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Hampton Inn & Suites Ephrata - Mountain Springs

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Traveller (83)
Room & Suite (83)
Dining (10)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(40 reviews)
“front desk staff”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn & Suites Ephrata - Mountain Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Ephrata - Mountain Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (768)
Filter reviews
762 results
Traveller rating
584
138
30
6
4
Traveller type
Time of year
LanguageEnglish
584
138
30
6
4
Show reviews that mention
All reviewsgreat hotelfront desk staffthe breakfast areacomplimentary breakfastthe hotel staffwould stay here againapplebee's restaurantright next doorplenty of parkingsmall towngreen dragonrooms are cleanindoor pooloatmeallocal restaurantsmain streetephrata area
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1 - 5 of 762 reviews
Reviewed 2 days ago

Hotel was clean bedspread was white the sun shades at the window were perfect for the room and Roman shades were nice with no heavy drapery the staff was courteous breakfast was everything you could possibly want from Omelet and meat to oatmeal to cold...More

Review collected in partnership with Hampton
Thank MdMoose54
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded yesterday

Hi MdMoose54! Thank you so much for the amazing review! I am so happy to hear we exceeded your expectations during your stay! Lesley is a true gem and I am so lucky she is part of this team. We can't wait to see you...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

A series of reviews have been created for our an annual trip we take with 2 other couples. This year it was the Hershey, Lancaster, PA area. The reviews coverJune 27 to 30, 2018. We choose this Hilton property in Ephrata , PA because it...More

Thank John S
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded 3 weeks ago

Thank you so much for the wonderful review! We really are in a great location close to a lot of attractions! I am happy to hear you were able to interact with the staff as they are true gems here. We will see you again...More

Reviewed 3 days ago

The Night shift Manager I didn't get her name was just outstanding. After arriving at about 10.50in the evening and thinking we had a reservation booked through Expedia she could not find my reservation. After looking at my confirmation from Expedia I realized that I...More

Thank Randy738
Response from Tiffany T, Front Office Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded 2 days ago

Thank you Randy738 for your review. It was my pleasure to assist you in modifying your Expedia reservation. I understand how frustrating the situation was for you and I am happy that everything worked out and that you and your wife were able to enjoy...More

Reviewed 3 days ago

Spacious nice rooms, very good and fast service, friendly front desk staff that are happy to help any time of day or night. We arrived for breakfast at the last minute, still, they helped us the best they could. Wonderful stay!

Thank SanFrancisco2121
Response from Tiffany T, Front Office Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded 2 days ago

Thank you SanFrancisco2121 for your 5 star review of our property. I am happy to see that our staff exceeded your expectations. I hope the next time you are in the area, we will again see your name on our arrivals list.

Reviewed 4 days ago

Out of all the hotels I have stayed at in the past 30+ years, this hotel in Ephrata, PA was by far the exemplary. I was extremely impressed with the cleanliness of the room. No dust to be found anywhere, I looked! I was constantly...More

Review collected in partnership with Hampton
Thank EricS2022
Response from Tiffany T, Front Office Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded 2 days ago

Thank you EricS2022 for your outstanding review of our property. Our housekeeping department takes great pride in ensuring a spotless room every time for every guest. We here at the Hampton Inn Ephrata consider our guests friends and family and want each person to feel...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 134 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Ephrata
#1 Centrally Located Hotel in Ephrata
#1 Mid-range Hotel in Ephrata
#1 Great View Hotel in Ephrata
#1 Business Hotel in Ephrata
#1 Family Hotel in Ephrata
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 134 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Ephrata
#1 Centrally Located Hotel in Ephrata
#1 Mid-range Hotel in Ephrata
#1 Great View Hotel in Ephrata
#1 Business Hotel in Ephrata
#1 Family Hotel in Ephrata
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (83)
Room & Suite (83)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Makoshark1958
27 July 2018|
AnswerShow all 3 answers
Response from V9664HDstephanied | Reviewed this property |
It’s about 25-30 minutes depending on time of day with traffic.
1
Vote
neepneep46
9 April 2018|
Answer
Response from glendale215 | Reviewed this property |
service animals are allowed, not sure about pets
0
Votes
Room Tips
"They send a check in email which allows you to pick your own room."
Read review
"Ask for a room that overlooks the town."
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"Even number room facing valley."
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"Best views on the other side from where we are. Even numbers have the view."
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