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Quality Inn & Suites

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Quality Inn & Suites
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285 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 283: English reviews
Gresham, Oregon
Reviewed 7 July 2016

I have to say this has been one of the best hotel stays I have had in over a year! I travel at least once a month for business and have to say that I felt welcomed and comfortable here. I had been on the road for six hours when I arrived at your hotel, and was exhausted! While I...

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Helpful?
Thank nich2331
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Nich! Wow! Thank you so much for such a great review! I am so happy to hear that our staff made your experience with us stand out much more than a routine hotel stay. It is our goal to not only meet each of our guests needs, but to exceed them. I am so happy that we were able...

Saint Louis, Missouri
Reviewed 6 July 2016

Nice hotel right off the I-5. Clean comfortable room. Quick start breakfast. Friendly staff. Lumpy pillows. Would stay here again if traveling I-5 found it necessary. Close to shopping and many dining options. Handy Mini fridge and microwave and coffee maker in room.

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Helpful?
Thank MNP0000
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for writing a review about your stay. I'm very glad to hear that your trip went well and your stay with us was comfortable. I hope we get to welcome you back again soon the next time you are in the Eugene/Springfield area! All The Best, Alaina Harrison General Manager (541) 726-0465

Central Point, Oregon
Reviewed 30 June 2016

This was a last minute reservation as a place to stay en route to a wedding 35 miles east in the boonies. Generally a great two night stay except the shower whistled in a very annoying manner and finding the motel was difficult because it is hidden between the freeway and a Hilton on the street side. Breakfast very good,...

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Helpful?
Thank Ray T
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your stay with us. We do hear that we are a little hard to find sometimes, but our staff is happy to help guide you over the phone straight into our parking lot. Thank you again for your thoughts about our staff, the quietness of your guest room, and our breakfast....

Reviewed 24 June 2016 via mobile

This is a old looking motel. It has a stale- foul odor throughout. Several spiders found on the bed. Cleaning service let themselves into my room at 9 am stating they thought we had left. They continued to check in on our room a few more times in the following hour. Check out is at 11. Finally left at 10:30...

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Helpful?
Thank Sarah F
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Dear Sarah, I am so sorry to hear of the issues during your stay with us. Please know this is so very far from our standards. We always strive to not only meet our guests expectations but exceed them. Please know I will be sharing your feedback with all of our staff here, maintenance, housekeeping, and front desk to ensure...

los Angeles, United States
Reviewed 18 June 2016

We were greeted by outstanding Front Desk employee Maurice! He is excellent at multi-tasking, and making every customer feel special! This is very rare these days. The rooms are clean but dated, and it is faster to take the stairs once you have your luggage in your room. The rooms are very quiet for being next to the highway. The...

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Helpful?
Thank Miguel H
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for leaving us a review about your recent stay! I am glad to hear that you found our staff, especially Maurice, so helpful and accommodating. I will be sure to share your thoughts with him as well as everyone else on our team, and our owners. Thank you again for sharing. I hope we get to...

Reviewed 12 June 2016 via mobile

I'm a repeat customer of the Quality Inn & Suites in Springfield as I often come into town to visit my family. My most recent visit will stand out in my mind as one of the best stays I've experienced at this hotel. Reason being is that I received exceptional customer service from Maurice at the front desk! He greeted...

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Helpful?
Thank Jecika L
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi J.M.! Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the amazingly kind words regarding Maurice. I will definitely make sure he gets a chance to see these comments. He certainly is a very valued member of the team! We hope to...

Detroit, Michigan
Reviewed 27 May 2016

Everything you expect from a motel when traveling through a city last minute. Lorinda helped check us in later than usual and gave me a good 'local' perspective on things to do. Our room was perfect and I've got a handful of ideas planned for tomorrow thanks to Lorinda. Would recommend to anyone traveling through I-5

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Helpful?
Thank bmicallef
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your travels. I am so glad our staff was able to take care of you when you were in need of some help. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We hope to...

Shady Cove, Oregon
Reviewed 21 May 2016 via mobile

Good price compared to other similar hotels in area. More than just a continental breakfast. Included warm items too such as waffles, eggs, biscuits and gravey, and sausage. Really good coffee. Several juices. Also had several other breakfast items. Room was clean. Bed a little soft. Outdoor swimming pool nice and warm for this time of year. Probably 82 or...

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Helpful?
Thank brnzgodess
Alaina H, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to write a review about your most recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you...

Reviewed 18 May 2016

Very convenient location right off the freeway, yet very quiet. Not upscale , but clean and well maintained. Well worth the price. Additionally, the breakfast was fairly good quality and variety of choices. Employees very pleasant.

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Helpful?
Thank kend624
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for posting a review. We appreciate your support and look forward to your return visit. All The Best, Alaina Harrison General Manager (541) 726-0465

Santa Maria, California
Reviewed 6 May 2016

This is what you'd expect from a modern hotel chain. Decent hot breakfast (with the little waffle-maker thingie), lots of parking, semi-interested front desk. Nice that they have warm cookies going on the lobby counter. Adequate bathroom (although the toilet seat was a little small, if you care about such things). The shower was what you'd expect in a chain...

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Helpful?
Thank Steve B
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Steve, I would like to thank you for taking the time to write a review about your most recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Region: United States > Oregon > Springfield
Price Range: ₹ 5,733 - ₹ 8,258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor north side great”
 of 5 bubbles nickwaynebarrett, 29 Nov 2016 | Read review
“Room 216 is really clean and close to the office. Note: there is no elevator.”
 of 5 bubbles GnJinMX, 2 Oct 2016 | Read review
“love the suites!”
 of 5 bubbles emilyfevinger, 12 Sep 2016 | Read review
“stayed on 2nd and 3rd floors - no issues.”
 of 5 bubbles GetAboutGranny, 3 Sep 2016 | Read review
“There are no elevators, so if mobility is an issue, be sure to request a ground floor”
 of 5 bubbles Dejaceo, 28 Aug 2016 | Read review
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