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Comfort Inn Columbia Gorge Gateway

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Comfort Inn Columbia Gorge Gateway
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204 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Bountiful, Utah
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 October 2016

We had an excellent stay at this hotel. The staff was great, especially Quinn! He was more dang fun; I had a good time joking with him both when the reservation was made and upon check in. The room was clean and quiet. I was a little skeptical with it being next to a small airport but it wasn't an... More 

Helpful?
Thank foto_monkey
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Well, "more dang fun" is a very nice result of welcome indeed :). Thank you for making the time to write, and I have already sent Quinn a note of appreciation for making you feel at home with us. We should have plenty of parking for a space for everyone - my apologies for the multiple-space parkers, and if you... More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

The room was clean and comfortable. It had everything we needed. The desk staff was very friendly and welcoming and in fact, when I mistakenly gave her $5 asking for 16 quarters for the laundry machines, she chased after me and returned the extra dollar. The self-serve breakfast was fine and there were cookies and soup in the afternoon. It... More 

Helpful?
Thank Brian G
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you for staying and making the time to review, Brian! I am always most glad when we get the high marks we aim for on welcome and room - those two things are priority one front of the house and back, and I appreciate you mentioning it. Troutdale is lovely, isn't it? Hope you got the time to enjoy... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2016 via mobile

Check Out Time is at 1pm. Sign on door says "Do Not Disturb". Maid knocks on our door @ 9:45 am waking us up telling us (in broken English)to check out. We tell her we are still sleeping and are not ready to check out. She knocks again 30 minutes later and we tell her the same thing and call... More 

Helpful?
Thank Da M
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Please accept my personal regrets for this - it is not okay, and I have followed up with the GM to reinforce that, yes, Do Not Disturb means just that. 1:00 checkout is only a plus if we leave you alone until then : ). As I can't identify your reservation to make sure we got you taken care of,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

We stayed there for one night and had our vehicle window shattered and some items stolen. We were not notified by the staff until we checked out and were in the parking lot and noticed the shattered window. Upon returning to the front desk to notify them, they handed us a business card of the local sheriff's office and told... More 

Helpful?
1 Thank Peggy N
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Peggy, I am so sorry this happened while you were here, and apologize for the lag in management response. I see that we did get you taken care of, and we have corrected the lack of notification with our front desk team. While they are rare, we are always distressed when a guest's car is broken into during a stay... More 

Level Contributor
3 reviews
Reviewed 10 September 2016

This was a few minutes from Portland PDX airport and set us up easily to begin our tour east along the Columbia River Scenic Highway. It's just the basics but was clean, well organized, with frendly helpful staff. They served hot soup and chocolate chip cookies later in the afternoon, although we decided to go out to a local place... More 

Helpful?
Thank Betsy W
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Glad you felt welcomed and got to one of the great restaurants in town! We certainly have at least our fair share here in Troutdale : ). Thank you for staying with us and making the time to write, and we look forward to having you back the next time you're this way. All the best, Loree loree@lodgingmgmt.com More 

Yorkville, Illinois
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2016 via mobile

The hotel was very clean. Great staff and complimentary breakfast was great. They also make cookies at 5pm, which is a convenient snack at night. Good location to stay if you are visiting the Columbia River Gorge area. Not far from downtown Troutdale, a very quaint, little town.

Helpful?
Thank Gibbit123
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Most glad that you enjoyed both your room and breakfast, and were well welcomed. Nice to have that fresh-baked cookie in the evening, isn't it? It is certainly a bonus for us that Troutdale and the start of the Historic Columbia River Scenic Highway (it turned 100 this year!) is just two lights up the hill. Great restaurants and galleries... More 

St. George, Utah
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2016

Clean, comfortable, but a bit pricey - probably due to location. Troutdale seems to be a tourist town. The hot breakfast was average with several options and all seemed fresh, but we especially liked that they started at 6am so we could get on the road before the traffic.

