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Extended Stay America - Portland - Tigard

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Extended Stay America - Portland - Tigard
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111 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Los Angeles, California
Level Contributor
3 reviews
Reviewed 30 October 2016

Who wants to stay at a hotel where they are power washing the building just outside your door? Do you know now LOUD a professional power washing machine is? We were forced to endure HOURS of it. Management moved us to another hotel, but we feel the hotel should not be renting its room where such noisy projects are taking... More 

Thank Darryl R
Talent, Oregon
1 review
Reviewed 3 October 2016

From check-in until the end of our stay, the problems got progressively worse. The exterior was littered with dog poop, chicken and rib bones, which no one ever seemed to pick up. Our unit faced a muddy patio with a broken barbecue and a table with empty beer bottles and cigarette butts covering the ground. The room smelled of Indian... More 

Thank frequenttraveler916
Renton, Washington
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016

I stayed here for business. The room smelled like cigarette smoke even though non smoking (can tell used to be a smoking room). This had a kitchenette in it however, ALL untensils, dishes, etc were not in the room, had to circle items wanted and they bring to your room. This room was reserved and paid for by the company... More 

Thank boomer1960
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your experience was not enjoyable. In response to your feedback, I am going to conduct a training session with our front desk staff on the importance of customer service and how to correctly respond and assist guests. I really appreciate you bringing this... More 

1 review
Reviewed 24 August 2016 via mobile

This is a $79.99 hotel. Wouldn't pay any more than that. Better options at $80-$100 within .5 mile. No gym. No breakfast. Slow wi-Fi. Right next to freeway. Not very clean. Nothing you can walk to. Must have rental car.

Thank TRavelingguysty
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay with us was not enjoyable. In response to your feedback, I will look into these issues and forward them to our corporate office. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More 

Seattle, Washington
1 review
Reviewed 22 August 2016

Hotel doesn't looks bad from a distance, but upon getting closer you notice the overflowing garbage, cigarette buts littering the parking lot, and the walkways covered in unknown stains. by the way... I'm a young professional fresh out of college and my company put me up in this hotel for the summer... i read the bad reviews online upon finding... More 

Thank jhonsonril
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your room was not up to our cleaning standards and that it was not cleaned at least once a week on a regular basis. To ensure that a situation like yours doesn't happen again, my team will be retrained on the proper way... More 

Level Contributor
1 review
Reviewed 22 August 2016

Stayed at Extended Stay in Everett WA. NEVER stay there again and I mean not EVER. I will sleep in my frappin' car first. 1) Check-in and there are no exceptions even if you have a reservation is at 3PM. Ostensibly this is because they need time to clean the rooms (ROFLMAO...) so this means that if you have been... More 

Thank Debby B
Eugene, Oregon, USA
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 August 2016

I stayed at this hotel in August 2016. I bid on Priceline and this was the winner - unfortunately. When I arrived at 9pm to check-in to my prepaid room, the lobby was empty. After 15 minutes of waiting, I called the emergency number and finally a worker came and told me that my room wasn't ready and that she... More 

Thank AndiM74
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. I will personally inspect every room to ensure that this does not happen again in the future. We continually work to improve our hotel, so I really appreciate you providing us... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2016

First and probably my last stay at an Extended Stay. Dirty property. Was greeted by trash and sticky substance at my front door. Was uninformed about construction going on. Should have done my research.

Thank Mackowiecki
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were not made aware of the construction that is happening on our property and the uncleanliness of our grounds. I will speak with our maintenance staff to ensure that the property is kept in better shape and to ensure this... More 

San Diego, California
2 reviews
Reviewed 5 July 2016

I have stayed with this chain before but this had to be the dirtiest room I have had, the freezer had rust in it and the stove had food still on it. The staff was great but the hotel itself needed a DEEP appliance/furniture overhaul, to give them credit they are remodeling but I would fire the construction company, they... More 

Thank Antonio A
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

Your review for our hotel was recently brought to my attention. We appreciate the kind comments about the front desk staff, however, we apologize that your room was not completely clean when you checked in. I will be discussing your comments with my housekeeping department to make sure this does not happen again. We continually work to improve our hotel,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2016 via mobile

I stayed here for two nights with my family on vacation. I figured for the $300 I spent for two nights that it would be decent. I was wrong. The room smelled like mildew mixed with urine. There was mildew in the shower. The rooms appear to have been updated in the not too distant past, but I'm assuming it... More 

Thank zeezrom
Manager_11525, Manager at Extended Stay America - Portland - Tigard, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide our guests with all the comforts of home, so I am disappointed to hear that you did not have that experience. I will discuss your comments with the team, and we will retrain our housekeepers to make sure this does not happen again.... More 

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Bathroom (7)
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Management photos: Courtesy of the property manager

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Bathroom (1)
Room/Suite (7)
Hotel & Grounds (1)
Dining (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
Welcome to Homestead Tigard / Lake Oswego. Our hotel is designed especially for longer stays with studio suite rooms featuring a fully-equipped kitchen. Our studio suite rooms provide the comfort and convenience our guests value most including a bedroom area, fully equipped kitchen, dining and desk area. We invite you to view floor plans and take a virtual tour of our Studio Suite and our Deluxe Studio Suite rooms below. Note that the actual room layout may vary slightly depending on bed type. ... more   less 

Additional Information about Extended Stay America - Portland - Tigard

Address: 13009 SW 68th Pkwy, Tigard, OR 97223 (Formerly Homestead Studio Suites)
Region: United States > Oregon > Tigard
Price Range: ₹ 4,977 - ₹ 7,091 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Portland - Tigard 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Homestead Studio Suites Tigard / Lake Oswego Hotel Tigard
Extended Stay America Tigard
Homestead Suites Tigard
Homestead Tigard
Tigard Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Portland - Tigard staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Extended Stay America - Portland - Tigard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you leave lobby with your tote of Kitchen wares.”
 of 5 bubbles boomer1960, 9 Sep 2016 | Read review
“There's no road noise, and I don't often hear the neighbors, so any room should do.”
 of 5 bubbles GTIup, 18 Nov 2015 | Read review
“Don't stay here ever”
 of 5 bubbles 754beckyc, 20 Aug 2015 | Read review
“We loved room 301. back corner (although closer to freeway, not loud and by parking lot with trees for walking dogs)”
 of 5 bubbles 866rachelp, 14 Jun 2015 | Read review
“They said there was free wifi but it didn't work. You could pay another $4 a day for "high speed." Maybe that would have worked. Front desk person complained loudly and angrily about the computer system. Not the kind of welcome I would hope for after a 9-hour drive. She did not offer any help or explanation of anything. Didn't mention breakfast or how to get kitchen equipment. Not at all helpful. No elevator. Difficult for me with disabilities.”
 of 5 bubbles 565elizabetham, 11 May 2015 | Read review
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