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I'm so grateful I for the first time did not read reviews when booking this hotel because honestly most of these people just have really high expectations when booking hotels. I came here for a long weekend getaway and my stay was amazing. It's centrally...More
A stay at this hotel truly transcends the traditional quality standards set for the Poconos. The front desk staff was professional, responsive and personable from Sam to Celine. Our 4th floor suite was very comfortable, spacious and spotless. The rooms were well constructed so no...More
My family and along with a few other guest stayed here due to an event we were attending. The property looks very nice and the lobby was inviting. Unfortunately, our group leader could not get group rates, for some odd reason, but we bit the...More
3 Thank melanielsr
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 20 January 2017
I'd like to thank you for bringing your concern to our attention and deciding to stay with us. I appreciate your kind words for our hotel aesthetics and sumptuous breakfast buffet. We take pride in our brands and it is our intent to...More
Clean spacious rooms, friendly staff, and a healthy choice of options in the complimentary breakfast. Always great to find a nice hotel that is dog friendly so we can bring our pup when we travel.
Location is not far off of route 80.
Me and my friend booked the hotel for 3 room through Priceline at Christmas Eve by one transaction. But only 2/3 room got deposits from Priceline, so we have to give another card for security to get into the room. Second day, when I came...More
2 Thank Lucas2011502
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 12 January 2017
Thank you for your review regarding your recent stay at Staybridge Suites Stroudsburg East Poconos, PA. It is regrettable you were not satisfied with the service you received due to the double charges taken. I would like to address this with you further....More
Response from zoilar332 | Reviewed this property |
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and... More
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and staff was very helpful providing extra pillows, towels, blankets and toiletries. It isn't clear to me if the hotel is collaborating with any other hotel nearby, as far as sharing any type of services. We shared a very special moment honoring our parents, and speaking for myself and extended family, we are thankful to the STAYBRIDGE Suites staff for finding the time to assist us every day to make us feel at home.