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Comfort Inn Lancaster County

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Comfort Inn Lancaster County
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179 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Lancaster County
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Showing 177: English reviews
Morgantown, WV
Reviewed 4 April 2016 via mobile

I made a grievous error in not reading the previous reviews. We would not have chosen this location. While the sign at check in said they apologize for their appearance due to renovations it does not excuse just plain slovenliness. They never vacuumed our hallway during our two night stay. I also never saw any workmen engaging in renovations on...

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Helpful?
Thank Tripplanner-89
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

I do apologize for your less then acceptable stay with us. I have addressed your concerns with the appropriate departments and with your feedback we are able to address these infractions. Yes, we are coming to the completion phase of our renovation project and we do hope you would return to see our completed project. The renovations are scheduled mid...

Minneapolis, MN
Reviewed 17 February 2016

Our room had been renovated, it was average, nothing really stood out . The beds were REALLY COMFY, probably the best part of our stay. The halls smelled of weed very strong both nights. Kinda noisy as we heard doors shutting all night. The pool was adequate, open from 9am-9pm. We were surprised it closed at 9pm, kinda early for...

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Helpful?
Thank angelinmpls
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you very much for posting a review of our hotel and we hope to see you again soon. We are delighted you found our hotel comfortable in regards to beds and the breakfast room open and welcoming. The concerning points mentioned was the smell of weed? I do need to point out that we are undergoing a renovation which...

California, Pennsylvania
Reviewed 15 February 2016

The only reason this gets 3/5 is because the room was very nice and the bed very comfortable. Upon check-in we went to the second floor and the hall smelled of Weed. When I brought this to the attention of the staff it was ignored as "vinyl adhesive" I know what Weed smells like, this wasn't vinyl adhesive. Then, while...

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Helpful?
Thank RevBT
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you for taking the time to post a review of our hotel. I take your comments very seriously and assure you that the areas of your concerns were addressed. We are a "100% smoke free property" and stand by that policy. When it comes to smoke reported in the room a 150.00 fee is assessed. When checking into the...

Boulder, CO
Reviewed 25 January 2016

We stayed at this hotel during a family reunion. The beds and bedding are comfortable, and the staff was very attentive. For example, we had booked a room with two queen beds but also had requested not to be on the highway side of the facility. The manager called us in advance of our stay to say that all the...

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Helpful?
Thank BoulderTravelMom
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you for taking the time to post a review of our hotel and we hope to see you again when you return to the area. As I read your post I do see areas of concern with the guest bathrooms and pool closing. We are in the process of a renovation program allowing us to update and re-fresh our...

Winchester, Virginia
Reviewed 19 January 2016

The other reviews of this hotel fall short of true to date. We stayed here for a volleyball tournament leaving the hotel completely booked and the prices were increased for our group. At a rate of $145 a night plus tax this placed fell short! For starters it appeared that our rooms were cleaned at a minimum, sheets were dirty...

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Helpful?
Thank Michelle B
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Please allow me to apologize for your less then acceptable stay with us. Mentioned in your response the pool area which we had addressed promptly upon your concern; The fitness room was closed and cleaned properly and the rates were set rates via the tournament. I mentioned these items due to immediate action was taken to correct the issues. We...

Paterson, New Jersey
Reviewed 4 January 2016

I will be staying at the comfort inn in Columbus PA again. This stay went a smooth as possible from the online reservation to the late checkout that I requested without a hitch, even thou the hotel is having renovation I didn't even notice it until the front desk told me. Breakfast was great and the room was no nice...

Review collected in partnership with this hotel
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Helpful?
Thank miguel_a_rivera75
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you for your review of our hotel and we are delighted you enjoyed your stay with us. As you had mentioned, we are undergoing renovations allowing us to bring a new and fresh look to our property and with that we are attempting limit any guest inconveniences. Again; thank you and we hope we can be of service again...

Desert Hills, Az.
Reviewed 2 January 2016

Nice staff and a clean place to stay in. Very convenient to where our family lives. They need to get the hot tub fixed before our next visit. Also some bacon along with the sausage for breakfast would make us very happy. I love discounts and coupons any chance of that for our next trip.

Review collected in partnership with this hotel
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Helpful?
Thank Michael C
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you very much for your response on TripAdvisor and we hope to see you again soon. We will get that hot tub in full operation shortly as we are waiting on parts. I will discuss the bacon issue management. We appreciate all feedback from our guests so we can assure guest satisfaction to all functions of our operations. Please...

Cherry Hill
Reviewed 23 December 2015

This inn is in the process of renovating and it needs it. The location was convenient. The breakfast average - the usual bagels, cereal, oatmeal, scrambled eggs and sausage. Staff was friendly at check inn. Pool and hot tub look as if they could use some work too. I think that once the renovations are completed this would be a...

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Helpful?
Thank Cathy M
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you very much for posting a review of our hotel. As noted we are undergoing a full renovation project allowing us to present a brand new look to our guests within the next few months. Our breakfast is also fully stocked with freshly prepared scrambled eggs; sausage; all cereals; bagels; waffles and fruit selections. We hope to see you...

Reviewed 16 November 2015 via mobile

I work in an organization that takes individuals with disabilities on vacation. I've been on trips to the Lancaster area consistently for the last 5 years, and I have to say that this comfort inn is the best hotel we've stayed in the area! It's probably even the best hotel I've stayed in overall. We had a group of 12...

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Helpful?
Thank nubby c
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you so much for your review of our hotel. As notes we stress the importance with costumer service assuring all guests feel welcome. It's always a pleasure to to host groups weather it be sports; school and the leisure travelers. We do hope to see you again soon. Many Thanks.

Crofton, Maryland
Reviewed 11 November 2015

The hotel was located conveniently off of rt. 30 out of the congestion. The staff was friendly and responsive. We had a clogged drain upon arrival and it was remedied soon after reported to the from desk. The hotel was very clean, the breakfast good, the bed comfortable, all appliances worked well. Overall we enjoyed our stay.

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Helpful?
Thank paul2562015
John A, Front Office Manager at Comfort Inn Lancaster County, responded to this review

Thank you very much for your positive review of our hotel. As noted we are conveniently located just off rt. 30 with easy access to Lancaster City as well as York destinations. We hopr to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sleep well in our comfortable beds and enjoy a complimentary hot breakfast in the morning. Located in beautiful Lancaster County and just 7.5 miles from the Downtown Convention Center. We're right off of Prospect Road Exit on Route 30 making all central PA attractions an easy drive. Thanks for traveling and we hope to see you soon! ... more   less 

Additional Information about Comfort Inn Lancaster County

Address: 3903 Abel Dr, Columbia, PA 17512-9031
Region: United States > Pennsylvania > Lancaster County > Columbia
Price Range: ₹ 5,109 - ₹ 12,184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster County 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn Lancaster County Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Lancaster County staff and other travellers.
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Questions? Get answers from Comfort Inn Lancaster County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suite was great, also had hot tub”
 of 5 bubbles Joan2007, 17 Sep 2016 | Read review
“Use hotel tub near pool and in rooms.”
 of 5 bubbles 173rdtheherdfoun2016, 4 Sep 2016 | Read review
“Our room was on the back of the hotel facing the highway but was very quiet.”
 of 5 bubbles travelerRH, 11 Aug 2016 | Read review
“I have been in rooms all over the hotel. I honestly have no preference, they're all clean and quiet.”
 of 5 bubbles michelestefanides, 7 Jul 2016 | Read review
“Front rooms are preferable as back rooms face US Route 30.”
 of 5 bubbles C3914MZmikeh, 28 May 2016 | Read review
5 of 5