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BEST WESTERN Resort at The Mountain, BW Premier Collection

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BEST WESTERN Resort at The Mountain, BW Premier Collection
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698 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Reviewed 3 days ago NEW

I just stayed at the Resort for 2 nights as part of a Christmas gift from my partner. Overall, our stay was fine, nothing horrible to report. However, I would not likely stay here again. Our room was a minute or two drive further down the road, which meant we had to drive to eat breakfast, use the workout facilities,...

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Helpful?
Thank Cooper W
Damascus, Oregon
Reviewed 3 days ago NEW

Bought a Groupon and had High Hopes. Lots of snow, beautiful setting. Hazardous sidewalks and parking lot. Ridiculous really for the area and season. (January) Staff at front desk ok. Not professional looking, sometimes NO one there. Huge fireplace in lobby sat cold "a fan has been broken so we can't use it". Our room was not vacuumed (bobby pin,...

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Helpful?
Thank Madrone T
Seattle
Reviewed 2 weeks ago

I can't say enough about how fantastic this hotel is! Thanks for making our memories positive. The staff went above and beyond and my parents got an upgrade for their anniversary! THANK YOU! The rooms were spacious and very quiet. The breakfast in the morning was so impressive! Yummy!

Review collected in partnership with Best Western
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Helpful?
Thank SeattleMoyers
Salem, Oregon
Reviewed 2 weeks ago

I booked a work retreat/ conference at the resort at the mountain this year. We attended in 2014, and had the most incredible experience, so I was very excited to return. Booking the resort was painless—Tami was very helpful and accommodating to changes, and had great communication. I was certain we were in good hands, and my team was thrilled...

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Helpful?
Thank Jen8lb7
BestWesternHotels, Corporate at BEST WESTERN Resort at The Mountain, BW Premier Collection, responded to this review

Hi Jen8lb7, Thank you for taking the time to leave feedback and bring these issues to our attention. We will follow up with the hotel and share your feedback with them. We hope you do give us another chance when you're in the area. -Best Western Hotels & Resorts

Oregon
Reviewed 3 weeks ago via mobile

An older resort mostly updated in a beautiful setting. Big fireplace rooms overlooking a pretty, treed pool, spa complex. A recent management change to Best Western has added a big breakfast included with the room. The restaurant and bar is quite good. Be sure to venture to the golf course - which is in a really beautiful setting with a...

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Helpful?
Thank cheap_trav_gal
Kent, Washington
Reviewed 3 weeks ago

This is a nice property that could be great, even excellent, but it isn't. The problem is staffing levels way below minimum. Starting with check in, it took over 20 minutes as there was only one receptionist working on Saturday afternoon. This after being previously turned back at 2:30 PM, because the guaranteed check in time is 4 PM (pretty...

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Helpful?
Thank Zbigniew T
BestWesternHotels, Corporate at BEST WESTERN Resort at The Mountain, BW Premier Collection, responded to this review

Hello Zbigniew T, Thank you for taking the time to leave feedback. We appreciate the nice comments about the hotel itself, but thank you for bringing the service issues to our attention. We will follow up with the hotel to ensure every guest receives superior customer service. -Best Western Hotels & Resorts

Hillsboro, Oregon
Reviewed 4 weeks ago

We stayed this resort every time we visit Mt. Hood. We are not big skiers, what we are looking for is a romantic getaway stay by the warm fire place. So this place meets our needs. Pros, ** Good location It's 20 minutes away from Government Camp and about 35 minutes from Timberland Lodge. There are a few restaurants and...

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3Thank Venus S
Madras, Oregon
Reviewed 29 October 2016

I've always seen the signs to the Resort on Hwy. 26 but never drove back to see it. (I had read a review of someone who said it was hard to find? Don't believe it! It was a piece of cake...and there are MANY signs!) Attended a ministerial retreat and was impressed with the very comfortable bed and spacious room!...

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1Thank Denise W
Anchorage, Alaska
Reviewed 16 October 2016

I arrive late and the weather was rainy/cold, so I didn't see much, but the "Croft" rooms in a pet-friendly strip of rooms were very nicely appointed, including single-story rooms with a sliding door into a common but fenced dog-elimination area (about 10 meters by 50 meters). Quiet, peaceful.

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Thank ginfizzzy
Texas City, Texas
Reviewed 3 October 2016

I've book this thru hotels.com so I got charge with taxes and resort fee then upon check in you will be asked for credit card for incedentals $50 which will take few days to be credited back. Upon check out I was check by the hotel with another resort fee. And the lady name Michelle on duty (10/3/16 at 11Am)...

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Helpful?
3Thank Lorela V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Nestled in the western highlands of Mt. Hood less than an hour above Portland, The Resort at The Mountain is a premier Oregon golf, ski & meeting resort. With a unique ambiance, exceptional service, and the natural beauty of national forests and clear running streams, The Resort offers a wonderful array of experiences for couples, families, outdoor enthusiasts and meeting or event groups. ... more   less 

Additional Information about BEST WESTERN Resort at The Mountain, BW Premier Collection

Address: 68010 E Fairway Ave, Mt Hood Golf Resort, Welches, OR 97067-9706 (Formerly The Resort at The Mountain)
Region: United States > Oregon > Clackamas County > Welches
Price Range: ₹ 10,642 - ₹ 13,712 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Resort at The Mountain, BW Premier Collection 4*
Number of rooms: 157
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Also Known As:
The Resort At The Mountain Hotel Welches
Hotel At The Mountain
Resort At The Mountain
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Resort at The Mountain, BW Premier Collection staff and other travellers.
6 questions
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Monticello
over a year ago

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Questions? Get answers from BEST WESTERN Resort at The Mountain, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with good internet (ours was excellent, other guests reported weak WiFi access)”
 of 5 bubbles ZbigniewT, 28 Dec 2016 | Read review
“Ask for a 2nd floor room when you check in. You could hear the upstairs neighbors at the 1st floor rooms”
 of 5 bubbles VenusS389, 20 Dec 2016 | Read review
“Croft rooms for pets”
 of 5 bubbles ginfizzzy, 15 Oct 2016 | Read review
“If just to sleep in not worth booking here since its overpriced..”
 of 5 bubbles LorelaV, 3 Oct 2016 | Read review
“This place is located in a park. There are no bad views.”
 of 5 bubbles DonA22, 25 Sep 2016 | Read review
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