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BEST WESTERN PLUS Philadelphia Bensalem Hotel

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BEST WESTERN PLUS Philadelphia Bensalem Hotel
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290 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 3 days ago NEW

The bathroom toilet over flowing the maintenance people were already gone and house keeping did not do anything about it I called the front desk the phones were horrible so I go to the front desk and I told her that the toilet was over flowing and she just handed me a plunger they will never see me or my...

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Helpful?
Thank Bridget M
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear Bridget M, I am sorry it sounds like we definitely dropped the ball here, but I don't have enough information to identify your reservation. Please reach out to me here at the hotel so I can figure out what happened and prevent it and also to see what we can do to right your stay.

Leabanon, United States
Reviewed 4 days ago NEW

Had a awesome stay. Would stay again n can recommended to other guest too. the staff was friendly and accommodating. The front desk helped us for attraction nearby. The prices are reasonable, stayed at Holiday inn down the street and it was waste of money. I am glad i stayed in this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank dannytA279CD
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you dannyat279CD, for the greatest compliment of all, that you would stay again and recommend us here at the Best Western Plus Philadelphia Bensalem to others.

Lower Burrell, Pennsylvania
Reviewed 5 days ago NEW

Beds were comfy, staff very friendly, room was clean, breakfast was amazing and breakfast server was helpful and nice. Will stay here again loved this hotel and prices very reasonable and I appreciated the pet friendly atmosphere.

Review collected in partnership with Best Western
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Helpful?
Thank Leslieann43
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you Leslieann43, we here at the Best Western Plus Philadelphia Bensalem are glad you enjoyed your breakfast, room and stay and want to stay again.

Reviewed 3 weeks ago

I stayed here years ago when it was a Holiday Inn, and it was shabby and dirty. I was visiting family, and based on the positive reviews, decided to take a chance and book it under it's new brand and management. I'm so glad I did! The exterior looks the same, but the inside has been completely redone. Our room...

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Helpful?
Thank Kat T
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Kat T - We're very proud of the new look here at the Best Western Plus Philadelphia Bensalem and that you took a chance on us, we've worked hard to improve our product to one both guests and staff can be proud of.

Bensalem
Reviewed 3 weeks ago

For a clean quiet and exceptional friendly staff choose Best Western + for a great stay !! Also, breakfast was outstanding !! The location of the property was also a plus in my choice. Everything was close by and easy to access. Parx casino was less than a stone's throw away another positive in my choice !!

Review collected in partnership with Best Western
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Helpful?
Thank W5733ULwilliamm
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you W5733ULwilliamm, for the great review of your stay here at the Best Western Plus Philadelphia Bensalem. We are proud you found us exceptionally friendly this is our goal. Thanks

Concord, New Hampshire
Reviewed 4 weeks ago

I have stayed here several times now. Good free breakfast and parking. Small minor issues like remote not working, or bed wobbly, but these things are always addressed quickly. Great staff always pleasant and in a good mood. This location is only about 25 minutes into Philadelphia depending on traffic. You get free breakfast, parking and WiFi.

Review collected in partnership with Best Western
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Helpful?
Thank Q429HTwendym
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Q429Htwendym, Thanks for giving us the great compliment of coming back to stay with us several times, to us here at the Best Western Plus Philadelphia Bensalem, this is a great compliment as we know you have many choices.

East Windsor
Reviewed 4 weeks ago via mobile

This is a super clean , and staff friendly establishment. Have been staying here about a month during the week. Everything you would expect and then some , clean towels and bedding. Clean rooms . Microwave and fridge.Excellent price -- i could go on but you get the picture. I would take my family here and that says a lot...

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Helpful?
Thank Charlie S
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you Charlie S., What a great complement for us here at the Best Western Plus Philadelphia Bensalem that you would bring your family! We really appreciate your trust.

Holt, Michigan
Reviewed 13 December 2016

Staff super friendly. This is our 3rd time staying and it never disappoints. Breakfast is good. Love the pillows. Great location and close to everything we needed in the area. Lots of local restaurant's

Review collected in partnership with Best Western
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Helpful?
Thank charstef
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for the great compliment especially the one where you come back to us at the Best Western Plus Philadelphia Bensalem we take that as the best reward for what we do.

Garfield, New Jersey
Reviewed 2 December 2016

For the price excellent. King rooms are definitely more updated than queen double. We always enjoy our stay. Breakfast needs work. Close to Sesame Place and Philadelphia Mills outlet mall as well as 25 minutes from City Center.

Review collected in partnership with Best Western
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Helpful?
Thank bugzyluv
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Bugzyluv, Thank you for your kind words, we at the Best Western Plus Philadelphia Bensalem feel it is the best praise when someone tells us that they always enjoy there stay. We llok forward to seeing you again.

Toronto, Canada
Reviewed 28 November 2016

We checked in mid-afternoon on a Friday and were delighted when the friendly desk staff upgraded us to an Executive room on the forested rear side of the property. The room had one of the most comfortable beds we have ever tried, with big fluffy pillows (good for me, too large for the Mrs., but she liked everything else). The...

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Helpful?
Thank Tripsteroid
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place(R), Parx Casino and Philadelphia Mills Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner and try one of our delicious BBQ plates that will have you come back for more. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone is nearby as well as Sesame Place(R), Peddler's Village and the Philadelphia Mills(R) Outlets. Kids love the Please Touch Museum(R) and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. After a long day of visiting our local attractions, you can relax in one of Bucks County largest spa tub with our 10 person salt water spa while the kids enjoy our great indoor pool. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today! ... more   less 

Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: ₹ 6,071 - ₹ 9,141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room in the back facing the rear parking lot and forest.”
 of 5 bubbles Tripsteroid, 28 Nov 2016 | Read review
“First floor room was quiet and secure. Windows sealed.”
 of 5 bubbles 269cindyk, 7 Nov 2016 | Read review
“The best room to choose would be in another hotel”
 of 5 bubbles Constable186, 4 Aug 2016 | Read review
“Some rooms are a quite a distance from where you check in, so if you have lots of luggage grab a cart.”
 of 5 bubbles L7161ULsimonb, 21 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles johneisele, 6 Jun 2016 | Read review
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