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All reviews cinnamon rolls indoor pool hop valley jacuzzi tub two nights room was clean free breakfast is gateway mall parking lot within walking distance other hotels check in was a breeze refrigerator and microwave the breakfast area up to date next morning one night stay
With so many other hotels in the nearby vicinity to choose from, my recommendation is - DO NOT CHOOSE this hotel. Way overpriced for the experience - walls and ceiling are paper thin. You will hear everyone beside you, and even worse, every move the...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express SpringfieldResponded 3 weeks ago
Thank you for letting us know about your experience and choosing to stay with us.
First of all, I noticed that you were not impressed with the value for pricing, the quality of the breakfast we served, and the outside noise. It's a...More
We stayed here for 2 nights when we were visiting our daughter. The hotel isn't fancy but the rooms are clean and a reasonable size. The property is quiet which is important to me. The trains that come thru Eugene all night long are problem...More
Very comfortable room and bed. Room was clean and plenty of amenities. Room did lack a refrigerator and microwave. Did not bother me too much as we had other options. Restaurants were in walking distance from this hotel. The express breakfast was adequate. Scrambled eggs...More
Front counter staff are friendly and efficient. There are several restaurants within walking distance. I tried the Hop Valley brewery, which is really good. The furnishings are dated. The walls seem thin as I can hear TV noises and water running from other rooms. The...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express SpringfieldResponded 11 October 2018
Thank you for staying with us and for sharing your experience on TripAdvisor. I am glad to read that you found our location to be convenient. Thank you as well for noting our front desk staff and the customer service they delivered.
This property is clean and has a friendly and efficient staff. The breakfast was quite good for a free breakfast. Our room was a bit smaller than I like but the beds were comfy. It was quiet. The shower had good water pressure and the...More
Located just off I-5 in the Gateway District, the Holiday Inn Express Hotel & Suites is convenient to all Eugene and Springfield have to offer. Whether you are visiting one of our local businesses such as Peace …MoreHealth Riverbend Hospital, Georgia Pacific, Weyerhaeuser or Symantec, perhaps catching an Oregon Ducks football game or just passing through, the Holiday Inn Express Hotel & Suites has all the conveniences you need without the ones you don't! Join us each morning for our 'Still Free, Now Hot!' Express Start breakfast bar featuring fluffy scrambled eggs or cheese omelets, crispy bacon, sausage patties or sausage gravy and flaky biscuits. You will always find the signature cinnamon rolls you have come to know and love and our own 100% Arabica Smart Roast and regular coffee. Be our guest at the Holiday Inn Express Hotel & Suites and experience our warmth and hospitality. You may not leave our hotel any smarter, but rested and ready for a new day are in the bag! Stay Smart. Holiday Inn Express Less
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