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Sheraton Great Valley Hotel

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Discover a warm country atmosphere at Sheraton Great Valley Hotel, a comfortable and convenient hotel in Frazer, Pennsylvania located just outside of Philadelphia.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Indoor pool
Breakfast Available
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
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Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
Getting there
Philadelphia Intl Airport34 km
Lancaster Airport62 km
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Reviews & more
354Reviews
66Photos
6Q+A
73Room tips
Traveller rating
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Overall the place is good although the bathroom showed some signs of wear and tear. The room was not very large as the hotel appeared to be an older building though renovated and well maintained. Convenient location near Rt 202.
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Response from Ryan C, General Manager at Sheraton Great Valley Hotel
Responded 17 Oct 2018
Dear Ron S., Thank you for your review! We are very glad that you enjoyed your visit with us. I am sorry that the room the room was not as large as you were expecting but I am glad that you had a nice time with us and found the location to be so convenient. We hope that you will come see us again soon! Thank you, Ryan Cimei General Manager
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We stayed for a wedding weekend and had an overall great experience! Shekara in the club lounge for breakfast delivered GREAT customer service with a smile! Very hardworking, did all the setup and prep of the food, made sure everyone has what they needed, and cleaned everything u
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Response from Ryan C, General Manager at Sheraton Great Valley Hotel
Responded 1 Oct 2018
Dear FarAway469159, Thank you so much for your outstanding review! We are so glad that you had such a great experience and that Shekera, Rocco and Steve did such a great job taking care of you. We hope that you will come back and see us all again. Thank you, Ryan Cimei General Manager
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+1
The staff at the hotel are very nice and the place is generally well run. There are some curious decisions made, however. For example, there is a large TV in the lobby area and someone on the staff evidently decided that the QVC shopping channel is what the guests were most keen
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Response from Ryan C, General Manager at Sheraton Great Valley Hotel
Responded 10 Sep 2018
Dear 981mjb87, Thank you for your review. I am really glad that you enjoyed the staff and the hotel but I am sorry for the state of your room and that the noise bothered you so much. Thank you for making us aware of the issues. We will certainly do what we can to correct them. We hope that you will come see us again soon. Thank you, Ryan Cimei General Manager
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Husband & I stayed a night on his biz trip. Navigation (car’s & Waze) couldn’t find the hotel using its address so we called the front desk & spoke with a very helpful staff (I’m very sorry I can’t remember her name now) who instructed me to use a nearby address & we found the Ho
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Response from Ryan C, General Manager at Sheraton Great Valley Hotel
Responded 10 Sep 2018
Dear MMSilverman, Thank you for your review. I am really glad that you enjoyed the team so much and found the club lounge to be so convenient. I am really glad to hear that Shakira took such great care of you as well. Thank your notes on the noise issues that you experienced. I am really sorry that was the case. We will certainly do what we can to rectify that going forward. We hope that you will come see us again! Thank you, Ryan Cimei General Manager
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I was given a room on the ground floor near the elevators. The entire room convulses in this very loud buzzing noise every few min starting around 6AM in the morning — it’s impossible to sleep through and gets in your nerves because it’s every couple minutes or less but not regul
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Response from Ryan C, General Manager at Sheraton Great Valley Hotel
Responded 10 Sep 2018
Dear Dina W., I am really sorry that the noise from the elevator was so disruptive to your visit. I feel terrible that it impacted your visit so much. Please reach out to me directly at ryan.cimei@sheratongreatvalley.com so we can discuss how I can make this up to you. Thank you, Ryan Cimei General Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
Peeling wallpaper from the excessive moisture in the bathroom.
This is a vent in the bathroom, maybe for a fan. If so, it didn't work.
Here is some of the mold on the shower tile.
This is the grimy and mouldy vent in the bedroom (connected to the bathroom?)
Neglected pool at Sheraton. Glassware, empty bin for towels, random green mold near chairs, wet
Previous
How far from Lancaster
Google Maps mapped it as 57 minutes and 42 miles. Hope this helped.
0 votes
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baby crib available?
Yes. As with all other hotels, you need to reserve ahead, but definitely available.
0 votes
Crib available?
I don't know. I was there w teens for a lacrosse tournament. Call the hotel directly as most have pack and plays.
0 votes
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I was told it is is Malvern. Is there one in Frazier and one in Malvern
Hi! Malvern and Frazer are essentially the same location. Some maps don't recognize Frazer as a town, so list us as Malvern.
0 votes
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Do the standard rooms with king size beds have a pull out couch?
We standard king rooms do not feature a pull out couch however do have some other king room types that do.
0 votes
Previous
12
"i stayed on the 3rd floor it was comfortable and quiet"
"All rooms are good"
"5th floor has a club room for breakfast and happy hour"
"Small Room. Ask for 5th Floor"
"5th floor is the SPG member floor. The miniature business suites are excellent."
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PRICE RANGE
US$ 116 - US$ 274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frazerfrazer sheraton
LOCATION
United StatesPennsylvaniaFrazer
NUMBER OF ROOMS
460
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