Hilton Garden Inn Wilsonville Portland
Hilton Garden Inn Wilsonville Portland
30800 SW Parkway Avenue, Wilsonville, OR 97070
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Avg. ₹14,609 /night, 1/16 - 1/17
₹21,611
per night
₹16,295
per night
₹10,979
per night
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About
#3 of 7 hotels in Wilsonville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
We're off I-5, just north of the Willamette River and down the street from Memorial Park. Shop tax-free at the Woodburn Premium Outlets or head for downtown Portland - both are 20 minutes away. We have comforts covered with a restaurant, indoor pool, and sunlit conference space. Enjoy a cocktail in our bar and ask our staff about Oregon Wine Country tours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Hiking
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Patio
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Quiet
Languages Spoken
English
Location
30800 SW Parkway Avenue, Wilsonville, OR 97070
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Portland Intl Airport
34.9 km•
See all flights
Car Hire
61 Restaurants
within 1 kilometer
Reviews
Traveller rating
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- 66
- 23
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- 23
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Detailed Reviews
Hotel's Favourite
I love this hotel & will stay here again. I wish I could give the five star glowing report this time that I gave last time but unfortunately I can’t. This time our room was either not cleaned or only partially cleaned & housekeeping got side tracked. I called to get some wash cloths & before housekeeping got there I noticed our bedspread & pillows were covered in dog hair, I found a steak knife covered with dried steak sauce on top of the cabinet & the desk was covered with sand from what I assume was the River. This hotel is usually so clean you can feel it as soon as you walk in so this was disappointing, disgusting & surprising. I won’t let it deter me because this is the first experience we’ve had like this at this property but we will see going forward. The restaurant here is very nice and the food has always been exceptional. I do highly recommend this property.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have found our new home away from home. As we go to the Portland metro area at least once a month Hilton Garden Inn Wilsonville is our new favorite spot! We used to stay downtown however with all the recent debacle that is Portland, this hotel offers 5 star service at a three star price and is in an incredibly SAFE location.
The rooms are large, clean, modern with plenty of work space when we need to work remotely. Additionally, the front desk manager Katie is tops in customer service. The staff in general is great and always offering anything we may need during our stay wether its drink ware for our own bottle of wine or extra towels and wash clothes, everyone is super accommodating.
The restaurant has a nice selection of both dinner and breakfast, plus a full very well stocked bar for dine in, take out or take up to your room. The grounds are spotless and most important the beds are comfortable.
We love the location as it is just before hitting the bad traffic into the metro area so its an easy in and out and a great central location for getting around either on I-5 or 205.
We can't say enough nice things about this new, modern HGI. We love it!
The rooms are large, clean, modern with plenty of work space when we need to work remotely. Additionally, the front desk manager Katie is tops in customer service. The staff in general is great and always offering anything we may need during our stay wether its drink ware for our own bottle of wine or extra towels and wash clothes, everyone is super accommodating.
The restaurant has a nice selection of both dinner and breakfast, plus a full very well stocked bar for dine in, take out or take up to your room. The grounds are spotless and most important the beds are comfortable.
We love the location as it is just before hitting the bad traffic into the metro area so its an easy in and out and a great central location for getting around either on I-5 or 205.
We can't say enough nice things about this new, modern HGI. We love it!
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Date of stay: March 2021
Value
Location
Service
Room Tip: ask for a corner room if available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 8 Mar 2021
Dear 2021 Traveler We are excited to be your new home away from home! Thank you for sharing your stay experience, I know that this will help others as they look at our property as an option for their next stay. I appreciate the kind words about our staff and Katie. I know that it puts a smile on their faces knowing that they made a difference. We look forward to see you next month. Kindest regards, Melizza Inocencio General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was very accommodating to our needs. The room was very comfortable, clean and modern styling. Location was easy off and on freeway, many places to eat and explore in the area. Breakfast was good. With covid-19 some amenities were not available, but I think they did their best to overcome the situation. We will definitely stay again in the future. The whole place was very clean inside and out.
