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Holiday Inn Bensalem - Philadelphia Area

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Holiday Inn Bensalem - Philadelphia Area
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Bensalem - Philadelphia Area
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Showing 98: English reviews
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 April 2016

This was not the fist time I had stayed at this HI and new what to expect as far as accommodation, etc. The cons of my stay were as follows: 1. I was not greeted as an IHG Rewards Platinum member. 2. I was not offered a choice of welcome amenity or the subject even brought up. 3. The young... More 

Helpful?
Thank Vodka141
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

First off I want to start by thanking you for being a Platinum Member and sincerely apologize for the experience you had upon check in. At the Holiday Inn we love to make our guests feel right at home and that was not the experience you were given. As platinum member you should receive the amenities that you deserve and... More 

Richmond, Virginia
Level Contributor
5 reviews
Reviewed 22 March 2016

We stayed at this hotel for one night on 3/20/20116. The staff was very friendly.So impressed with the rooms on how clean they were!!! The beds were so comfortable!! We came from Virginia for the Parx Casino and will be coming back soon and this is where we will be staying each time we come up!! Good area also for... More 

Helpful?
Thank RVA16
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you so much for this awesome review!! Hearing feedback like this makes it that much easier to keep meeting and exceeding our guest’s expectations. I'm happy you were able to engage with our friendly staff and enjoy our newly renovated hotel. We look forward to welcoming you back the next time you are in the area for Parx Casino!! More 

Old Bridge, New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 March 2016

My husband and I went to Parx casino for a quick trip to celebrate our 12th wedding anniversary. We checked in and the front desk help was very nice and helpful. Free wifi was a really nice as well. The room was updated and clean. I loved the Keurig machine built into the dresser. The bathroom was elegantly decorated and... More 

Helpful?
1 Thank Goddiss
Philadelphia, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2016

The service I received from the front desk staff on arrival was excellent. I stayed on the 5th floor facing Street Road to my surprise I did not hear the outside traffic passing by since this is sort of a busy road. The room was spacious, bed was comfortable, bathroom was well lit. the hotel is within walking to many... More 

Helpful?
1 Thank Queenkris
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

It's exciting getting great reviews from our guests after staying with us. I am happy to hear that everything went well with your stay from check-in until check-out. I hope that we can be of service to you again should you have any trips to our area again in the future. More 

New Windsor, Maryland
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 March 2016

Stayed here for 2 nights as a couple. Very nice hotel. Room was clean, comfortable and affordable. Close to Parx Casino and just a few miles off of 95. I am not a fan of the bathroom amenities offered by the Holiday Inn, but that doesn't come into my decision to stay there. Never used or asked about a "shuttle... More 

Helpful?
Thank Janet L
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

We love hearing positive feedback from our guests. I'm happy to hear that you took advantage of the many things or area has to offer. It definitely is a plus having the casino and different restaurants within walking distance from our hotel. We look forward to having you stay with us again ! More 

Fredericksburg, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2016

We booked a room at this hotel mainly because it advertised that it had shuttle service. When we arrived, we inquired about the shuttle service and were told that there was no shuttle service! We said that their web site advertised shuttle service. The girl at the desk said she knew that but there was no shuttle service. Oh, wait,... More 

Helpful?
Thank Janet S
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I would like to apologize for the incorrect information you received during your stay, and the fact that your request for shuttle service was not honored. Our hotel has shuttle service available, which is why it is advertised. Our shuttle service has been and is available for hotel wedding groups going to local wedding venues, as well as to Parx... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 February 2016 via mobile

I booked this hotel for a Valentine's Day get away. Wonderful location. Near shopping, movies, food and casinos. Rooms are nice and clean bathroom is great and very updated. The hotel has a bar and restaurant which has great drinks and good food. I would recommend this place the only very negative thing is they don't offer extended check out.... More 

Helpful?
Thank Mdot215
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I hope you had a fantastic Valentine’s Day! Thank you for the positive feedback about our newly renovated hotel. I’m glad you enjoyed your experience at the restaurant as well. Next time you’re here be sure to order one of our homemade soups! I do apologize that we were not able to accommodate your late check-out request and hope we... More 

Gastonia, North Carolina
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 February 2016

