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Fernwood Resort

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Fernwood Resort
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315 Reviews from our TripAdvisor Community

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There are newer reviews for Fernwood Resort
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Showing 314: English reviews
New York City, New York
Reviewed 1 August 2016

My parents had a week vacation at Fernwood Resort. The place is a dump. I visited them for a day and had to contact the front desk for several cleaning issues. The carpet was filthy, the bed was soiled, the carpet in the master bedroom has dirt stains, the vents were full of dust, the fireplace was so disgusting, dust...

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Helpful?
1Thank melanielsr
Lherman2012, Customer Service at Fernwood Resort, responded to this review

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. I have forwarded your concerns to our Executive Housekeeper and our Senior Operations Manager to...

Brooklyn, New York
Reviewed 31 July 2016 via mobile

I've been coming to fernwood for 3-4 years now, I've had issues in the past with front desk staff, keys not working and having to change my villa I even stayed away for a lil while but my kids love this place so we gave it another try...this time around our stay was incident free we enjoyed every second! The...

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Helpful?
Thank jai0731
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. We have an aggressive refurbishment program as well as a Preventive Maintenance Program and will continue to make other improvements property...

Mississauga, Canada
Reviewed 29 July 2016

Traveled with my husband and 2 sons (8 and 9) in July 2016. 1. Room - we were very pleasantly surprised with a 2 bedroom unit (we had booked a 1 bedroom unit) that was HUGE. It was essentially 2 units - so 2.5 bathrooms, 2 kitchens (one a mini one), lots of sleeping space. One unit was pretty outdated...

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Helpful?
1Thank RuchiSLP
Cedar Falls, Iowa
Reviewed 26 July 2016

This is a large family-oriented resort. Among the amenities are two large outdoor pools that also have separate indoor pools, tennis and basketball courts, miniature golf, tree shaded picnic areas, an 18 hole golf course, mountain sleds, waterboats, and horse stables. The studio rooms are small and compact, suitable for a couple who spend most of their time outside. The...

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Helpful?
1Thank Susanplae
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. As you stated, our resort and location in the Pocono Mountains offers a nice quiet relaxing time to our guest, or...

Ny
Reviewed 24 July 2016 via mobile

Poorly maintained. Been a member since 1997 until this past year. & I will never go back thank God we found somewhere else to stay. Pool has too much chlorine nothing much to do besides pool & small game room. No more comedy club restaurants, club closed down spa area closed down. They seriously need some help. such a shame...

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Helpful?
1Thank Bellasli
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for sharing your thoughts with us. I do apologize for your displeasure with the resort activities. Each owner is provided with an Activity Guide at check-in. The guide lists daily activities and trips offered, along with the dates and times of the Comedy shows, the R& B shows as well as the World Traven Trivia which is all...

New York City, New York
Reviewed 22 July 2016 via mobile

I went to fernwood resort last year summer, sorry I couldn't get my self together to write a review, until trip adviser emailed me to write more reviews on places i went. So here am i with my experience. There was a lot of negative reviews here about this resort, and I appreciate everyone bringing out what's on their mind....

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2Thank charlie g
New York City, New York
Reviewed 14 July 2016 via mobile

I have more than 10 years coming to the tree tops villas and yes have seen how deteriorated the units are over the years. It was back in April when I stayed and I had to switch to another villa because the one they originally put me in was in really bad shape. When I went tot talk to the...

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Helpful?
1Thank vvalbeat
Lherman2012, Customer Service at Fernwood Resort, responded to this review

I sincerely apologize that you had a less than desirable stay with us. The items you encountered should indeed have been noted and corrected prior to the rooms being released for check–in. Our inspection process is usually quite thorough and I would apologize for any shortfalls in our more typical standards of presentation on this occasion. I have forwarded your...

Reviewed 6 July 2016 via mobile

This resort offers minimal activities that are inclusive...is poorly maintained...the pools are over crowded...and our villa sounded like a club was next door despite calls to the front desk. I will not return nor would I recommend this to anyone even if it only requires you to participate in the timeshare presentation.

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3Thank Sarah C
Reviewed 28 June 2016 via mobile

The course pretty challenging and nice. I have been playing there twice this June! The resort seems to be nice as mi saw many excursionist picnicking and swimming and the have a water slide that looks fun. The place is very easy to find as it is ringtone on the Junction of Route 209 in Bushkill. PA.

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Helpful?
Thank Rainesmile
Lansdale Pa
Reviewed 6 June 2016

This place has continued a downward spiral for years! Although the grounds are kept up, the units are another story. They are filthy, the furniture is in sad shape with stains & some pcs broken. Appliances often don't work, some windows don't operate properly, powder room dirty. Not much to do onsite & only so called restaurant onsite is a...

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Helpful?
1Thank Kathleen G
Fernwood1, Customer Service at Fernwood Resort, responded to this review

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. The high speed Wi-Fi services at Fernwood Resort are provided by AT&T Wireless, one of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
400-Acre Pocono Mountain Resort located adjacent to the Delwaware Water Gap National Recreation Area offering one and two bedroom fully appointed villa rentals. Four seasons of activities include Blue and White Lightning all season tubing, Pocono TreeVentures aerial ropes course, Pocono Zip Racer dual 1,000 ft racing zip lines, Fernwood Golf Course 18 hole par 71 golf, Edge of the Woods Outfitters with canoeing on the scenic Delaware River, year-round horseback riding, bumper boats, Wintergreens Patio Grill with live entertainment and summer theme nights, massage, mini golf, video game area, Destination Earth Paintball, skiing at nearby Shawnee and Camelback Mountains, water park packages with Camelbeach, shopping at The Crossings Premium Outlets and hiking at Bushkill Falls - the Niagara of Pennsylvania. ... more   less 

Additional Information about Fernwood Resort

Address: 2157 River Road, 5785 Milford Rd., East Stroudsburg, PA 18302
Region: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range: ₹ 7,844 - ₹ 17,325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fernwood Resort 3*
Number of rooms: 650
Reservation Options:
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Also Known As:
Fernwood Pa
Fernwood Resort Bushkill
Fernwood Hotel Bushkill
Bushkill Fernwood Hotel Resort
Fernwood Bushkill
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Questions & Answers

Here's what travellers have asked, with answers from Fernwood Resort staff and other travellers.
10 questions
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Questions? Get answers from Fernwood Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Fairway section is newer”
 of 5 bubbles sss112, 6 Sep 2016 | Read review
“There are great places to eat and shop a short drive from the resort in either direction”
 of 5 bubbles rlewis2400, 23 Aug 2016 | Read review
“Best room is at another hotel or resort”
 of 5 bubbles 240kathleeng, 5 Jun 2016 | Read review
“Don't buy a timeshare”
 of 5 bubbles blkqween, 3 Apr 2016 | Read review
“don't do it to yourself, run!!!”
 of 5 bubbles 539basheerj, 30 Sep 2015 | Read review
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