If you like peace and quiet during the day time choose an outside-view..."
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"Hotel provides transportation to the nearby Hollywood Casino. Mannheim auto auction is also nearby."
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"Ask for a room not on the pool side."
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