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Holiday Inn Bensalem - Philadelphia Area

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Holiday Inn Bensalem - Philadelphia Area
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Bensalem - Philadelphia Area
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Showing 104: English reviews
New Windsor, Maryland
Reviewed 7 March 2016

Stayed here for 2 nights as a couple. Very nice hotel. Room was clean, comfortable and affordable. Close to Parx Casino and just a few miles off of 95. I am not a fan of the bathroom amenities offered by the Holiday Inn, but that doesn't come into my decision to stay there. Never used or asked about a "shuttle...

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Helpful?
Thank Janet L
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

We love hearing positive feedback from our guests. I'm happy to hear that you took advantage of the many things or area has to offer. It definitely is a plus having the casino and different restaurants within walking distance from our hotel. We look forward to having you stay with us again !

Fredericksburg, Virginia
Reviewed 15 February 2016

We booked a room at this hotel mainly because it advertised that it had shuttle service. When we arrived, we inquired about the shuttle service and were told that there was no shuttle service! We said that their web site advertised shuttle service. The girl at the desk said she knew that but there was no shuttle service. Oh, wait,...

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1Thank Janet S
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I would like to apologize for the incorrect information you received during your stay, and the fact that your request for shuttle service was not honored. Our hotel has shuttle service available, which is why it is advertised. Our shuttle service has been and is available for hotel wedding groups going to local wedding venues, as well as to Parx...

Reviewed 14 February 2016 via mobile

I booked this hotel for a Valentine's Day get away. Wonderful location. Near shopping, movies, food and casinos. Rooms are nice and clean bathroom is great and very updated. The hotel has a bar and restaurant which has great drinks and good food. I would recommend this place the only very negative thing is they don't offer extended check out....

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Helpful?
Thank Mdot215
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I hope you had a fantastic Valentine’s Day! Thank you for the positive feedback about our newly renovated hotel. I’m glad you enjoyed your experience at the restaurant as well. Next time you’re here be sure to order one of our homemade soups! I do apologize that we were not able to accommodate your late check-out request and hope we...

Gastonia, North Carolina
Reviewed 9 February 2016

We stayed at this hotel for two consecutive nights. Starting with the front desk - accommodating us with early check in - our stay was exceptionally comfortable. The room was quit and nicely decorated, the bathroom spotless and the beds were very comfortable. This was the first facility with a Keureg coffee maker in the room! We would definitely stay...

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Helpful?
Thank Les K
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for the review,we love hearing positive feedback from our guests. I'm happy to hear that you enjoyed your entire stay from check in up until check out. We hope to see you again if you're ever in the area in the future!

New Haven, Connecticut
Reviewed 22 January 2016

People are very pleasant here - rooms are comfortable - clean.Location is very convenient. Breakfast buffet is solid - standard fair. Saw them hold a meeting with staff ~9am which was interesting - people all seemed upbeat. Stay here consistently and not had a problem yet. If mgmt. is reading this - one teeny suggestion. The light on the desk...

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Helpful?
Thank StevesReviews
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Sounds like you visit the hotel often and always have a great experience, that’s awesome! At Holiday Inn we want all of our guests to feel like this is their home away from home when they are here. Thank you for the suggestion, we love hearing input from our guests. We are always encouraging our staff to be upbeat and...

NJ
Reviewed 3 January 2016 via mobile

So we stayed for New Years, to visit the Parx Casino. (Yes, it is within walking distance.) The rooms were nicely appointed, staff was courteous, and beds were comfortable - no complaints about the room or the staff at all. A site online shows that this hotel has a "local area shuttle" - not true. And breakfast is available, but...

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Helpful?
Thank RoseOfMexico
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I hope you had a wonderful and safe New Years! Parx Casino is a perfect way to kick off the New Year. Thank you for the compliments to our staff and newly renovated hotel. Our shuttle was in use by a wedding group on the 31st, so that may have been the reason it was unavailable. I do apologize that...

texas near san antonio
Reviewed 11 December 2015

The hotel is next door the the local casino. Down the road are restaurants and shopping. The hotel staff were very pleasant and helpful. The hotel was clean, rooms clean and in good condition. Plenty of free parking. Will stay there again.

