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BEST WESTERN PLUS Philadelphia Bensalem Hotel

3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Parx Casino
    1.1 km
  • 3 star hotel
  • Free Wifi
Reviewed 21 December 2015
Very clean and comfortable
My husband and I stayed here for 7 days. The rooms were clean... more
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292 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Philadelphia Bensalem Hotel
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Showing 287: English reviews
Los Angeles, United States
Reviewed 1 January 2016

This hotel was good-not-great. The bed was comfortable and the room was a good size. But the shower was subpar, the bathroom door could barely be opened from the inside because the bathroom was too small, and the walls were thin. But the real problem came at the continental breakfast, where I stumbled sleepily downstairs in my socks to grab...

Review collected in partnership with Best Western
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Helpful?
Thank Kevin O
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Kevin O Thank you for taking the time to convey your comments regarding your recent experience with Best Western Plus Philadelphia-Bensalem Hotel On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure...

Desert Hot Springs, United States
Reviewed 21 December 2015

My husband and I stayed here for 7 days. The rooms were clean and comfortable and everything was quiet. Almost felt like a home away from home. The breakfast was good and offered a variety. The staff was friendly and very helpful. The location was very convenient and near many restaurants and shopping facilities. I would come here again.

Review collected in partnership with Best Western
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Helpful?
Thank Karina M
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Karina M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, we thank you for letting us know about our staff. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience...

White House, Jamaica
Reviewed 21 December 2015

We choose the hotel as it was a good rate, Close to Sesame place, We found it close to the Parx Casino as well. Good clean rooms, great service from the personnel at the Desk. all you need for an overnight stay.

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Helpful?
Thank AdrianWhitehead
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear AdrianWhitehead, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, we thank you for letting us know about our staff. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for...

SICKLERVILLE, United States
Reviewed 30 November 2015

I think the rooms are starting to look a little worn down and outdated. I had a room with a double bed and one bed was broken. The ironing board in my room was broken. The bathroom was a little dingy as well. The tub was slow to drain while showering. Overall the staff was very professional and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Yvette O
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Yvette O, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Putnam, Connecticut
Reviewed 23 November 2015

I've stayed at many Best Westerns and t his was as good as any. It is everything you expect from the chain, clean rooms, reasonable prices, good amenities. What I did not expect was a good BBQ dinner. They have a new restaurant going in and it is open to guests and soon will be open to the public. I've...

Review collected in partnership with Best Western
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Helpful?
Thank Edwin P
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear 174edwinp, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are so glad you enjoyed our Bens Beer and BBQ and would love to invite your family back when everything is completed December 7th,2015. Your comments will be shared with our entire...

Philadelphia, Pennsylvania, United States
Reviewed 22 November 2015 via mobile

This place is like an oasis within the vast desert of chain hotels... It really strikes you upon arrival. The staff are so friendly and professional. Maria at the front desk is an exceptional representative and took really great care of us. If they would remt rooms by the month, I could easily live here forever. The carpets are beautiful....

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Helpful?
Thank MikeW4DSN
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear MikeW4DSN, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, Maria has truly been wonderful asset to our team. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's...

Reviewed 22 November 2015 via mobile

My husband and I stay at the hotel for a few days and we were impressed with the services and the room. The front desk staff, Maria was so professional and was able to inform us of the services the hotel has to offer. We were impressed with the upkeep of the newly renovated indoor pool, jacuzzi and the laundry...

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Helpful?
Thank RosieRose75
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear RosieRose75, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, Maria has truly been a wonderful asset to our team. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our...

Reviewed 19 November 2015 via mobile

I stayed at this hotel for almost a week and everything was great. The room was well cleaned, guest services were professional especially Maria. I have twins and she made it her priority to make sure we had all we needed to make the babies comfortable, and anyone who treats my kids like their own gets a ten in my...

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Helpful?
Thank Hyst G
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Hyst G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, Maria has truly been wonderful assets to our team. As all mothers know traveling with little ones can sometimes be a challenge with not having all the comforts of home and as...

Austin, Texas
Reviewed 3 November 2015

I've Stayed at this hotel a few times now and have probably dealt with most of the staff at check in and check out or just throughout my stay. But Maria at the front desk is the most upbeat, pleasant and helpful staff member I've encountered not only in this hotel but compared to all the hotels I've stayed at....

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Helpful?
Thank JerOtt
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear JerOtt, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, Maria has truly been a wonderful asset to our team. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our...

Rego Park, New York
Reviewed 21 October 2015

It was just okay. Nothing remarkable. It is very clean. The room decor is not updated. I hate that harsh bright lighting. It makes everything look very cheap. They sell CFLs in Soft White. The 1st floor rooms have big windows, but you'll be inclined to keep the curtains closed as the parking lot walkway is just under the window....

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Helpful?
Thank SweetDiva
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear SweetDiva, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, By telling us what your likes and dislikes about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place(R), Parx Casino and Philadelphia Mills Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner and try one of our delicious BBQ plates that will have you come back for more. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone is nearby as well as Sesame Place(R), Peddler's Village and the Philadelphia Mills(R) Outlets. Kids love the Please Touch Museum(R) and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. After a long day of visiting our local attractions, you can relax in one of Bucks County largest spa tub with our 10 person salt water spa while the kids enjoy our great indoor pool. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today! ... more   less 

Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: ₹ 6,074 - ₹ 9,281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room in the back facing the rear parking lot and forest.”
 of 5 bubbles Tripsteroid, 28 Nov 2016 | Read review
“First floor room was quiet and secure. Windows sealed.”
 of 5 bubbles 269cindyk, 7 Nov 2016 | Read review
“The best room to choose would be in another hotel”
 of 5 bubbles Constable186, 4 Aug 2016 | Read review
“Some rooms are a quite a distance from where you check in, so if you have lots of luggage grab a cart.”
 of 5 bubbles L7161ULsimonb, 21 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles johneisele, 6 Jun 2016 | Read review
5 of 5