We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbob evanssesame placeroom was cleanpancakesfront deskoutdoor poola great stayfamiliar facesspecial thanksfree breakfastpancake makerdunkin donutsoff the highwayperfect hotelturkey sausageeasy accesschecking out
My family decided that we were going to take a trip to Philadelphia for a trip to Sesame place, Philly Zoo, get some cheese steaks from Geno's and Pat's. And other places. This hotel fit the need perfect. First I'm gonna just state my positives...More
I was at this hotel for a two-day seminar (I am the instructor), and it was my first time at this location. The room was set-up as requested, and the beverage service was prompt and well-attended to. Carlos, the banquet person, was very helpful and...More
Thank gary X
Response from HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - BensalemResponded 28 June 2018
Thank you for your kind comments. We are glad to hear that your seminar went well and we will be sure to tell Carlos what a fantastic job he did!
Room was clean and pleasant, but a bit small, as was the bathroom. Appreciated the grab bar in the bath tub, as we are older and have orthopedic issues. Breakfast food selection was very good, but layout made it feel very overcrowded. Staff was very...More
This hotel is very nice, breakfast is good and staff are very nice. I arrived very early in the morning due to my flight being cancelled and me being in the area for an extra day and they front desk lady let me check in...More
Thank Cierra B
Response from HIEBensalem, Front Office Supervisors at Holiday Inn Express Philadelphia NE - BensalemResponded 4 weeks ago
Thank you for taking the time to provide feedback regarding your stay with us. I am pleased you were able to enjoy your stay despite the customer service you received at check out. I apologized that your check out did not meet your expectations and...More
From the appearance of the hotel looked nice on the outside and the guy at the front desk was very nice. I like nice hotels and not looking for a 5 star hotel but as I went into the elevator I noticed it was very...More
Thank Bobby S
Response from HIEBensalem, Front Office Supervisor at Holiday Inn Express Philadelphia NE - BensalemResponded 6 July 2018
I appreciate you taking the time to share your experience with us. I am very sorry to hear that you had an unpleasant stay and that we were not able to help resolve the problems you encountered during your visit. Cleanliness and comfort is very...More
Just the hook on the door --- I usually bring one of those cheap dollar store hooks that go over a door in my carry on and use that whenever a hotel doesn't have enough hook storage - I've used it several times and also on... More
Just the hook on the door --- I usually bring one of those cheap dollar store hooks that go over a door in my carry on and use that whenever a hotel doesn't have enough hook storage - I've used it several times and also on cruise ships because they too don't usually have enough places to hang something...