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Comfort Suites

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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Roseburg, Oregon
Reviewed 19 September 2015

Everything about comfort suites of Springfield, Oregon is above excellent and all employees went above and beyond our expectations. My mother has cancer and has been in out of hospital at riverbend hospital. The staff of the dinning room were exceptional with customer service and the food was great as well as housekeeping staff. Always clean rooms and service. I...

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Helpful?
Thank Michelle B
Kari P, General Manager at Comfort Suites, responded to this review

Michelle--We are glad to be a bright spot during a difficult time. All of our staff hope for the best with your family in the days and months to come. It is wonderful to hear that everyone, and especially Paul and Sabrina, took such good care of you. We hope your next stay brings you in for happier times.

oregon
Reviewed 18 September 2015 via mobile

Cleanest most friendly hotel I've stayed in a long time. Everything was perfect. For a budget hotel they really go the extra mile. Their employees are so genuinely friendly and appear to like their jobs. You just don't see that in the hospitality industry anymore

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Helpful?
Thank spelkey56
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your review! Our management staff has tried hard to find staff who truly belong in the hospitality industry and have a spirit to serve others. We think it makes all the difference in our guest's stays and we are glad when someone notices their hard work! We hope to host you again soon.

Boise
Reviewed 2 September 2015

We were traveling to be to a funeral the same day and arrived at the hotel a few hours before the check-in time, but Kristin at the front desk, was very friendly and put us in our rooms promptly , without a moment's hesitation. It was great to have a few minutes to freshen up after being on the road...

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Helpful?
Thank GramiJ
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your review! It is nice to know that we were able to help make a difficult day a little easier for you. We hope if you visit again it will be for a happier event!

Seattle, Washington
Reviewed 18 August 2015

We stayed here for a single night during our road trip. We checked in late and there were two friendly personnel on the front desk. We quickly checked in to our room and we realized that it was next to the laundry room and washing machines were on which were causing great deal of noise. I'm not sure how that...

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Helpful?
1Thank O A
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for staying with us! I'm glad to hear that our staff had a chance to find you a room that met your needs after the first one wasn't a good fit. We always appreciate when guests speak up so that we can try and make a stay better. We hope that your travels bring you our way again!

California
Reviewed 15 August 2015

We stayed here on a recent family road trip, and were very happy with our stay. The hotel is located a couple of minutes off I-5, with a shopping area and some restaurants within close walking distance. We got a family room with 2 queen beds and a double sofa bed. The room was very clean and nicely decorated. Staff...

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Helpful?
Thank VNS12
Kari P, General Manager at Comfort Suites, responded to this review

Glad to see your stay went well. We find that families really appreciate the extra space in our two queen rooms--expecially when they need the extra bed as well. It can make all the difference when that pull-out couch is in use to know that our rooms are still big enough to walk around in! We hope to host you...

Marathon, Florida
Reviewed 14 August 2015 via mobile

We stayed in room 124 for a week while in Springfield for a family reunion. The room was clean and comfortable and the service was friendly. The hot breakfast was good and there are restaurants nearby. We were near the pool, which may have contributed toward noise from children. Overall, I would stay there again.

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Helpful?
Thank Slipawaycpl
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing! We're glad we made a good home base during your family reunion. The pool has been very popular this summer and many excited kids definitely head that way every day from the elevator to the pool--we hope you got to use the pool too! Thank you for chosing our hotel for your stay in Springfield.

Columbus, Ohio
Reviewed 27 July 2015

We were recently on a 10 day multi stop vacation and stayed here mid-July. Overall we couldn't have asked for a better stay. Selena and Kristen at the front desk were awesome to start the experience. Our 2 bedroom King suite was a nice break from the kids. During the evening the kids loved the pool while we exercised in...

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Helpful?
Thank Diamondfish
Kari P, General Manager at Comfort Suites, responded to this review

We are glad you got to use so many of our amenities while you were here! It sounds like your family tried everything from the fitness center and pool to breakfast and laundry. It's nice to know that we had everything you needed on your trip. While we upgraded our internet in January, we are already looking into the next...

Houston, Texas
Reviewed 21 July 2015

My family stayed in this hotel for 3 nights. We were (including all my children) presently surprised by the quality of this hotel. The hotel was renovated and the lobby, cafe, and room were super clean and nicely furnished. On top of that, the staff from front desk, restaurant, housekeeping and everybody else that we met were super nice and...

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Helpful?
Thank rng818
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Rick! We love hearing from the guests we have gotten to know while they were here. We really appreciate you taking a minute to let the Trip Advisor community know how your stay went. We hope the rest of your travels this summer are great as well!

Reviewed 6 July 2015 via mobile

Comfort suites eugene is a wonderf place to stay. Very clean and exceptional service. We always hate to leave but wil defianetly be back in the near future when we come visit our kids often. Would love to see an adult swim time for the pool though. Otherwise a 101% rating 😊

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Helpful?
Thank Becky M
Kari P, General Manager at Comfort Suites, responded to this review

Thank for reviewing our hotel! We are so glad that we have found another traveler to bring into our Comfort Suites family and that you will be visiting often. We'll work on better enforcing the quiet hour in the pool from 10:00pm to 11:00pm daily which is supposed to be for adults only. We appreciate your comments so that we...

Reviewed 5 July 2015 via mobile

We stayed in room 110 which was a palace! Beautiful room with two stuff chairs, couch, office table, microwave oven, frig, coffee maker, flat screen TV, bed side goose neck lighting and more outlets than you could shake a stick at. The room was spotless and felt like brand new. The desk clerks were the friendliest we have ever encountered....

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Helpful?
Thank John C
Kari P, General Manager at Comfort Suites, responded to this review

John, your great comments made the staff's day this morning in our meeting to start the day! We are always glad to hear that our rooms met all your needs and you enjoyed your stay. We love hearing feedback from our guests and we appreciate your business. Enjoy the rest of your summer!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477-1074
Region: United States > Oregon > Springfield
Price Range: ₹ 6,430 - ₹ 9,611 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#1 Romantic Hotel in Springfield
#1 Family Hotel in Springfield
#3 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the third floor. No noise.”
 of 5 bubbles BobbyBluewaters, 5 Oct 2016 | Read review
“First floor, end of hall was quiet and convenient to pool, exercise room, ice machine, exit and stairs to laundry.”
 of 5 bubbles D4411PKgeorgea, 24 Sep 2016 | Read review
“Front facing room was large and bright”
 of 5 bubbles , 29 Aug 2016 | Read review
“Stay away from pets unless you bring one.”
 of 5 bubbles RichardK121, 7 Aug 2016 | Read review
“Ask for west side of the building”
 of 5 bubbles garypZ8644PL, 4 Aug 2016 | Read review
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