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Hampton Inn & Suites Ephrata - Mountain Springs

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623 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Ephrata - Mountain Springs
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Showing 617: English reviews
Hudson River Valley, New York
Reviewed 3 January 2016

The Hampton Inn in Ephrata has an ideal location, right in town within walking distance to restaurants, shops and the local movie theater. The room was terrific, comfortable and with a good view. As with all Hampton Inns, the included breakfast was fine. We found the front desk staff to be very helpful and courteous. Overall, a great stay.

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Helpful?
Thank upstateAnnie
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Your review pretty much sums us up and we love it. I am glad your stay was great, and that you appreciated our location and amenities. Our view is so awesome the local TV station put a camera on our roof. Check us out on WGAL next time you come to town :)

New York, United States
Reviewed 2 January 2016

Everything was great! Room was clean and comfortable. We were able to sleep comfortably and wake up refreshed. When we needed ice, it was available. We also loved the holiday decorations placed around the hotel lobby - we had a great time.

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Helpful?
Thank Michelle S
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Those two words - clean & comfortable - are in our 100% Hampton Guarantee, and we love being called that. Like, we can't get enough :) so thank you for your kind words! Our Team loves to decorate for the holidays, and we have built up quite a collection of beautiful things over the past 10 years, and I am...

Millersburg, United States
Reviewed 31 December 2015

The view from our room on the 3rd floor was fantastic. It was so refreshing to look out over the town in the daylight, and see the church steeples sticking out! The bed was absolutely comfy, clean, and nothing more could be wished for. The room was very well supplied, and the little kitchenette was above any we've seen.

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Helpful?
Thank Paul H
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We get so many compliments on the view, and your review gives a great snapshot of how charming our little town of Ephrata is! We are blessed to be on the hill so that our Guests can enjoy the great view. Thank you for the great review, we hope to see you again the next time you want relaxation with...

Brooklyn, New York
Reviewed 29 December 2015 via mobile

We stay in Lancaster often, but our favorite "hotels" have become too pricey for a quick trip. This time, what we thought was an out of the way Hampton Inn was perfectly situated for us to jump to the Lancaster strip and to Hershey in the opposite direction. The price was right, staff was lovely, and they were able to...

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Helpful?
Thank Stacy G
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Correct us if we are wrong, but we are pretty sure you just called us your favorite new hotel :) We are glad you found us! Many Guests use us as a convenient base between Lancaster & Hershey. We are also glad we were able to secure a room when one opened up for your family as we are full...

Canton, United States
Reviewed 23 December 2015

I stay in Hampton Inn hotels all over the country. This property is clean and everything in the rooms work like new. The staff at this property are very friendly and helpful. We stay at this property every year while on a annual shopping trip. This place Is like home away from home.

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Helpful?
Thank Richard B
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thank you for being a loyal Hampton Guest! As a ten year old Hampton, we are super proud that you noticed our efforts to keep our award-winning hotel in like-new condition. And nothing makes us feel more warm & fuzzy than being called a "home away from home" by a seasoned traveler such as yourself. See you for the next...

Palmyra, New Jersey
Reviewed 19 December 2015 via mobile

I needed a place to rest from the journey of home to picking up my son in Lebanon and I've found my spot. The room was immaculate and the staff was warm, welcoming and professional. I've stayed in Hamptons before but this one raises the bar. If you're in the area or even close make this your place to stay....

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Helpful?
Thank 50happytraveler
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are happy when we meet expectations, but exceeding them is what makes us REALLY happy and is the reason we love what we do. Thank you for your kind words. Our hotel earned a 100% cleanliness score on our last Hilton inspection and we are so glad you noticed! Thank you for your great review, and we hope to...

Hammonton, New Jersey
Reviewed 17 December 2015

Friendly staff ,nice room, good breakfast included. Applebees right next door so you can walk. We had a good view of the valley from our room. We visit the area for antique shopping, head towards Adamstown if you like that.

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Helpful?
Thank Joel N
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

A short and sweet review, and we love it. Our friends next door at Applebee's take great care of our Guests, and their menu is always changing. We hope you found some treasures during your antiques trip in Adamstown, AKA "Antiques Capital USA". We look forward to having you as our Guest the next time you come shopping!

Virginia
Reviewed 9 December 2015

I have stayed at this hotel twice and was not disappointed either time. The hotel staff in both instances were professional, knowledgeable, and friendly! The hotel is very clean and modern. We stayed in the king suite both times on opposite sides of the hotel and were very pleased with the cleanliness and freshness of the furnishings. Sight and Sound...

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Helpful?
Thank ACHB1954
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

2 for 2, better odds than some of our sports teams did this season :) We hope you enjoyed the show at Sight & Sound - we cannot wait for "Samson" opening this year! Depending on where you are going, we think a few extra minutes drive is worth it too :) and hope to see you again for the...

Mechanicsburg, Pennsylvania
Reviewed 7 December 2015

Stopped in here for an over nighter on a weekend trip between Lancaster and Allentown. The young lady at the desk, although being busy fielding questions and phone calls, was friendly, helpful, and courteous. She explained about the room door locks being a little touchy, describing how to work the key to make they function if we had any difficulty....

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Helpful?
Thank Steve G
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thank you for coming to our award-winning hotel during your overnight trip. We are glad our front desk team exceeded your expectations. We know bedding can be a very personal preference, and if you should come to our hotel again please ask for extra pillows as we always have them on hand if this would make you more comfortable. I...

Harrisburg, Pennsylvania
Reviewed 5 December 2015

The room was lovely. The location is great, and we have stayed here at least twice before. The problem was with keys for the room. We received four replacement keys but that didn't work out. We made many trips up and down to the desk about it. It all ended with an emergency morning rescue 12/4/15) by a VERY nice...

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Helpful?
Thank 47dottie
Diana B, Front Office Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thank you for calling us lovely and great, and for being a repeat Guest. The key problem was due to a faulty encoder which we have since replaced, and as a matter of fact, we are getting a complete lock upgrade this month. We are sorry that you experienced this problem and would like to offer you a free night...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 

Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Region: United States > Pennsylvania > Lancaster County > Ephrata
Price Range: ₹ 9,640 - ₹ 11,676 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn And Suites Ephrata
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and other travellers.
3 questions
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Gurnee, Illinois
6 months ago
Johnstown, Pennslyvania
2 months ago
Long Island, NY
over a year ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are several public computers in the breakfast area, but I doubt there is a separate business center.”
 of 5 bubbles PastaFaN350, 29 Oct 2016 | Read review
“don't go to the local Applebbees's=worst ever”
 of 5 bubbles marilynf918, 4 Oct 2016 | Read review
“We were next to the elevator shaft and it was still silent. No noises from anywhere and the hotel was full.”
 of 5 bubbles LTraveler690, 24 Jul 2016 | Read review
“Ask to view the city. You'll also be looking over an Applebees.”
 of 5 bubbles DorothyD240, 16 Jun 2016 | Read review
“If you want to see the nice view of the valley and mountains, get a room high up and on the odd side.”
  • Room 416, no drawers or shelf to put your Toiletries in. This is an Accessible Room Type. Bars.
  • Room 416, an Accessible Room Type. The Tub and Shower has Bars and a Seat.
  • View from Room 416, the other side has a prettier view of the Mountains.
  • Room 416, an Accessible Room Type, very spacious. Desk, Mini Refrigerator and Microwave,and TV.
  • Double Bed Room Suite, Room 416, an Accessible Room Type.
 of 5 bubbles DeoniaNeveu, 14 Jun 2016 | Read review
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