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The Grand Hotel in Salem

Hotels.comUS$ 165*
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#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 165*
US$ 165*
US$ 165*
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The Grand Hotel in Salem
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572 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel in Salem
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Showing 565: English reviews
Reviewed 4 February 2015

The Hotel Lobby in the Grand Hotel more than makes up for the somewhat dull facade of the building. It is a very find introduction to the hotel, Staff was professional and helpful and were very friendly in accepting my very late check out request which I phoned in when my schedule suddenly changed. The room was large, clean and...

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Helpful?
Thank arcticknight
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear arcticknight, Thank you for the wonderful compliments about the hotel and staff. The team enjoys helping find solutions to our guests needs. Scott Snyder General Manager

Seattle, Washington
Reviewed 3 February 2015

Finally we got a great hotel. Our first visit to Salem and we were not disappointed. We had a double Queen suite and a King suite and both were great. Large rooms, god amenities, comfortable bed and pillows. Very clean as well. The kids spent quite a bit of time in the perfect pool and spa and i worked out...

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Helpful?
Thank Timothy H
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Timothy H, Thank you for the wonderful comments, I personally feel that the Suite rooms are the best value for the space that we offer as well. Come and see us again soon, Scott Snyder General Manager

Seattle, Washington
Reviewed 2 February 2015

Spent two nights in this lovely old hotel in downtown Salem. The rooms were large and well appointed. Comfortable beds with upscale linens. Everything was clean and well maintained. I believe this to be one of the very few hotels actually in downtown Salem. It has easy walking access to lots of restaurants and shopping. We were on the 5th...

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Helpful?
1Thank Kepi_Nel
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Kepi_Nel, Thank you very much for your feedback. Specifically regarding our accessible guest rooms. While we want to maintain the required items that the Americans with Disabilities Act has established, we certainly want to provide an equal level of ambiance that that we offer in our rooms that would not be considered accessible. Having your input will help us...

Garfield, Arkansas
Reviewed 30 January 2015

I stayed in a King room, it had a comfy bed and pillows, and bedding...I comfy leather sofa, and lots of room. The room was clean, the food amazing (room service - steak & mushrooms) and it was so convenient being right at the conference center. The staff was over the top friendly - this hotel did everything right -...

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Helpful?
Thank WindyTevlin
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear WindyTevlin, Thank you for the wonderful compliments! Scott Snyder General Manager

Florence, Oregon
Reviewed 23 January 2015 via mobile

Lovely room, clean and comfy bed, accommodating staff. Excellent convention services and catering. And a very good restaurant! Has the feel of a grand old hotel with a beautifully lobby. Will recommend to others and will return.

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Helpful?
1Thank Cindy W
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Cindy W., We are very glad that you found our hotel and are very excited that you would feel comfortable recommending our facility to others! Thanks, Scott Snyder General Manager

Columbia, South Carolina
Reviewed 23 January 2015

modeled after the grand old hotels that is attached to the Salem convention Center. the staff is wonderful and prompt with all requests. Cookies are warm and fresh in the lobby. Gourmet coffee machine in the lobby for speciality drinks. There is a large, relaxing restaurant on the main level that has an open fire pit in the middle of...

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Helpful?
1Thank roamingpics
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear roamingpics, Thank you for the appraisal! We couldn't have done a better job of identifying the attributes ourselves. Being so far from home, we hope that when your travels bring you back to the Northwest, you will think of Salem has a great starting point for your adventures. Thanks again, Scott Snyder General Manager

Columbia, South Carolina
Reviewed 17 January 2015

Elegant hotel with large rooms and courteous service. The breakfast is self service, but diverse and tasty. There's also a restaurant on the premises that is quite good as well. The hotel is located walking distance from many restaurants, businesses and the county courthouse.

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Helpful?
1Thank Lbouknight
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Lbouknight, Thank you for the wonderful praise. We certainly appreciate the acknowledgement and strive to exceed those expectations with every guest. Scott Snyder General Manager

Seattle
Reviewed 16 January 2015

My wife and I just stayed at the Grand Hotel and the name fits perfectly! It is grand in every way! The rooms are excellent and spacious and the people are fantastic! I wish I could remember all of the names but thanks to MIKA for evey thing! The breakfast that is included in your stay is like eating at...

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Helpful?
1Thank DonHalazon
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Mr. Halazon, We are so glad you found us and Congratulations on the addition to your family! We'll make sure that Mika gets recognized for the accolades you've shared. Thank you, Scott Snyder

Perth Australia
Reviewed 5 January 2015

We stayed here for 2 nights as we were supposed to stay in Portland but they gave our room away even though we booked it!!! We had done a big drive from Orcas Island and were tired SO, when we arrived, we were a tad grumpy due to this experience but were easily "ungrumpified" after talking to the wonderful desk...

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Helpful?
1Thank jhoppy01
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear jhoppy01, Wow, thank you. Mika hadn't told us about this interaction. I will be certain the entire staff gets a chance to see how much of an impact listening and being empathetic has of a situation. I am very sorry that your trip began with so much strife at the hotel that you booked at in Portland, but am...

San Francisco, California
Reviewed 4 January 2015

I stayed here one night. The desk attendants were very response and helpful and the room was comfortable, clean and nicely appointed. The lobby was large and well appointed. I would stay here again if in Salem, OR.

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Helpful?
Thank Lysippos
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Lysippos, Thank you for the praise of our staff and facility. Have a great New Year, Scott Snyder General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: ₹ 10,536 - ₹ 14,777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Family Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
2 questions
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Puyallup, Washington
2 months ago
San Francisco, California

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Questions? Get answers from The Grand Hotel in Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the east side. Great views of the city and the morning sunrise.”
mattbG8807HA, 20 Apr 2017 | Read review
“We had a room facing the inner roof, not the street, so it was pretty quiet, just A/C white noise.”
meredeEetC, 16 Apr 2017 | Read review
“2nd floor family suite = same floor as laundry and pool!”
kristinf931, 11 Apr 2017 | Read review
“Upper floors may be more quiet.”
msjradennis, 6 Apr 2017 | Read review
“Get a room away from the elevator”
L5712XCelizabethl, 3 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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