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Fairfield Inn Erie Millcreek Mall

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Fairfield Inn Erie Millcreek Mall
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236 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Erie Millcreek Mall
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Showing 236: English reviews
Harrisburg PA
Reviewed 11 August 2014

Chose the Fairfield Inn as part of a block of rooms reserved for visitors attending a local wedding. I'm not a fan of hotels that are pet friendly, however I must say it is kept clean. Was not able to check into my room after 3:00 because they had an unexpected large party check out late, but after travelling 5...

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3Thank USTravelLover
Ft. Washington, Pa
Reviewed 23 June 2014 via mobile

I have stayed at this hotel for over 7 years and they have always taken very good care of me. My only concern is the breakfast, it has changed to a hot breakfast but it is just not good. Same Canadian Bacon sitting in hot water not very appitizing. And the fresh fruit had 4 life's which were stuck to...

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3Thank Jfv736
Richmond Hill, Georgia
Reviewed 17 June 2014

After multiple stays at this hotel over 10+ years, it is time to look for an alternative on my next visit. The owners of this location must've decided to stop investing in the property. The rooms are large but the beds sag - they are soft - but even soft beds should not sag. On a 10 day trip with...

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3Thank CJIG106
FairfieldErie, Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your review. I would like to apologize for the issues you had during your stay. We strive to exceed our guests' expectations, and I take it personally when we fail. I am sorry that we were unable to meet your expectations. Please contact me directly if you would like to discuss this matter further. Once again, thank...

York
Reviewed 16 June 2014

We arrived during a torrential rain storm and were welcomed by reception staff. The room and bathroom were OK, clean but generally a bit tired. Coffee available all the time but both times we had some it was cold. Breakfast looked good but the fresh fruit had been frozen (much of it still was) so some of the fruit had...

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Helpful?
Thank lategapyear
FairfieldErie, Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your review. I would like to apologize for the many issues you had during breakfast and with the coffee during your stay. We strive to exceed our guests' expectations, and I take it personally when we fail. I hope this does not hinder you from giving us another chance to impress you. Please contact me directly if...

Toronto, Canada
Reviewed 28 May 2014

Great hotel with outstanding staff! Rooms were very clean,quiet and amenities were as advertised. Staff are genuinely interested their guests and go the extra each time they interact. A definite must stay at hotel!

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1Thank CM G
Pittsburgh, Pennsylvania
Reviewed 27 May 2014 via mobile

We stayed here one night and it was pretty good. The rooms are big and comfortable (me, husband and toddler). The hotel was completely booked so there was a lot of traffic and noise in the hallways but was mostly quiet at night. Walls must be pretty solid but the floors/ceilings are thin. We heard kids running around in the...

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1Thank RDubs2014
toronto
Reviewed 13 May 2014

Biggest complaint was the bed - so soft - my back ached for days after! Other than that its your basic small hotel - no bells and whistles - that's for sure! Room was cleaned satisfactorily. Breakfast was edible, I guess. However the location was fantastic if you want to shop! We paid about $120 USD per night - too...

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2Thank dscoochie
FairfieldErie, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review our hotel. We always appreciate feedback of any kind, and are constantly striving to improve your experience in any way we can. I apologize that you found the beds too soft. I am pleased to see that you found your room to be satisfactory, and the location was just right for you....

WV
Reviewed 12 May 2014

I stayed at this hotel before and recently over the weekend. Marriott has recently upgraded this hotel to a category 5, but I would say it is a category 3 at most. The first room they gave me had a smell of smoke. I went to the desk and asked for another room and they gave me one, but to...

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3Thank ASA203
FairfieldErie, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

I am so sorry to hear of the negative experience you had while staying at our hotel. We strive to provide the best service to you, and we have clearly missed the mark with your stay. I am pleased to see that we were able to provide you with a resolution that you found to be satisfactory. If you require...

Centennial, Colorado
Reviewed 12 May 2014

The room was basic, but fine. There was no market or area to purchase sodas or anything.The breakfast provided was scarce at best. But the thing that really frustrated me was the staff. Multiple times I waited quite awhile at the front desk waiting for assistance. I also asked for a late check out, as I had an interview that...

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Helpful?
Thank Ashley B
FairfieldErie, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your review. I would like to apologize for the many service letdowns you experienced during your stay at our hotel. We strive to exceed our guests' expectations, and I take it personally when we fail. I am sorry that we were unable to meet your expectations. Please contact me directly if you would like to discuss this...

Toronto
Reviewed 1 May 2014

Have stayed @ all the Marriott banners from Ritz Carlton to the 3 star banners. First time @ Fairfield Inns and found the room very, very basic. Disappointing versus the competition in Erie. Staff were friendly. That's not the issue.

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1Thank DAD11
FairfieldErie, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to write a review about the Fairfield Inn. I apologize that you did not find our hotel brand to your liking. I do appreciate that you found our staff friendly. We do pride ourselves on being able to provide excellent service for our guests, and we thank you for recognizing that.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Erie Millcreek Mall

Address: 2082 Interchange Road, Erie, PA 16506 (Formerly Fairfield Inn Erie)
Region: United States > Pennsylvania > Erie
Price Range: ₹ 6,250 - ₹ 12,366 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Erie Millcreek Mall 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Erie Millcreek Mall staff and other travellers.
1 question
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8 months ago

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Questions? Get answers from Fairfield Inn Erie Millcreek Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor near back”
 of 5 bubbles D7218KUkellyk, 30 Nov 2016 | Read review
“ice machines are only located on 1st and 3rd floor.”
 of 5 bubbles Germain1000, 5 Sep 2016 | Read review
“Rooms are great; breakfast is awful”
 of 5 bubbles valeriec17, 20 Aug 2016 | Read review
“If you do not like stairs or elevators for your pets, request a first floor room.”
 of 5 bubbles JLH1952, 18 May 2016 | Read review
“Upper floors are quieter.”
 of 5 bubbles 251scottw, 4 May 2016 | Read review
5 of 5