We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Grand Hotel in Salem

Show Prices
#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Management photos
The Grand Hotel in Salem
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

536 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Grand Hotel in Salem
See the most recent reviews
Showing 529: English reviews
Tillamook, Oregon
Reviewed 7 October 2014 via mobile

Room was large, clean and comfortable-tons of pillows! Espresso cart in lobby! Gift/snack shop open late for my ice cream fix. Only thing I would change is the toiletries were made in China and housekeeping did not leave towels even though the sign in the room said they would. Staff was nice and very accommodating. Only con was oversized parking...

 Report
Helpful?
1Thank recordelk
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Thank you for the wonderful comments, you have identified the only negative of having the covered parking and a height restriction for larger vehicles. Hope to see you again soon, Scott Snyder General Manager

Coos Bay, Oregon
Reviewed 7 October 2014

The Grand is my favorite place to stay in Salem; actually the only place I will stay in Salem. Very clean and the staff is wonderful. They will go the extra mile to be sure you are happy and comfortable. Located in the downtown area you have access to all the shopping, dining and tourist attractions.

 Report
Helpful?
Thank Mary S
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Mary S, Thanks for the great feedback. We appreciate each of our repeat guests, we realize that traveler's have multiple choices and we want to be their first choice each time. We really appreciate the recognition for our staff, we look for folks that genuinely like people and teach them how to work in a hotel setting both for...

Priest River, Idaho
Reviewed 7 October 2014

I really don't like staying in the "chain" hotels and always try to seek out something that is a true reflection of the city that I am in. The Grand Hotel in Salem totally fit the bill. The outside of the building is beautiful with all the charm of the late 1800's and the inside is just beautiful with a...

 Report
Helpful?
Thank hampton1002
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Hampton1002, Thank you for the great review! The comment about value has been paramount to our hotel's success. We strive to provide a consistent level of service at a reasonable price. Following that template has helped us earn great long term relationships with our guests. As new guests find us, they hopefully get the same feeling you've shared. There...

Myrtle Point, Oregon
Reviewed 6 October 2014 via mobile

BEAUTIFUL rooms, decor and helpful staff. Only down side was room located on street side and very noisy. Great for business trips to Salem. Excellent catered meals for our event. Great breakfast was included with the room.

 Report
Helpful?
Thank Annette S
Fair Oaks, California
Reviewed 3 October 2014

The Grand Hotel has a grand lobby and seating areas throughout. Its location is downtown, including being just a few blocks from the state capital. There is an under ground garage with free parking, but the elevator is a little confusing; we found ourselves roaming around the contiguous convention center in search of the lobby. You have to first find...

 Report
Helpful?
Thank suethe
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Suethe, Thank you for your comments. I am terribly sorry that we neglected to ensure that you received your 10% discount card for Bentley's. If you could contact me, I'd be happy to make the adjustment to your credit card. Our restaurant manager is very happy to honor the cards as it is probably the very best marketing tool...

Salem, Oregon
Reviewed 2 October 2014

Our family (2 parents, one child) has stayed at the Grand for a total of 2 months following a house fire. Salem is a relatively small town (roughly 100k population) so the Grand does not have amenities one might find in a major metropolitan area hotel. That said, we feel it is the best Hotel in the wider Salem area....

 Report
Helpful?
Thank Anony M
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Anony M, We enjoyed hosting your family, the staff really likes the opportunity to get to know extended stay guests. I want to assure you that I've shared your comments regarding the company we use to IT support. Those types of people may feel superior to the rest of us, but companies that represent us had better have great...

Coloraodo
Reviewed 29 September 2014

We stayed four nights at The Grand Hotel in Salem. Our room was very large, with a sitting area and a king sized bed. A small kitchenette area divided the two rooms. I found the hotel to be very nice. Comfortable bed, AC worked great, well appointed and the sitting room was very nice. Refrigerator, microwave, underground parking. The lobby...

 Report
Helpful?
1Thank TravelingHobos
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Linda B, Thank you for the feedback, I am glad that you were able to enjoy some of Salem while attending your conference. We'd be happy to accommodate a top floor request, when possible to avoid the noise that is manageable. Hope to see you again soon, Scott Snyder General Manager

Reviewed 27 September 2014

I was attending a conference in Salem and stayed at this hotel. The hotel is beautiful and located very conveniently in downtown Salem. The room was spacious BUT very noisy. The hotel is on the bus line in downtown Salem so there is a lot of traffic going by the hotel, which you hear. Adding to the outside noise, we...

 Report
Helpful?
Thank Linda B
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Travelinghobos, I definitely appreciate the feedback, specifically regarding the indifference of a staff member. I would like if you would contact me to tell me when you stayed so that I can identify who was so apathetic. This type of behavior is well below our standards of problem solving. That aside, I am glad that the guests lowered the...

Vancouver, Canada
Reviewed 27 September 2014

The air exchange systems in the rooms are not functioning and there is no evidence that will be getting fixed anytime soon so don't do anything in the bathroom you are not willing to live with for at least two to three hours. Rooms are otherwise nice. Restaurant is ok, lots of free parking, internet speed is slooooooow and therefore...

 Report
Helpful?
1Thank Burkevillian
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Burkevillian, Thank you for the review of your visit to our community and our hotel specifically. This is an outstanding time of the year to be visiting the Salem area, all of the wineries are in full swing for the Fall "crush". I wanted to address some of the mechanical issues that you've identified. We are in the process...

California
Reviewed 23 September 2014

I'd read the Trip Advisor reviews before we arrived, and have to agree that this hotel is quite a find. It is convenient to the Convention Center, but also to the immediate downtown neighborhood. The room was large, very clean and comfortable. The bed was comfortable. I can't think of a thing they missed. I'd definitely recommend this hotel if...

 Report
Helpful?
Thank Discerningwon
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Discerningwon, Thank you for the wonderful comments, we do look forward to hosting you again in the future! Scott Snyder General Manager

91 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (61)
Viewed
Dining (1)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (12)
Viewed
Dining (5)
Viewed
Hotel & Grounds (8)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salem hotels
4.0 km away
Hampton Inn & Suites Salem
3.9 km away
BEST WESTERN PLUS Mill Creek Inn
4.0 km away
La Quinta Inn & Suites Salem
Show Prices
Show Prices
Show Prices
4.0 km away
DoubleTree by Hilton Hotel North Salem
3.8 km away
Red Lion Hotel Salem
Red Lion Hotel Salem
#9 of 23 in Salem
722 reviews
5.3 km away
Phoenix Inn Suites South Salem
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated Hotel Accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: ₹ 11,201 - ₹ 14,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TravelClick, Kognitiv US Corp, Hotwire, Orbitz and Travelocity so you can book your The Grand Hotel in Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Family Hotel in Salem
#3 Business Hotel in Salem
#3 Romantic Hotel in Salem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
1 question
Ask a question
San Francisco, California

See all questions (1)

Questions? Get answers from The Grand Hotel in Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best night sleep the whole trip”
 of 5 bubbles Msalexhill, 25 Oct 2016 | Read review
“They do have a microwave and a fridge”
 of 5 bubbles TimothyJ746, 18 Oct 2016 | Read review
“upper floors are better as are the rooms to the west and away from Front Street”
 of 5 bubbles joanw8461, 17 Oct 2016 | Read review
“higher floors better view less street noise (3rd floor was not a problem)”
 of 5 bubbles ginblossom69, 2 Oct 2016 | Read review
“Rooms on the east side might have views of the capitol building.”
 of 5 bubbles wrichter2015, 28 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay