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Courtyard Erie Ambassador Conference Center

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Courtyard Erie Ambassador Conference Center
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251 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Geneva, New York
Reviewed 6 days ago NEW

When we arrived on Wednesday evening 1/11 a transformer had blown and the hotel had no power. Jennifer and Josh went out of their way to make us feel comfortable and secure until the power came on again from meeting us outside with flashlights to walking us up to the room. They were friendly and professional. Well Done! The hotel...

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Helpful?
Thank Denise P
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Denise P, Thank you for taking the time to write such a great review about your most recent stay at the Courtyard Erie Ambassador. I am glad to hear that our staff was very accommodating to you during the unfortunate power outage that occurred. Again, thank you for taking the time to write the great review you did and...

Reviewed 1 week ago via mobile

Came in after a long drive and was so happy with this hotel. Lovely rooms, clean, great, friendly staff and an excellent nights sleep! Will definite stay here again!! And try the pizza from Hooch and Blutto's delivered to the room!! Fab!!!

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Helpful?
Thank Jann F
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Jann F, Thank you for taking the time to write such an excellent review about your most recent stay at the Courtyard Erie Ambassador Conference Center. We take great pride to ensure that each and every guest has their best stay ever. I am glad to hear that you enjoyed your stay. We look forward to seeing you again...

Clearwater, Florida
Reviewed 2 weeks ago

Nice staff, very friendly and helpful. Great room clean, quiet and nice layout. Parking was good. Location was good lots of places to eat and very close. Hotel restaurant had a good selection. Only negative was no complimentary breakfast.

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Helpful?
Thank Chuck S
Jennifer L, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Chuck S, Thank you for taking the time to write such a nice review on your most recent stay at the Courtyard Marriott Erie Ambassador Center. We take pride that all of our guests have a great stay. We look forward to seeing you again if your travels bring you back to Erie!

Erie, Pennsylvania
Reviewed 2 weeks ago via mobile

We've attended every year this event has been held and unfortunately this was our last. After a 25 minute fiasco to get in to the ballroom (2 lines, one to check-in with a single person at a laptop looking up our reservation then handing us another ticket for another (longer) line to have our ID scanned). I get it---serving under-agers...

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Helpful?
Thank travelThecountry78
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear travelThecountry, Thank you for taking the time to write a review about your recent stay at The Courtyard Erie Ambassador Conference Center. As we take great to ensure that each guest has their best stay ever, we have unfortunately fallen short on your stay. Please accept our sincere apologies for the issues that you mentioned. We have shared your...

Gaylord, Michigan
Reviewed 2 weeks ago via mobile

Rooms were good size and in OK condition. Towels were a little thread bare. I would never eat at the safari restaurant again. Half our food was cold the other just lack luster. Was there for their new year's party at ambassador. Horrible bar lines. Bartenders were extremely nice and friendly so I felt bad for them but I would...

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Helpful?
1Thank colekom
Jennifer L, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Colekom, Thank you for taking the time to write the review you did about your most recent stay at the Courtyard Erie Ambassador Conference Center. As we take great pride to ensure that each and every guest has their best stay ever, we have unfortunately fallen short on your stay. Please accept our sincere apologies about the issues that...

grenoble
Reviewed 3 weeks ago via mobile

Extended our drive to Erie, instead of Buffalo, on our way to Florida. Perfect location and easy access to I 90. The staff were helpful and friendly. The accommodation and the restaurant were perfect. The rate was within our budget. Sure to return next year.

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Helpful?
Thank Denis l
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Denis I, Thank you for taking the time to write such a nice review about the Courtyard Erie Ambassador Conference Center. I am happy to hear you enjoyed your stay. We do have an excellent staff her and we care conveniently located right off of Interstate 90 where there are many restaurants to choose from both in house and...

Syracuse, New York
Reviewed 14 December 2016 via mobile

Very friendly staff, and the rooms were clean. The Safari Grill is connected to the hotel, a bonus if you want a bite and don't want to leave the Hotel because of bad weather or a late arrival. Unlike many Courtyards, this one's guest rooms have never been upgraded. Decor, furniture, and bedding are outdated. The most surprising feature is...

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Helpful?
Thank Scott C
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Scott C, Thank you for taking the time to write the review you did about your most recent stay at the Courtyard Erie Ambassador Conference Center. As we take great pride to ensure that each and every guest has their best stay ever, we have unfortunately fallen short on your stay. Please accept our sincere apologies about the issues...

Cincinnati, Ohio
Reviewed 12 December 2016

We have stayed here several times. The service has always been great and the rooms clean. Under a less than ideal situation, this time, the staff was more than pleasant. We were stranded due to a vehicle breakdown and they were just superb! A shuttle run to the dealership was especially helpful! 5 stars for this staff and the stay!...

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Helpful?
Thank Payton4365
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Payton4365, Thank you for taking the time to write such a great review about The Courtyard Erie Ambassador Conference Center. I am glad to hear that our staff and our establishment did a great job with assisting you during your unfortunate vehicle breakdown. We do take great pride to ensure that every guest has their best stay ever. Again,...

Atlanta, Georgia
Reviewed 30 November 2016

Walking out of elevator on our floor 5 it smelled like straight up marijuana , like someone was smoke a fat blunt. I had a king room with a whirlpool when I was supposed to have a Christy or Kristy or whatever it's called with a breakfast and instead i got this then since the room was dirty as ever...

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Helpful?
Thank Whatupg57
Tom H, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Whatupg57. Thank you for taking the time to write a review about your most recent stay at the Courtyard Erie Ambassador Conference Center. As we take great pride to ensure that each and every guest has their best stay ever, we have unfortunately fallen short on yours. Please accept our sincere apologies for the issues that you had explained....

Reviewed 6 November 2016 via mobile

Beautifully decorated lobby and rooms. Starbucks is in lobby. Clean. Friendly staff always with a smile and a greeting. Convenient location. Near many restaurants are walking distance away. Highly recommend.

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Helpful?
Thank Anastasia P
Cherryll C, Front Office Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Anastasia P, Thank you for taking the time to lets us know that enjoyed your stay. We look forward to you staying in the future when you travel through Erie, Pennsylvania

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Erie Ambassador Conference Center

Address: 7792 Peach St, Erie, PA 16509-4727 (Formerly Courtyard Erie)
Region: United States > Pennsylvania > Erie
Price Range: ₹ 6,754 - ₹ 18,282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Erie Ambassador Conference Center 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Courtyard By Marriott Erie Hotel Erie
Courtyard Erie
Erie Courtyard
Erie Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Erie Ambassador Conference Center staff and other travellers.
1 question
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Pittsburgh, Pennsylvania

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Questions? Get answers from Courtyard Erie Ambassador Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of them? If you are trying get a balcony and do t waste money on whirlpool room. Penthouse is probably best.”
 of 5 bubbles Whatupg57, 29 Nov 2016 | Read review
“Choose a lower floor if you need alot of ice there are no machines on the upper floor.”
 of 5 bubbles 114joycec, 1 Nov 2016 | Read review
“Some of the rooms have balconies, and often you can request one when you arrive.”
 of 5 bubbles D3386TUnathans, 12 Oct 2016 | Read review
“Room with a balcony. The views are very nice.”
 of 5 bubbles S689IEelizabethh, 29 Aug 2016 | Read review
“Grab breakfast at the Safari Grill!”
 of 5 bubbles rmp153, 24 Aug 2016 | Read review
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