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Quick overnight during a trip to Buffalo. Excellent nights sleep and hat seemed to be a classy enough place. Room as clean as expected. Relatively quiet and secure. Downtown location but it is only Erie so even downtown is not a difficulty to navigate.
There are many things happened to me in this (MISERABLE HOTEL)..
1) I found it a dirty rooms the cleaner are really bad. The dirty came while the manager know. I told the manager I saw a mouse in my room, but she ignored me...More
Excellent party! Everything was a class act! Please continue to offer this package! The food was excellent. The DJ was top notch and the staff was helpful and courteous throughout the evening. The value for what we received was exceptional!
1 Thank Nevin R
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 5 January 2015
Thank you for your wonderful review! We are glad that you brought your New Year in with the Avalon! We will continue to host our annual party every year and we hope to see you again you to bring in 2016!
Stayed here in 2011 and could only give it a C. This past Thanksgiving we were back for an evening. Remodeling shows this older facility in a much better light. While probably never going to be a high quality stay, it certainly meets the need...More
1 Thank TTinToledo
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 19 December 2014
Thank you for your feedback, we appreciate your continued business and will work hard to provide all of our guests with the best customer service possible. Thank you for staying with us and we look forward to serving you for years to come
I've stayed at the Avalon a few times since it is very close to the Erie Insurance Arena (about two blocks away) but haven't gotten around to writing a review until now. I stayed there again recently and had some good and bad. Overall, my...More
1 Thank JB8588
Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 15 December 2014
Thank you for taking the time to address you stay with us here at the Avalon. I would like to apologize for the substandard service you received from our staff. It looks like we need to brush up on our customer service skills. We are...More