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Date of stay: February 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 15 Feb 2021
Dear U2Travelmore, Thank you for taking the time to post a review. We are so happy that you enjoyed you time with us and appreciate the kind words. I will share this with my staff. I know how much it means to them that they made a difference in your stay. Kindest regards, Melizza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was hoping this hotel would be a good fit for me since my daughter recently moved to the area and I’ll be visiting often. However, I will not go back to this hotel again. My first room was on the second floor. The hallway smelled like vomit and my room smelled like mildew. The “courtyard view” looked upon another roof and all the ducting, pipes, etc. There was something unidentifiable smashed into the rug next to one of the beds, a piece of the paneling was falling off the wall between the beds, there were ants in the bathroom and the AC was loud. I called shortly after entering the room to see if I could change to another room. The desk person didn’t seem to believe me and told me there wasn’t much they could do. They said since I had entered the room they would have to have someone re-clean it (funny, since it felt like no one had cleaned it in the first place) and that was a huge inconvenience for their staff. I really wanted to leave but felt stuck and resigned to stay there for that night or until I could figure something else out. The next morning as I was about to take a shower I noticed a big green and red booger! I called again to let them know what I found in the shower and asked if any options to move were available now. They said yes and I moved to the third floor. This room was a lot better and I thought I’d give this place another chance. However, that night at 2:00 am some guests were playing basketball and partying outside, below my window. It went on for a long time. I’m guessing someone finally complained, or they just tired out. It was crazy that it was allowed to go on for so long in the first place. Also, I scheduled a room cleaning (they won’t clean rooms unless you schedule it because they’re short staffed) and no one ever came to clean. I finally left a day early. I was supposed to be there 4 nights, but only stayed 3. Overall, lousy customer service, dirty, and expensive.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 6 nights due to damages from a ice storm. Hotel was unexpectedly overwhelmed with guests is why I'm assuming daily room service was wasn't done but the staff was graciously helpful when asked for towels and other amenities for the room. Front desk staff was exceptional personnel and pleasantly understanding.
Room was clean and quiet. The only issue was the poor lighting as the room was very dimly lit. Didn't utilize the restaurant mostly because of the abbreviated menu due to the virus issue.
Good hotel and i recommend it as the best in Wilsonville.
Room was clean and quiet. The only issue was the poor lighting as the room was very dimly lit. Didn't utilize the restaurant mostly because of the abbreviated menu due to the virus issue.
Good hotel and i recommend it as the best in Wilsonville.
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Date of stay: February 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 24 Feb 2021
Dear Whynot4382, We were happy to be your "port in the storm". We did our best to accommodate all our neighbors who found themselves without power or water during the ice storm. We appreciate the rating and the feedback, especially about the staff and the lighting. In regards to daily cleaning service, during COVID, for safety and limited exposure the protocol is service is done every 3 days unless otherwise requested. I love that you called us the best in Wilsonville and thank you for the recommendation. We look forward to having you check out our restaurant now that we are able to open up more of our indoor dining. Kindest regards, Melizza Inocencio General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Hilton garden inn for a short stay to shop for a vehicle, take a fly fishing lesson and gorge ourselves at In and out burgers.
What a pleasant surprise this hotel was.
Front desk agent Mariano was very accommodating to my intricate needs on the phone as well as in person.
If you stay at this hotel, make sure to ask for April in the restaurant. WOW!!! April was nice, very efficient, and seemed like she enjoyed being at work doing her job. In today's environment, that in itself was a positive act of kindness on her part. The hotel was clean, the pool was soothing, and the whirlpool was open and spectacular.
Ask for a room not facing I-5 and you won't hear a thing.
What a pleasant surprise this hotel was.
Front desk agent Mariano was very accommodating to my intricate needs on the phone as well as in person.
If you stay at this hotel, make sure to ask for April in the restaurant. WOW!!! April was nice, very efficient, and seemed like she enjoyed being at work doing her job. In today's environment, that in itself was a positive act of kindness on her part. The hotel was clean, the pool was soothing, and the whirlpool was open and spectacular.
Ask for a room not facing I-5 and you won't hear a thing.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Stay on the opposite side of I-5 if you want quiet, peace is included in the price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 27 Jul 2021
Dear notsure2019, What a wonderful shout out to Mariano and April. I will share this with them. They are both great people and do their best to make a difference in your stay. They do both enjoy working here and we love having them here. I appreciate the review and the recommendation and I know it will help other travelers as they look into staying at our hotel. We look forward to having you back again soon. Kindest regards, Melizza Inocencio General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During Covid-19 traveling to a hotel is scary. Discovered this Gem through Google search. Was pleased with the location (conveniently off I-5), the lighting, cleanliness and friendliness of the lady serving the front desk!
Google search gave me a great rate for a King Size Bed, which they honored with a MOB/Hearing room. The room was well designed and above my expectation!
For a weary traveler a welcome refuge !
Thank you for making my stay enjoyable. I have since recommended to my family and friends this Gem!
Google search gave me a great rate for a King Size Bed, which they honored with a MOB/Hearing room. The room was well designed and above my expectation!
For a weary traveler a welcome refuge !
Thank you for making my stay enjoyable. I have since recommended to my family and friends this Gem!
