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On the return leg of a trip to Upstate New York my wife and I stayed at the Residence Inn in Erie, Pennsylvania, located just off I-90 on Peach Street. We had stayed there previously, but it had been a number of years since that...More
Thank Philip R
Response from Melissa C, General Manager at Residence Inn ErieResponded 5 days ago
Thank you for taking the time to write a review We appreciate your feedback. We are very sorry to hear that you did not enjoy your stay. I take all guest concerns seriously and I will address the referenced departments in your review. Please feel...More
Really a nice place. Our bed was comfortable. The pull out sleeper sofa could use a new mattress. Had some rips and tears and was uncomfortable. Thank goodness we had 2 kids that didn't mind. Our room was clean and had a lot to offer....More
*connected to Splash Lagoon
* really nice staff especially Nick and Jayma (I think that was her name)
* you can request amenities via an app. I asked for something via the app and it arrived within ten minutes
*large room plus a kitchen...More
1 Thank Eric Z
Response from Melissa C, General Manager at Residence Inn ErieResponded 1 May 2017
Thank you for taking the time to write a review. I am pleased to hear that you enjoyed your stay. I will be looking into the room concerns you mentioned. In the future please know that you can always address these concerns with us while...More
Large rooms. Love the suites and living area. Kids loved the pool and Splash Lagoon. Breakfast was yummy. Front desk was very friendly. It was nice being connected to the restaurant too. Would stay again.
Response from Melissa C, General Manager at Residence Inn ErieResponded 28 April 2017
We are so happy to hear you enjoyed your stay. We look forward to serving you again in the future!!
My husband, my 15 month old and myself stayed for a month for business purposes.
Front desk staff was consistently AMAZING: Nick, Amanda, Josh, Sara...couldn't thank you enough for always taking care of our needs, and also being of great company.
Our experience with housekeeping...More
Thank Sasha F
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 23 March 2017
Thank you for taking the time to complete a review of your stay. I know that the apologies and compensation you received while on property did not make you feel any better about your experience. We have and will continue to address the situations you...More
US$ 126 - US$ 268 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Erie
#11 Family Hotel in Erie
Non-Smoking Rooms ,
Number of rooms
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Response from Melissa C | Property representative |
We do not have casserole dishes in our rooms- just the standard pots and pans. We have regular 10 cup coffee makers in all of our suites, and they all also have cable/HBO. We have DVD players available by request... More
We do not have casserole dishes in our rooms- just the standard pots and pans. We have regular 10 cup coffee makers in all of our suites, and they all also have cable/HBO. We have DVD players available by request.
Front Office Manager