We stayed at this hotel for two consecutive nights. Starting with the front desk - accommodating us with early check in - our stay was exceptionally comfortable. The room was quit and nicely decorated, the bathroom spotless and the beds were very comfortable. This was the first facility with a Keureg coffee maker in the room! We would definitely stay... More 

Helpful?
Thank Les K
Tina F, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for the review,we love hearing positive feedback from our guests. I'm happy to hear that you enjoyed your entire stay from check in up until check out. We hope to see you again if you're ever in the area in the future! More 

New Haven, Connecticut
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 January 2016

People are very pleasant here - rooms are comfortable - clean.Location is very convenient. Breakfast buffet is solid - standard fair. Saw them hold a meeting with staff ~9am which was interesting - people all seemed upbeat. Stay here consistently and not had a problem yet. If mgmt. is reading this - one teeny suggestion. The light on the desk... More 

Helpful?
Thank StevesReviews
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Sounds like you visit the hotel often and always have a great experience, that’s awesome! At Holiday Inn we want all of our guests to feel like this is their home away from home when they are here. Thank you for the suggestion, we love hearing input from our guests. We are always encouraging our staff to be upbeat and... More 

NJ
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 January 2016 via mobile

So we stayed for New Years, to visit the Parx Casino. (Yes, it is within walking distance.) The rooms were nicely appointed, staff was courteous, and beds were comfortable - no complaints about the room or the staff at all. A site online shows that this hotel has a "local area shuttle" - not true. And breakfast is available, but... More 

Helpful?
Thank RoseOfMexico
Tina F, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I hope you had a wonderful and safe New Years! Parx Casino is a perfect way to kick off the New Year. Thank you for the compliments to our staff and newly renovated hotel. Our shuttle was in use by a wedding group on the 31st, so that may have been the reason it was unavailable. I do apologize that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover comfortable accommodations at one of Bensalem, PA's hotels, the new Holiday Inn Bensalem-Philadelphia Area. Featuring a thoughtful selection of amenities perfect for business and leisure travelers, this hotel in Bensalem welcomes travelers to experience spacious and comfortable rooms just minutes from downtown Philadelphia. This hotel provides the most modern hotel package around. Our ideal location puts guests near popular attractions, such as the PARX Casino and Racetrack, family-friendly Sesame Place, historic downtown Philadelphia sites. Upon returning to the comfortable Holiday Inn Bensalem, guests will enjoy great amenities. Connect with friends, family and the office with both wired and wireless complimentary high-speed Internet access. Make a splash in the seasonal outdoor pool. Grab a bite to eat for breakfast or dinner at the delicious on-site restaurant. Work up a sweat and stay in shape even on the go thanks to our 24-hour Fitness Center. Each of the spacious and private guest rooms affords even more comforts. Sleep soundly on luxury bedding and thick mattresses. In the mornings, perk up thanks to an in-room Keurig coffee maker. Unwind at the end of the day with premium cable channels. Spacious work areas, ergonomic seating and a well-lit environment offer business travelers a chance to get work done on the road. ... more   less 

Additional Information about Holiday Inn Bensalem - Philadelphia Area

Address: 3327 Street Rd, Located Next to Parx Casino, Bensalem, PA 19020-2021 (Formerly InnPlace Hotel Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: ₹ 6,839 - ₹ 10,806 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Bensalem - Philadelphia Area 3.5*
Number of rooms: 167
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Also Known As:
Courtyard By Marriott Philadelphia Bensalem Hotel Bensalem
Courtyard Philadelphia Bensalem
Courtyard Bensalem
Bensalem Marriott
Bensalem Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Bensalem - Philadelphia Area staff and other travellers.
5 questions
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Edison, NJ
10 months ago
North Berwick, Maine
over a year ago
Syracuse, New York

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Questions? Get answers from Holiday Inn Bensalem - Philadelphia Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End/corner rooms have extra windows”
 of 5 bubbles zooch76, 21 Sep 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles marianak902, 1 Aug 2016 | Read review
“We always enjoy being on a higher level floor to be able to lookout at the surrounding areas.”
 of 5 bubbles 538elijahm, 22 May 2016 | Read review
“All rooms are great!”
 of 5 bubbles NikkiR242, 20 Apr 2016 | Read review
“Stayed 50 6th floor facing the side of casino. Very quiet!!”
 of 5 bubbles RVA16, 22 Mar 2016 | Read review
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