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Staybridge Suites East Stroudsburg - Poconos

Traveller (64)
Room & Suite (37)
Dining (4)
Overview
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561 Independence Rd, East Stroudsburg, PA 18301-8202 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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1 - 5 of 271 reviews
Reviewed 3 weeks ago

Will not be staying here again, and I do not recommend this hotel to anybody else. The elevator felt like it was going to break down every time we rode in it. The couch in the room looked like it belonged in a college frat...More

Date of stay: September 2018
Thank Jack M
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 1 week ago

Hi Jack M, I'm sorry to learn there were problems with your room's upkeep and the service received from our staff let you down on this occasion. This is not typical of what we pride for at IHG, and I'd love to win your trust...More

Reviewed 14 October 2018 via mobile

Stayed using IHC points. Room was clean, spacious and very nice. Had dishes / pots and pans / kitchenette was nice. Bed was okay, pillows were good. Had some road traffic where are room was located. Also a pet friendly hotel. Breakfast bar was great,...More

Date of stay: October 2018
Thank charliellauren
Reviewed 14 October 2018 via mobile

Came here to STAYBRIDGE SUITES EAST STROUDSBURG , PENNSYLVANIA spent 2 nights .The worst experience ...Incompetent staff .Cheap management S.Patel ....So the staff cut corners by lying and find ways not to clean the rooms.We went out in the morning and made sure to notify...More

Date of stay: October 2018
1  Thank nrov12
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 28 October 2018

Hi nrov12, Thank you for taking the time to write a review of our hotel. I am sorry to read facilities and services did not live up to your expectations. Please allow me to follow up on your concerns and have the opportunity to regain...More

Reviewed 9 October 2018 via mobile

We stayed here for one night after a visit with family, and neither myself nor my husband got more than 2 or 3 hours of sleep that night. We found the bed in our room to be extremely uncomfortable, as the box springs had clearly...More

Date of stay: October 2018
Thank karalynv2018
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 23 October 2018

Hi Karalyn V, Thank you for letting us know about your experience and choosing to stay with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the condition and cleanliness of our rooms. Also, I'm...More

Reviewed 7 October 2018 via mobile

I came to this hotel for the weekend for a wedding. When I first entered the room (224) it smelled wet and moldy. I also noticed that the air conditioner unit was moldy and the filters dirty, there was a huge cob web in the...More

Date of stay: October 2018
Thank 902sherrya
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 22 October 2018

Hi, Sherry A! Thank you for your stay and leaving us feedback. I am sorry that we let you down in terms of the upkeep of the room and its amenities. I am also sorry to learn that you were unhappy with how this matter...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
79
Price range
US$ 105 - US$ 252 (Based on Average Rates for a Standard Room)
Location
United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
79
Price range
US$ 105 - US$ 252 (Based on Average Rates for a Standard Room)
Location
United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Photos
Traveller (64)
Room & Suite (37)
Dining (4)
Pool & Beach (2)
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Questions & Answers
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ManateeBay123
29 November 2018|
AnswerShow all 3 answers
Response from Wayne E | Reviewed this property |
think you'd be better contacting the Staybridge Suites East Stroudsburg with questions like these!!
0
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armchairanalyst
20 March 2016|
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Response from R2399ZBmichaelb | Reviewed this property |
I rarely read reviews on the actual hotel of brand site. I rely upon Trip Advisor and hotel booking sites. They are more honest and trustworthy.
1
Vote
Room Tips
"To choose a good room, go to another hotel!!!!"
frankl839
14 Aug 2018
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"Don't stay here"
Yooper68
27 Sep 2017
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"Ask for a room facing the woodlands."
46glenns
15 Aug 2017
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"Rooms on the the higher floors might be a little quieter, we could hear the person above us but, I think..."
kissadoll
26 Jul 2017
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