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BEST WESTERN PLUS Philadelphia Bensalem Hotel

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282 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Philadelphia Bensalem Hotel
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Showing 277: English reviews
Riyadh, Saudi Arabia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 September 2016

I have stayed for a one night visiting sesame place. The hotel is in very good condition with clean and wide room equipped with a microwave and refrigerator. The breakfast was an average. Had a free WiFi with good signal. Very friendly staff. Would recommend it if you look for a budget clean hotel the meet your needs.

Helpful?
Thank Soliman A
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Soliman A, Thank you for taking the time to review our hotel. We appreciate you kind words and letting us know where we can look to improve. Sincerely Tom Keating More 

Baltimore, United States
1 review
Reviewed 16 September 2016

Was expecting more for almost $100 a night. While the bed was comfortable, but the overall appearance of the room (especially the bathroom) was a bit below expectation. There was an odor in the hallway the entire weekend and the bathroom could stand for an upgrade. There were stains on the walls and corners of the tub that made me... More 

Review collected in partnership with Best Western

Helpful?
Thank Josalyn B
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us concerning our bathrooms and hallways to implement improvements to ensure we offer a better experience... More 

bensalem, United States
1 review
Reviewed 6 September 2016

Everything was clean and neat. Was the best place we stayed in at this location. WILL stay again. Room was always cleaned everyday and spotless. Was not a noisy place. Love the card access to the building. Makes the other half feel safe.

Review collected in partnership with Best Western

Helpful?
Thank Anthony S
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Anthony S Thank you for taking the time to review our hotel. We appreciate you kind words and the recognition and hardworking housekeeping staff. Sincerely Tom Keating More 

Sparta, New Jersey
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2016

Room was clean except for a week old half slice of stale pizza we found behind a chair. The pool was open Monday night but a note saying it was closing 10 AM Tuesday was posted at 9 AM the next morning. With an hours notice they decided to do maintainence on the indoor pool and closed down abruptly 10... More 

Review collected in partnership with Best Western

Helpful?
Thank Marckd1976
1 review
Reviewed 30 August 2016 via mobile

The only reason for 2 stars are because of the two female workers working the front desk. The room was surprisingly good. The bathroom was gross and we were happy we didn't need to shower, during our one night stay. The biggest problem is the back door entry. It is very sketchy looking to begin with. For entry B there... More 

Helpful?
Thank Brad L
Long Beach, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

Very nice property. Good staff & good value. This is a good location to stay at. Not far from downtown Philadelphia, a Casino to make some money from (or to leave some money at), lot's of places to dine at. This would be a good choice for staying at.

Review collected in partnership with Best Western

Helpful?
Thank Phil B
NeW York, United States
1 review
Reviewed 25 August 2016

My stay at the Best Western hotel was very comfortable. The staff was extremely helpful and willing to accommodate my needs and request. I have since stayed their a few more time and currently scheduled to stay there next week.

Review collected in partnership with Best Western

Helpful?
Thank Darin R
maspeth, United States
1 review
Reviewed 12 August 2016

last time i was in this hotel. the laundry dryer was not workng. the air conditioner was not working. overal has a bunch of lound and rude people that were arguing over breakfast or any other thing. hate the stay

Review collected in partnership with Best Western

Helpful?
Thank Agnieszka N
Scottsdale, Arizona
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 August 2016 via mobile

We stayed here 3 nights - attending a funeral. And the hotel was almost the saddest thing about our trip. On the good side - the room was nice with a fridge and comfortable bed and bedding. That's why it gets two stars instead of one. No so good - everything was covered in wax. Their motto must be -... More 

Helpful?
Thank AlanMHa
Bloomsbury, United States
1 review
Reviewed 9 August 2016

Long story short..pubic hair in the "clean" sheets, offered sheets to change the bed or new room. We picked new room, that bad too, the smoke detector had a shower cap over it (previous folks smoked) and had a red substance (blood?) smeared on a wall. Housekeeping was glaringly HORRIBLE.

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place(R), Parx Casino and Philadelphia Mills Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner and try one of our delicious BBQ plates that will have you come back for more. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone is nearby as well as Sesame Place(R), Peddler's Village and the Philadelphia Mills(R) Outlets. Kids love the Please Touch Museum(R) and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. After a long day of visiting our local attractions, you can relax in one of Bucks County largest spa tub with our 10 person salt water spa while the kids enjoy our great indoor pool. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today! ... more   less 

Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: ₹ 6,361 - ₹ 8,344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room in the back facing the rear parking lot and forest.”
 of 5 bubbles Tripsteroid, 28 Nov 2016 | Read review
“First floor room was quiet and secure. Windows sealed.”
 of 5 bubbles 269cindyk, 7 Nov 2016 | Read review
“The best room to choose would be in another hotel”
 of 5 bubbles Constable186, 4 Aug 2016 | Read review
“Some rooms are a quite a distance from where you check in, so if you have lots of luggage grab a cart.”
 of 5 bubbles L7161ULsimonb, 21 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles johneisele, 6 Jun 2016 | Read review
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