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Splash Lagoon is an expensive but enjoyable indoor waterpark for both adults and children. We all enjoyed the wave pool, hot tubs, and slides. However, we discovered that you can not always predict that the quality of the attraction will be reflected in the accomodations....More
A new hotel in a repurposed building. While it does not have a direct falls view, it us very well located to Niagra sites. Staff was excellent. Our ADA accessible room was close to elevator (A+) and large than most. Having done 200+ nights at...More
This hotel was above and beyond what I expected. The staff was very friendly and helpful. We had to switch rooms, as I made last minute reservations and wanted to stay another night, and they made the switch so smooth for us. The suites were...More
I paid for my family's adventure: daughter, son-in-law, two granddaughters and daughter, son-in-law, three grandchildren, I invested in two suites. The amenities were wonderfully accommodated - plenty of space.- beautifully decorated with fully equipped kitchenette whirlpool tubs, fireplaces, and big screen televisions. It was nice...More
I was satisfied with my stay until they charged me a $100 pet fee! When I called they refused to remove the charge stating the housekeeper saw me sneaking a dog in. Well, I have no dog. I told them they must have been mistaken...More
Thank A TripAdvisor Member
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 11 January 2018
Thank you for letting us know about your concerns. Someone from the property will be in touch to discuss this pet issue with you. We appreciate your feedback and look forward to helping you.
Response from Janelle F | Property representative |
We do not have casserole dishes in our rooms- just the standard pots and pans. We have regular 10 cup coffee makers in all of our suites, and they all also have cable/HBO. We have DVD players available by request... More
We do not have casserole dishes in our rooms- just the standard pots and pans. We have regular 10 cup coffee makers in all of our suites, and they all also have cable/HBO. We have DVD players available by request.
Front Office Manager