Helpful?
Thank Carole A
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you staying with us and for making the time to review, Carole! Yes, Troutdale definitely has a very high percentage of tourist traffic year round, with being the Gateway To The Gorge and the last stop before you're in the midst of waterfalls and rivers and general loveliness : ). June through August and into September is high season,... More 

Boynton Beach, Florida
Level Contributor
381 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 3 August 2016

The hotel was perfect and everything you would expect from a Comfort Inn. It was comfortable, clean, and spacious. Breakfast was complimentary and included waffles, eggs, sausage, cereal, pastries and toast. We had a pleasant short stay. Everyone we crossed paths were friendly and accommodating.

Helpful?
Thank Lenore R
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

"Perfect" would be exactly the expectation :) - glad you enjoyed your stay with us, Lenore, and that we welcomed you well. Breakfast is great, isn't it? We look forward to having you back in our house again the next time you're this way, and appreciate you making the time to write. All the best, Loree loree@lodgingmgmt.com More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2016 via mobile

Great Motel. Very close to The entrance of the Columbia River Gorge and the waterfalls.The staff was friendly and professional. The motel was easy to find. It was also modern and very clean. Would most definitely stay here again.

Helpful?
Thank John G
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

So very glad you enjoyed your stay with us :) and thank you for making the time to review and share your experience. The Gorge is beautiful, I'm so glad you had the time to get out into it. We shall look forward to seeing you the next time you're this way! All the best, Loree loree@lodgingmgmt.com More 

Coquitlam, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 July 2016 via mobile

This was my second time back to The Comfort Inn in Troutdale. My husband and I came here a few years ago and were so impressed with the little extras and the great customer service we wanted to come back. Rooms are clean and well kept and have all the amenities like ironing board, iron, fridge, microwave, hair dryer, coffee... More 

Helpful?
1 Thank shoelvr72
Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you for returning to us and making the time for such a comprehensive review! The best feedback we can get is when a guest comes back because of a prior experience with us, and it's appreciated. Thank you for noting the rotation of the meat and eggs! - we have a lot of guests who stay with us for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Inn Columbia Gorge Gateway! Our hotel is located 10 miles east of Portland International Airport at the gateway to the Columbia River Gorge National Scenic area featuring majestic Multnomah Falls. Activities and wonders abound in this land of rugged cliffs, sweeping vistas and cascading waterfalls. Start your morning out right with our complimentary hot breakfast including meat and eggs, biscuits and gravy, fresh waffles, plus a great selection of breads, cereals, muffins, yogurt, juice, and fruit. Spend your day hiking the Gorge, enjoying great food and shopping in Troutdale and on the river, or just relax and enjoy the day with a stroll by the Sandy River. Spend your evening wine tasting at McMenamin's Edgefield, featuring three restaurants with an onsite distillery, winery and a brewery. All of our guest rooms include a microwave, refrigerator, coffee-maker, and iron and board. We are a pet friendly facility and will be happy to give you directions to the best places to take the pup for a romp. Our pet friendly rooms are maintained to the same high standards as our pet free rooms. To keep you connected we offer free wireless high-speed Internet access and a business center in the lobby. Looking forward to having you in the house soon! ... more   less 

Additional Information about Comfort Inn Columbia Gorge Gateway

Address: 1000 Northwest Graham Road, Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
Region: United States > Oregon > Troutdale
Price Range: ₹ 5,864 - ₹ 9,137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Columbia Gorge Gateway 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Portland - East Hotel Troutdale
Holiday Inn Express Troutdale
Holiday Inn Troutdale
Troutdale Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Columbia Gorge Gateway staff and other travellers.
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Questions? Get answers from Comfort Inn Columbia Gorge Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor kings are very nice.”
 of 5 bubbles A1521AXdavidb, 13 Jul 2016 | Read review
“They have a back entrance close to parking which made it easier to bring pets in to hotel”
 of 5 bubbles suerA5458CG, 25 Jun 2016 | Read review
“It's very peaceful.”
 of 5 bubbles maribelc104, 22 Jun 2016 | Read review
“There are several excellent restaurants in the area. We used TripAdvisor's Best Restaurants as a guide.”
 of 5 bubbles Alamo341, 11 Apr 2016 | Read review
“third floor quieter”
 of 5 bubbles joannk647, 1 Apr 2016 | Read review
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