Located in Woodburn,OR, the Best Western Woodburn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The service at check-in was professional and friendly. Our room was spacious and clean with all the amenities we've come to expect at a BW. The breakfast room was exceptional. Food was good, room well arranged, and everything was clean and maintained throughout the 6:30 to 9:30 breakfast time. I will definitely look forward to my next visit.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Owner at Best Western Woodburn
Responded 9 Sept 2024
Dear Guest, Thank you for your wonderful review! We're glad you enjoyed your stay and appreciated our friendly service, spacious rooms, and well-maintained breakfast area. It's great to hear that everything met your expectations, and we can't wait to welcome you back on your next visit! Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have not been able to see my friend in a while with the whole COVID situation but figured meeting up at a hotel and having a girl's night would be fun!
I arrived at the hotel around 4 PM and was able to get checked in fairly quickly and easily. I like the fact they have a barrier up and some Purell on the wall for that extra sense of safety. I asked the lady at the front desk what steps they have taken to handle COVID as it is a concern of mine. The lady explained that the hotel follows all guidelines recommended by the CDC and Oregon Health Department, with hand-sanitizer available to guests, masks being required in the hotel, and social distancing markers on the floor to encourage cooperation by the public.
I brought my dog with me and was able to get a dog-friendly room and was glad to see the room was not carpet. This made me feel the room was cleaner and easily sanitized.
Denny's is right next door and will deliver food to the hotel for no charge. Plus The breakfast was a bagged lunch type breakfast with plenty of options. My friend and I had some and took pictures to add
It was a nice stay for my friend and me to see each other which hasn't happened in a long time due to COVID. I felt safe in this hotel that seemed to take cleaning seriously.
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Date of stay: January 2021
Rooms
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I only stayed one night with family due to work being done at my home, but it was a very pleasant night. The front dest staff was friendly and professional, and the room was very clean. The location is just ok - there are not any great places to eat in Woodburn, but Canby has quite a few so we went there for meals. The room was surprising quiet considering how close to I-5 it is, and we did not hear much noise from other guests either, despite a full hotel. Internet work well, wi-fi was stable and there was an ethernet port in the room to connect for even better speed. Overall a nice place to stay and I would stay again.
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Review collected in partnership with Best Western
Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We always stay at this hotel for our family reunions, with the exception of 2020. This was by far the worst experience I've had here. To start, when checking in the front desk clerk didn't ask how many keys we wanted. I had 2 rooms reserved, one with 2 people and one with 3 people. He only gave us 1 key each. I looked at them and asked him to please give us 1 key more per room since there would be more than 1 adult per room. He sighed and proceeded to get me the other keys. He also did this to my Mother and my Sister when they checked in. We entered the room and it was clean but a little dated. The closet door was broken but I was able to fix it enough that it "worked". The bathroom door didn't latch as well. It wasn't a problem until the 10 month old tried to play in the toilet. I called the front desk and they apologized and said they would get maintenance on it but they never showed up. The pool was also closed (with no mention of it on the website while making reservations). When we asked the front desk they stated that it was down for "Maintenance" our rom overlooked the pool and I never saw anyone preforming said "Maintenance". The wifi was INCREDIABLY slow, so slow my husband actually tested the speed and it measured slower than dial-up internet. My family also experienced the same slow internet speed as well. My last complaint is that I had left a note under the tip for housekeeping to please replace the conditioner in the shower since it was empty and to leave a new tissue box since it was empty. They took the tip but didn't do anything that I asked. I am saddened by how our stay went. Like I said before, we've stayed here every year and every year it was nice. This year it seemed like they were cutting corners left and right and at the price you paid it didn't seem right. My final annoyance with the place was after I submitted my review to Best Western and the response that I got from the Manager. They addressed none of the concerns I listed and just gave a copy and paste answer, How do I know this? My sister and my mom got the exact same email word for word. They obviously didn't care about what I took the time to say to try and hopefully help them out in the future. I truly loved this hotel but now I question if I should be loyal to another business that will actually at least pretend to listen to their customers.
