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The assistant manager responded to my complaint by saying she would talk to the hotel manager. When I asked for the name of the manager, she refused to give it to me. Insects in the room, inflated prices, and extremely poor customer service. Will not...More
1 Thank kr497
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 5 September 2016
Thank you for commenting on your stay. Our staff works very hard to ensure that all of our guests have a pleasant stay. It was quite disappointing to hear that you were not happy. We are sorry we were unable to meet your...More
This hotel has retained all original features from the 1970s and has done no upgrades! Picture the setting for a Law and Order episode and you will get a good idea of the dilapidated condition of this place. The hotel is crying out for upgrades,...More
2 Thank nycguy141
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 23 August 2016
Thank you for taking the time to write us about your recent stay. Our staff works very hard to ensure that all of our guests have clean, comfortable rooms during their stays. We receive many compliments on the cleanliness and comfort of our rooms. It...More
First, let me just say that we did not pay a lot for this motel so I guess we get what we pay for. But I would hope that I would at least get a clean room. The carpet was old and had dirt on...More
2 Thank swimgirl
Response from Cathy C, Manager at Quality Inn & Suites BurnhamResponded 18 August 2016
Please accept our sincere apology in regard to your guest room during your stay. I can assure you that what you experienced is not the norm for our hotel. Our staff works very hard to ensure that all of our guest rooms are clean and...More
Great place to stay, clean and comfortable rooms, friendly and helpful staff. Issues are dealt with immediately by staff. Outdoor pool available to guests. On-site restaurant serves breakfast and dinner off menu. Comfortable bar for guests to enjoy drinks and eat-in dinner or snacks.More
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 3 August 2016
Thank you for commenting on your recent stay at The Quality Inn & Suites of Lewistown.
The staff works very hard to ensure that everyone has a pleasant stay. It's always a pleasure hearing from someone who has experienced the benefits of our efforts.
Older hotel, has had renovations over the years, been going there for 32 years. Friendly, kind staff. Will help you in anyway they can. My wife lost her wedding rind in the sink trap and maintenance man, Rob, there first thing the next morning to...More
Thank Ed M
Response from Cathy C, Manager at Quality Inn & Suites BurnhamResponded 25 July 2016
Thank you for being a loyal guest for so many years. Everyone works very hard to ensure that all of our guest rooms are clean and well maintained. We do our best to make all of our guests feel welcome. It is good to...More
US$ 78 - US$ 137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from farmersgal | Reviewed this property |
Yes there are vending machines. We were on the first floor & the machines are where the ice machine is. Kenny said one was soda & the other was candy bars & such. I never got the ice. I had to wait to talk to him.
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"ask for ground floor parking lot side, large motel."