The breakfast was very good. Parking good and room was clean. Didn't get to use pool or hot tub due to weather. Staff were friendly and helpful. The price really jumped for the weekend. This motel is located right next to a Denny's restaurant, which we did use for supper. Had good service and food.
I normally don't stay at many Best Western properties because a lot of them are outdated. But I was actually surprised how this property is keeping up. I look at all reviews before picking a location but with it being Woodburn, OR - a small town outside of Salem, OR, you don't have many options and the Best Western had the better reviews. Yes, the property is old, but well kept. The lobby was large, clean, and standard with a western theme. The front desk has your standard COVID shield and I saw all employees wearing masks so I cannot agree with previous reviews. Upon checking in, I was quickly greeted by Daniel. Check-in is generally 3 PM but Daniel was nice enough to allow me a room after checking with Housekeeping that a room was available. While Daniel was checking with Housekeeping, a lady came out of the office, whom I learned her name is Dani, greeted me kindly and continued to inform me about the hotel procedures. Dani informed me that due to COVID, for everyone's safety, housekeeping would not service my room for the 3 days I was due to stay with them, but I was welcome to request additional towels, change of towels, and change of trash. Daniel returned to the state they had a room for me to check-in early. I was informed that breakfast was limited to "Grab-N-Go" bags due to COVID which came with a bottle of water, an apple, and a muffin and I could choose additional options of orange juice, apple juice, bagel with cream cheese (prewrapped), Jimmy Dean McMuffin either sausage and egg or egg and Canadian bacon, or a bacon and egg burrito. I was pleased with the options. Not a hot breakfast but better than nothing. They also serve hot coffee behind the front desk in the morning too which I can say is much better than the coffee in the room. I stayed in room #119, a king standard room. Pictures uploaded. I was not displeased with the room. Carpets were not stained or torn. Microwave and fridge were your basic hotel standard, clean and no items left behind in them. The bathroom was clean and a standard hotel bathroom. Lights, phone, and alarm clock all in working order. The TV was a little small but worked. The Wave cable and internet were my only issue. My TV went to a black screen and said, "Interruption in service" I called the front desk and spoke with Sharon who quickly came and fixed it and was supper apologetic though it wasn't her fault. Overall, for a small-town hotel, this was a great pick compared to the other options in the area, Supper 8 and La Quinta. The staff is great. Yes, they are next to I5 and they put everyone on the east side of the hotel which is the furthest from I5 but you do still hear traffic. If I am back in town for work I WILL come here again.…
Great staff! Very nice and helpful. I was greeted by a very friendly, professional woman at the front desk. The motel is clean, and the rooms are too. It is easy to get to off the freeway and there is plenty of parking.
Not sure why the room was more expensive just 20 miles down the road. We usually stay at The Wilsonville location, but they were booked. We were a little surprised there were no vending machines in the hotel. Had to go find a convenience store to get something to drink.
This property provided an excellent value for travelers wanting to visit areas between Portland and Salem, very clean and provided a full breakfast each morning. Beds were a little hard and pillows are standard for lower end properties.
Upon arrival I was not acknowledged that I was even there. Not recognized for elite status. Not thanked.Asked for upgraded .None😕 Stuck on 3rd floor. No parking near by. This ok if you just need to shower and asleep and. But thats it. No vending machines or snacks to buy. You have to go to Walmart or another store away from the hotel
We needed a place to stay for my daughters graduation. The best Western in Woodburn was close to the celebration. Everything was cleaned to a high standard and although I prefer a softer mattress, the bed was comfy and we are able to get a good nights rest.
Wanted to shop at the Woodburn Outlets on our way from Medford to Seattle. We stayed one night at this Best Western hotel. It was convenient, comfortable beds, clean room, good breakfast, friendly staff. Would recommend!
Housekeeping took my bracelet that I Forget in the bathroom on the counter. I called about it and the said the housekeeping didn’t find it which is a lie when it was out in the open on the counter. I will be taking this further
The team was wonderful. Every point of contact with the staff was exceptionally kind and friendly. I had spoken with the reservation person a few days prior to my stay to confirm that I would be traveling with two cats, and to request a first floor room if possible. When I arrived my room was already assigned, and check in was fast and welcoming. The breakfast room attendant was also very welcoming and cheerful. A lovely stay! Thank you.
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