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The Avalon Hotel and Conference Center

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Traveller (149)
Room & Suite (65)
Dining (6)
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Overview
  • Excellent16%
  • Very good11%
  • Average17%
  • Poor18%
  • Terrible38%
4 days ago
“So many things wrong”
28 Sep 2017
“The good, the bad, and the odd, Par 3 (the final chapter?)”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Wheelchair Access
Business Centre
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (427)
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Reviewed 14 January 2015

Quick overnight during a trip to Buffalo. Excellent nights sleep and hat seemed to be a classy enough place. Room as clean as expected. Relatively quiet and secure. Downtown location but it is only Erie so even downtown is not a difficulty to navigate.

2  Thank richard d
Reviewed 14 January 2015

There are many things happened to me in this (MISERABLE HOTEL).. 1) I found it a dirty rooms the cleaner are really bad. The dirty came while the manager know. I told the manager I saw a mouse in my room, but she ignored me...More

3  Thank Abdullah A
Reviewed 3 January 2015

Excellent party! Everything was a class act! Please continue to offer this package! The food was excellent. The DJ was top notch and the staff was helpful and courteous throughout the evening. The value for what we received was exceptional!

1  Thank Nevin R
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 5 January 2015

Thank you for your wonderful review! We are glad that you brought your New Year in with the Avalon! We will continue to host our annual party every year and we hope to see you again you to bring in 2016!

Reviewed 19 December 2014

Stayed here in 2011 and could only give it a C. This past Thanksgiving we were back for an evening. Remodeling shows this older facility in a much better light. While probably never going to be a high quality stay, it certainly meets the need...More

1  Thank TTinToledo
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 19 December 2014

Thank you for your feedback, we appreciate your continued business and will work hard to provide all of our guests with the best customer service possible. Thank you for staying with us and we look forward to serving you for years to come

Reviewed 20 November 2014

I've stayed at the Avalon a few times since it is very close to the Erie Insurance Arena (about two blocks away) but haven't gotten around to writing a review until now. I stayed there again recently and had some good and bad. Overall, my...More

1  Thank JB8588
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 15 December 2014

Thank you for taking the time to address you stay with us here at the Avalon. I would like to apologize for the substandard service you received from our staff. It looks like we need to brush up on our customer service skills. We are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Details
Price range
US$ 65 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 65 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (65)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (23)
Family and Play Areas (1)
Questions & Answers
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BrandonMarkowitz
13 January 2015|
AnswerShow all 6 answers
Response from Erica R | Property representative |
Our hotel was built in the 1950's
0
Votes
Tiffany J
18 August 2014|
AnswerShow all 2 answers
Response from Erica R | Property representative |
Hello Tiffany, Erica works hand in hand with the General Manager, All responses are processed through both the General Manager and Erica upon discussion of each individual review
0
Votes
Room Tips
"Go to another hotel that has the amenities this one doesn't!"
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"Call ahead to reserve room/rooms, being in the city there is no highway noise."
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"Book somewhere else!"
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"I call hotel directly."
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