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Thank texasallan
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I am happy to hear that you enjoyed your time with us. One of the great things about our hotel is it's in a great area with a variety of options for a night out. I look forward to having you stay with us again sometime in the near future!

Bakersfield, California
Reviewed 10 December 2015 via mobile

Stayed here over the holiday week to visit relatives. The rooms were very nice, comfortable beds, loved the Keurig machine, the decor, and the nice seating area. My only reason on not giving a five is because when we checked in the front desk young lady was not that personable. We left to take the kids to look at Christmas...

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Helpful?
Thank Geonu12
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for the review and feedback. I hope you had a great Holiday with your family and I'm very happy you were able to enjoy our newly renovated hotel. The Keurig in each room is my favorite too, it makes the mornings that much easier! I’m sorry to hear that you did not receive the attention you should upon...

atlanta
Reviewed 5 December 2015

We stayed three nights during thanksgiving. The hotel was very clean, the staff was friendly. Not much else you can ask for. We had a hot water issue one day and hotel seemed to respond to that quickly, which is all we could ask for. The hot breakfast was excellent. Eggs, bacon, fruit, cereals...all seemed fresh and hot coffee! It...

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Helpful?
Thank georgiaman
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I'm happy to hear that you enjoyed your holiday while with us. I would like to apologize for the issue you encountered with hot water but glad to hear that it was addressed immediately. I hope we can be your hotel of choice with any trips you may have to our area in the future. Happy Holidays !

Manasquan, NJ
Reviewed 12 November 2015

We stayed 2 nights here because I was having knee surgery and we wanted to be close. It worked out fine, better than my husband driving back and forth from the Jersey Shore to visit me. The first night we went down to the restaurant to eat and it was almost deserted. So, we sat at the bar and had...

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Helpful?
Thank Marlene M
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for this feedback on your stay! I’ll be sure to tell our kitchen staff about your review, they will be thrilled! I hope your recovery is going well and although I hope you won’t need another surgery in the Spring, we will be happy to have you stay with us again! Kindly, Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover comfortable accommodations at one of Bensalem, PA's hotels, the new Holiday Inn Bensalem-Philadelphia Area. Featuring a thoughtful selection of amenities perfect for business and leisure travelers, this hotel in Bensalem welcomes travelers to experience spacious and comfortable rooms just minutes from downtown Philadelphia. This hotel provides the most modern hotel package around. Our ideal location puts guests near popular attractions, such as the PARX Casino and Racetrack, family-friendly Sesame Place, historic downtown Philadelphia sites. Upon returning to the comfortable Holiday Inn Bensalem, guests will enjoy great amenities. Connect with friends, family and the office with both wired and wireless complimentary high-speed Internet access. Make a splash in the seasonal outdoor pool. Grab a bite to eat for breakfast or dinner at the delicious on-site restaurant. Work up a sweat and stay in shape even on the go thanks to our 24-hour Fitness Center. Each of the spacious and private guest rooms affords even more comforts. Sleep soundly on luxury bedding and thick mattresses. In the mornings, perk up thanks to an in-room Keurig coffee maker. Unwind at the end of the day with premium cable channels. Spacious work areas, ergonomic seating and a well-lit environment offer business travelers a chance to get work done on the road. ... more   less 

Additional Information about Holiday Inn Bensalem - Philadelphia Area

Address: 3327 Street Rd, Located Next to Parx Casino, Bensalem, PA 19020-2021 (Formerly InnPlace Hotel Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: ₹ 7,488 - ₹ 12,368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Bensalem - Philadelphia Area 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Courtyard By Marriott Philadelphia Bensalem Hotel Bensalem
Courtyard Philadelphia Bensalem
Courtyard Bensalem
Bensalem Marriott
Bensalem Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Bensalem - Philadelphia Area staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Bensalem - Philadelphia Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End/corner rooms have extra windows”
 of 5 bubbles zooch76, 21 Sep 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles marianak902, 1 Aug 2016 | Read review
“We always enjoy being on a higher level floor to be able to lookout at the surrounding areas.”
 of 5 bubbles 538elijahm, 22 May 2016 | Read review
“All rooms are great!”
 of 5 bubbles NikkiR242, 20 Apr 2016 | Read review
“Stayed 50 6th floor facing the side of casino. Very quiet!!”
 of 5 bubbles RVA16, 22 Mar 2016 | Read review
5 of 5