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Nice place for the money. Besides trying to check in late as my plane got in late. My stay was nice. The room was comfortable. The bed was nice . It was clean and very reasonable. Having a refrigator and microwave and kitchen really helped....More
I stayed here in April of 2016. What a great place, the employees are so happy and joyful. They are just so laughy alot of the time. I met the manager alan hes so wonderful, we had such a great conversation. I will be back....More
Good price and Ok location. Staff was very nice and helpful.
Room was typical Extended Stay. I got a corner room, which was nice. Unfortunately the room smelled funny. The windows were open, and I think the housekeepers did that to air it out.
As I am seating in the lobby waiting for my room to be cleaned, I am able to observe their employees. The only employee who stands out is Jeene!!! And also the manager. They both are extremely polite and friendly. As a person who also...More
Thank Juan V
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 22 February 2016
Thank you so much for sharing your experience with us. It’s great to read that we were able to provide you with a comfortable stay. I truly appreciate your comments regarding our friendly front desk staff. Once more, thank you for posting your review. We...More
I have stayed at this particular Extended Stay several times within the past few months. While the rooms were always cleaned and well stocked, there were some problems with my stay. The main one was that at night, several times I would hear (and feel)...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 10 February 2016
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to our company’s high standards. I discussed your comments with our staff, and we will take every step necessary to reduce the amount of noise created...More