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: Use Google Search
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 30 Mar 2021
Dear Beth, We are glad that you found us and you enjoyed your stay. I love that you called us a "Gem", made me smile while I read it. I appreciate that you share your experience here on Trip Advisor and that you are recommending us to your friends and family. We look forward to your next visit with us. Kindest regards, Melizza Inocencio General Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked the AARP Family Fun Rate directly from the hotels website which stated that it includes free breakfast, free premium Wi-Fi and late checkout. I paid a higher rate for this compared to the usual AARP discount. When I received my bill after checking via the app, out there were no credits on my bill for the 6 days we had breakfast there or the 1 day I chose Premium Wi-Fi when I logged in. Thank goodness I didn’t choose that for the rest of our stay because they didn’t credit that either. I called the next day to inquire about it and they told me they don’t have free breakfast there. Why would that rate be available on Their website if it wasn’t going to be honored? I called the hotel twice and Hilton Honors also, with no one wiling to honor that rate and then saying they knew nothing about that rate. I am sure I was not the only person that booked this rate and was not credited. I have been a Hilton customer for many years and now I may never stay at one of their hotels again.
Extremely disappointed!
Extremely disappointed!
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a diamond member with Hilton and used to always try to stay in Downtown Portland or immediate metro area in the past until I discovered this particular Garden Inn. It’s pretty much smack dab in the middle of getting to Portland and Salem. Very convenient. Beautiful, newer hotel with great furnishings and a sleek modern look. But as usual with Hilton hotels, the staff are the best and the staff here are what keep me coming back and staying here when I’m in Oregon (about 3-4 times a month). Kim and David were the staff during my stay this time and their name tags both said “In Training”, however they both carried themselves in a way that made it appear they had been here for years. Courteous, friendly, prompt. Everything I expect when staying at a Hilton brand. The cleaning staff are equally amazing as my room has always been spotless and they are available and ready to help should any needs arise. I’ll be continuing to choose this location in the future.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 1 Mar 2022
Dear FireSlayer 503, It was a pleasure to meet you today and thank you so much for the wonderful review. I will share this with Kim and David and post it on our shout out wall! I know that they will be happy to know that they are making a difference in your stay. I will also let the Housekeeping team know how much you appreciate what they do and they are always happy to help whenever they can. I am very fortunate to have an amazing them and very grateful for all they do to ensure all our guests feel welcome and at home when they stay with us. We look forward to your next visit. Kindest regards, Melizza Inocencio General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff lie to us when we made the reservation claiming that it was RV parking in the restaurant was open which turned out to be a big fat lie. The staff member we had to deal with on Sunday night could care less what we needed and what we were told. She claims she had no way to contact the manager to determine what to do so she did absolutely nothing except give us a room key.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melizza Inocencio, General Manager at Hilton Garden Inn Wilsonville Portland
Responded 17 Jul 2021
Dear 38hald, My apologies, it appears that the person you spoke to was from Central Reservations and you were misinformed. Our parking lot is not designed to accommodate RV parking and my team member know this. We do from time to time have a guest pull up in one and we do our best to direct them to some parking spots in the back that their vehicle may fit into. If you left your name and phone number with the Front Desk, I would have been more than happy to contact you on Monday discuss the situation. Again, my apologies for the inconveniences and I appreciate your business and wish you safe travels. Kindest regards, Melizza Inocencio General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Use the app to check in prior to arrival and choose a room not facing the freeway. "Read full review
"The hotel is on the interstate, so noise is part of the package. However, the hotel is well builtand sound proofing was incorporated, thus is traffic nice is minimized. "Read full review
"Don't prepay for breakfast. It looks like a great deal but you have a very limited menu and we actually wanted something different. "Read full review
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PRICE RANGE
₹10,460 - ₹14,177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn wilsonville hotel wilsonville, best western wilsonville, wilsonville best western
FORMERLY KNOWN AS
Quality Inn Wilsonville
LOCATION
United StatesOregonClackamas CountyWilsonville
NUMBER OF ROOMS
118
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hilton Garden Inn Wilsonville Portland
Which popular attractions are close to Hilton Garden Inn Wilsonville Portland?
Nearby attractions include Memorial Park (0.9 km), Town Center Park (1.0 km), and Sewn Loverly (0.6 km).
What are some of the property amenities at Hilton Garden Inn Wilsonville Portland?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Wilsonville Portland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Wilsonville Portland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Wilsonville Portland?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Wilsonville Portland?
Conveniently located restaurants include Dar Essalam, Oswego Grill, and Ram Restaurant & Brewery.
Are there opportunities to exercise at Hilton Garden Inn Wilsonville Portland?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Wilsonville Portland located near the city centre?
Yes, it is 1.0 km away from the centre of Wilsonville.
Are any cleaning services offered at Hilton Garden Inn Wilsonville Portland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Wilsonville Portland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Wilsonville Portland offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.