Pros: Clean rooms Good location Nice variety of rooms Comfy beds
Cons: Front Desk Staff Housekeeping thoroughness Maintenance Only doing the "Bare minimum"
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Date of stay: August 2021
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This review is for my stay on 12-19-2020 in Room 203. As all Best Westerns are independently owned and operated this review is for this specific location. Upon arrival the inside looks clean and nice, and older woman was friendly at the front counter. After coming into the room I saw crayon drawn all over the ottoman so I took a picture (as I don’t have any kids) so I wouldn’t be held responsible for that. I also kept smelling something foul throughout the room but could not figure out where it came from, so I assumed it was the carpets. At around midnight roughly until almost 4 am, the sound coming from the room above my room was loud thumping. Sounded almost like fireworks or a dog digging, thought maybe it was bad piping? I called the front desk and they said they would take care of it and after 4 am it did seize, but I had already not gotten any sleep so that was a loss. The woman in the morning at the desk was very abrupt and rudely gave us our grab and go Breakfast. When we tried to warm up the breakfast in the microwave in the room we found what the smell had been all night long. Someone’s old, partially moldy food in the microwave. Appetite lost and just decided it was best to leave at this point and check out. I kindly let the front desk clerk know the situation and showed pictures, so again, I wasn’t held responsible and her response was “I don’t know what do you want me to do about it.” I asked to speak to a manager to address the whole experience and was told to fill out this form requesting a call. I’m not only disappointed in the room but also how the situation was handled, considering I was calm, polite and understanding the whole time. I understand things are not always perfect but her eye rolls, deep sighs and lack of help and empathy was unprofessional and unnecessary.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Due to an annual family reunion, we stay at this hotel often. Unfortunately, we felt very let down this time around. We called multiple times before the trip to make sure the pool would be available and were promised each time it was. When we checked in, we were told it was closed 'for maintenance.' We had 100+ temps this past weekend and the Littles were SO looking forward to that pool. We ended up with a room overlooking the closed pool and NO ONE every came near 'maintenancing' that pool. The breakfast staff also continued to close the breakfast room 15 to 30 minutes prior to their posted closing and would get huffy with guests who called them on it and asked for some the food that they'd cleared to return. And to top it off, the king bed was as hard as a rock. It was as if someone nailed plywood to some concrete, laid a sheet down, and wished you a good night. We were very disappointed.
There are some good things about this hotel that has kept us coming back all these years. The king suite is an excellent size for parents traveling with Littles. The kids have room to play, the queen sleeper sofa fits Littles nicely and the jacuzzi tub was wonderful for those nightly baths. The property itself is very clean and they have taken good care to keep it that way. And it's an excellent location: near the outlet mall and Portland, but without the Portland cost. We hope that this wretched annual stay was a fluke,
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Review collected in partnership with Best Western
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The shower had 3 dispensers labeled Shampoo, Conditioner, Body wash and all 3 were completely empty. I'm an avid runner and was completely sweaty when I tried to shower before a business meeting and found there was no needed products. This was totally unacceptable after spending $115 on the room! I notified the front desk and the Gal nodded her head and shrugged her shoulders.I also sent a message to BW and zero response. I will not stay at any BW's again. Terrible Customer Service!!!
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, General Manager at Best Western Woodburn
Responded 10 Mar 2021
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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As I have now discovered in reading other reviews, the Best Western in Woodburn OR, does not take COVID seriously. The front desk person wears her mask below her nose. When asked to lift it, she angrily said she has asthma. I suggested she wear something to indicate that so she wouldn't be challenged which only made her angrier. She actually called my room to ask me "what my problem was". One of the 2 men at check out the next morning also, had his mask down. I called a day later to get the manager's name and the original staff person answered the phone. She shouted at me calling me "rude" over and over. She ended with telling me that "if you are so old and delicate, just stay home". BTW, the door to the room sagged so much that the key was very difficult to use and we could not use the dead bolt at all. Staff seemed pretty uninterested in that too. Good luck if you stay there!
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay at this property frequently when I travel to the area for business. I have found it to be generally clean and kept up well, and now that breakfast is being offered again, I enjoy staying here as much as any other spot that offers a government rate room. Employees are generally friendly and helpful, and I landed a room upgrade somehow on this trip, which was a nice perk. Not to look a gift horse in the mouth, but I did note that the jets in my bathtub did not function, for whatever that's worth, but I still really enjoyed having the nicer room. Fitness room is also open again, and while there isn't a ton there, it beats having to jog outside as the weather starts to become unfavorable.
Gem of the property is the breakfast room employee, Angelica, who takes exceptional care of the guests starting their day with a warm meal.
Downsides of the property: Freeway noise from I-5 can be a little much if you're on that side of the property and aren't the type who can tune it out, and the pillows provided are TERRIBLE. Do yourself a favor, and bring your own. Also, I always seem to find myself sharing a wall with, or getting the room beneath couples who seem to be on their honeymoon; I guess Woodburn is an exotic place for folks to visit and... celebrate(?).
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a great place. We stayed one night. Our room was really large, comfortably laid out, and very clean. The staff was super friendly and helpful. The breakfast was the full deal.....hot breakfast with all the other side dishes you'd want. A little road noise, but no big deal. We totally enjoyed our stay and it was worth every penny.
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for your question. The closest restaurant within walking distance to the hotel is Denny's, they have a full lounge are open 24 hours. A short drive there are a few sports bars, and across the highway by the outlet mall is Elmer's, Red Robin, and a Sushi Restaurant. There are multiple Mexican food places and a really nice mom and pop type place a short drive from the hotel.
Good Morning,
For a fee there is a shuttle company that stops at the hotel property. It runs every 2 hours. For more information call Hut Shuttle at 503-364-4444. Thank you.
There are more places to choose from in the Woodburn area.
PRICE RANGE
₹8,904 - ₹10,806 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western woodburn hotel woodburn, woodburn best western
LOCATION
United StatesOregonWoodburn
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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